Appreciated the end of chapter quizzes versus the end of material long quizzes.

It is very satisfying and very helpful

it takes much longer than the hours of credits to complete this.

Thank You Web CE!

easy to understand

nothing at this time

Some of the quiz answers or questions I felt like were wrong. I put in the correct answer and it registered wrong on some I believe.

This content was very engaging and the little bits of humor added to exam questions made it even better. Please give a raise to the person or persons who writes them!

World class customer service

It's boring and the same stuff each year but I get it. Easy way to get the credits we need.

great class and learned a lot

Did not need the full 5 hrs to complete the questions

Great course

the required time to take the exam

The autoplay could not be made to work in any browser I tried. I was forced to confirm my identity on every page, every few seconds - not every 60 minutes as stated in the dialogue box. I was unable to adjust the audio speed despite being able to do *sometimes* in the first course I completed.

TAKES TOO LONG

Thaanks

loved it!

No additional comment

very informative

i like how it clarify the terms and teaching

It is great and thank you!

Awesome

Exam questions were sometimes funny which helped with the long process.

Were some editorial mistakes in one of the questions. The text alternatively referred to one of the characters as Mr. Green and Ms. Green. Minor error, but it made the question confusing.

I liked the format of the course - questions followed short sections of the material, and I appreciated the humor incorporated into the questions as well. As a lifelong Lutheran, I found the "Reformation" question and answer very clever!

Good stuff. Thank you.

The required material doesn't really take the full 5 hours to complete. I understand the 5 hours is required, so maybe there should be additional examples, videos, etc. to help take up the time?

A++++++++

Liked everything about the training

Excellent course.

thank you

I was more impressed with WEBCE a few years ago.

My only "complaint" is these courses use obscure names of people and companies and they are a distraction for someone who has Dyslexia like me. If I could make one change, it would be to use common names across the board. It is a lot less confusing.

The thing I disliked the most is that for the option to play the audios for each lesson, even though I selected "Yes", I still had to click on play for each one and it should have auto-played each one as I progressed through the course. Thank you.

Great material

The course was very detailed and easy to follow.

i've been using webce for about 17 years and i always recommend it to my peers and new hires.

Great CE course.

Thank you

I ALWAYS recommend WebCE to everyone. Great contents at a great price. Thank you for making education affordable.

Easy to use

Excellent course thank you.

Great Course

Great Course

I have used WebCE for years and will continue to do so.

User Friendly platform

If invited to a party at Jane’s house, decline. You will thank me later.

Videos/animations would help the learning experience

I don't think I read slowly but these courses have taken longer than expected on every one.

very informative

Easy process - thanks for reporting results to sircon

Excellent customer service. User friendly platform.

More interaction for all of the reading required

Thank you!

way to many quizzes.

There were parts like the one about Ms. Mclure & the Stylish lady where people's pronouns did not correlate with the name. I don't know, maybe Melvin Green was her boss? But it referred to the boss as if she was someone else I think. So maybe that was a typo. There was also a part where it called Ms. McClure a he. There's a few in there like that. Where a word or two is off, but overall I enjoyed.

i think the course was was very detailed and very clear to understand

The course was easy to follow.

The names and repetitiveness in questions using same names is confusing.

Fulfilled its purpose

Why would we use anyone else when WEB CE offers us everything we need.

I am satisfied with the course provided, and would recommend it to my friends, only thing that is a little overwhelming is that 24 hours of C E is really too much, but it's not on Web CE, they're just doing what they're supposed to do. Thanks for your professional work, guys.

I am satisfied with the course provided, and would recommend it to my friends, only thing that is a little overwhelming is that 24 hours of C E is really too much, but it's not on Web CE, they're just doing what they're supposed to do. Thanks for your professional work, guys.

The exam questions were often using clever or "funny" names which are more distracting than entertaining.

Excellent course

Once again, thank you for this wonderful course. Rudy Grado

Great Course!

The learning materials were very helpful and infomative.

Some of the answer choices are just hilarious to read. Thank you for the laugh.

thank you for time allowed.

this course was extremely long

It has gotten so much better and I will use you all again!

I love that these exams are open book

thank you

There were a couple of questions where I answered correctly but it showed I was wrong. Please review the information to make sure everything matches up.

Good job

Wording on reserves being conservative, but made for the "Worst case scenario" and "Maximum amount" is not conservative. It would be the minimum amount and the best case scenario. The wording is confusing.

I LOVE the fact that these classes are not a final exam at the end and they are broken down to sections testing after each one. This is SO MUCH easier remembering the material of what we just learned!

the presentation of material could only be worse if narrated by David Attenborough.

Listening to audio is a great way to take in information.

Thank you! Great examples. Clever!

only issue is the definition of the 3rd party deductible - vague.

There were errors in the tests of a few of the chapters... I believe they may have been 11 and 12 but I could be wrong. They would be the chapters somewhere in the middle of the course though.

Excellent

I wish I was advised of this prior. Per the original test Texas requires the ethics portion. Had I known I had to do this extensive work I would have started awhile ago. Thank you

read it to me audio was very helpful

User friendly and easy to use.

Good all around

It was great! Thanks!

As a returning student, I am very pleased with the product. Some of the questions was tricky but good job in ensuring we understand what is being taught!

Much of the info was not applicable to a Public Adjuster.

Great program and learning content.

Very satisfied with the CE courses available and that you can build your own package based on how many CE hours you need to renew your license. I will use again.

adding videos or other interactive content would make the material easier to digest.

The IA audio is pathetic. You really need to have an actual person reading who understands and/or statements. I don't the IA to read "slash" or "hyphen."

Thanks for making these courses available in a classroom equivalent setting.

Whoever came up with the names in these circumstances is amazing. Catching on to all of them made this course more enjoyable.

Good program.

Excellent product.

great course really enjoyed it!1

Great Information!

pictures

On section: Additional Sources of Recovery (Part I) There is a few questions that say the correct answer for disposing of a vehicle is to dump it in the ocean to become a corral for fishes???? This doesn't seem right but its what the system makes you choose to pass.

The Course takes much longer than the indicated time

great experience

Test are too long and complicated. There should be only one or two or max three tests per course, not 24 tests!

On my Chapter 4 Exam, The question was: Franklin did not pay the renewal premium on his homeowners policy. Two months after his policy expired lightning struck Franklin's House. On receipt of Franklin's first-party property claim for lightning damage, his property insurer will most likely a. accept the claim without qualification. b. tell franklin to go fly a kite, and deny the claim outright. c. file a declaratory judgement action. d. I don't remember what this one was. Even though B seemed the most correct answer, it also seemed the most likely to cause a terrible customer service experience and tank the credibility of the adjuster/company with telling an insured We are Denying your claim go FLY A KITE. You are telling adjusters taking this exam that is ok to tell an insured to go fly a kite Because that is what Ben Franklin was doing when trying to get electricity on to the key tied to his kite string? Really?! So, no, I choose some other option that made less sense because I would never tell an insured/claimant go fly a kite while denying their claim. So much for sympathy/empathy.

awesome CE materials.

The word play and puns in the scenarios was top notch. Thanks for Harry met Sally accidentally, and Chick Little getting injured from a brick dropped by Mason. A+

Love the humor in some of the questions!!!

A couple of the answers needed to be updated.

LOVE THE READ TO ME FEATURE

VERY GOOD

Very informative.

A few of the questions seemed like they were worded incorrectly/inconsistent.

Great source for CE courses

Thank you

THE NAMES IN THIS COURSE WAS A LOT BETTER THAN THE PREVIOUS COURSE I TOOK AND IT WAS EASY TO FOLLOW.

The humor in the test questions and answer choices is delightful.

Started out very slow for me then I figured it out. Thanks Guys

Courses are not interactive. More interactivity would be nice.

highly recommend WEBCE .

I am using WebCE because my employer referred me, but I have selected this vendor independently in the past.

Ease of use

This site has a very easy format. Courses are well laid out and content easy to read.

I personally had a little trouble retaining the information in the last 2 chapters of this exam. Everything else was very well done but I had some trouble grasping the concepts in 23 and 24.

The question writer was very creative!

I liked the process going through with ease.

Everything was perfect

Too many scenerios - test questions.

was great!! easy to navigate! easy to follow along, I thought it was cute all the examples provided. Was very helpful and nice refresher! thank you!!

clear and easy to follow.

There were a handful of questions that I thought might have been written incorrectly (either the answer didn't seem correct or the question itself was hard to understand).

Used for many renewals, TY

To many of the same type of questions.

This is more that 6 hours.

it seemed to take longer to complete than the six hours credit given

Great course

All of the parts of this course were very easy to understand. I enjoyed having the audio/course read to me, as it helped me understand it better and was faster than me having to read it myself.

If someone is to have a role, that role should be clearly stated. Last names (i.e. Adjuster) should not be used to identify the role of a person in a scenario. It should/would/could not be assumed that Amber Adjuster is the adjuster in a scenario just because the last name is "Adjuster." Cole Carpenter wouldn't be assumed to be carpenter in daily application. When an answer is dependent upon the roles of each person in a scenario, test takers should not have to question if a name is just a name or the actual role of the person being discussed.

Thank you for bringing some levity to the training through the creative names in the scenarios.

The read it to me audio is very helpful, and all the content has all your answers. I will use this WebCE again!

Each course it TOOO long.

This is so much better than ExamFX. The only thing that would have been an improvement is different accents for the audio, but it was super helpful information all throughout the course. I'm definitely going to be a repeat customer.

Thank you

Two questions asking about the disposal of damaged vehicles both had the answer about dumping the car into the ocean listed as correct instead of the answer about selling the vehicle at auction.

Very time consuming in reading & answering test questions

Very helpful examples.

Use more realistic names. The tongue tying and "pun"-ny names are tricky and extremely distracting to the actual question

Good course.

Very helpful

Great course

Hey Chris is so much better than Kaplan’s

GREAT COURSE

SHORTEN IT A LITTLE

I liked the scenarios in the quizzes.

The material, presentation, and information are excellent.

something that would be helpful is one-sentence definitions of terms, especially key terms, before the paragraph-long explanation of the term.

Using name like "Dick Slick" and "C. Alice" (play of words from the ED drug, Cialis) seems inappropriate.

it seemed as though there was a lot of repetition between courses , I feel a lot of time could have been saved had the course not presented the same information with the same exam questions. I also noticed a couple right answers were marked incorrect

Dick and Jane with the food poisoning got old.

The ease of locating the correct material was very helpful.

The course was too detailed for someone that’s not a claims adjuster.

The was one comment in one of the questions, I felt was inappropriate. Something to do with a person meeting death. You all should figure out another way to phrase the question.

use generic names instead. Some of the names were confusing.

That night, a mentally ill patient escaped from a nearby asylum and set fire to the sign painter’s building, destroying not only the building but also the plumbers truck. This is a bit offensive, why not just say an arsonist

That was very technical! More examples would’ve been appreciated

More videos and visual representation would be nice on all your CE

Well organized course materials.

great lessons for learning and understanding

Really like the read to me option of the courses.

Lot of information

Keep up your good work.

Web CE made it easy to learn

interactive screens would help keep engagement and learning consistency

Great learning tools

Great resource and loved how I could listen to the audio at 1.5 speed.

I've Used WebCE once before

The preselected packages make it easy to stay in compliance with the state requirements for CE courses.

There is still no package option for commercial insurance. If you want to do commercial, you have to select them individually.

All good.

Thanks, there is always room to learn or take a refresher.

Informative

thank you.

Read aloud feature worked for a while and then stopped, re-started, and then stopped again. No big deal. I just had to read it myself after that.

Great refresher for things I've already learned and informative for things I didn't know.

All good

Thank you for shedding light on the woeful plight of Mr Richard Slick. His relation to Grace, if any, remains unclear.

If you have to pause the read it aloud audio then pick it back up again it is hard to find where on the page that audio is starting back up. If there was a way to highlight the word the audio is on at that time, or to highlight continuously as the reading progresses, it would be easier to follow along.

The Course Helper is imperative to keep as it helped to ensure I could refer to the information I was to retain.

Second time using WebCE love it. Keep doing what you are doing.

Excellent

This course is exceptional! i will always use webce for my ongoing insurance CE needs.

The Course provided all the answers that was needed.

Great information to know.

Perfect

Everything was great.

great testing

EASY TO FOLLOW

I learn a lot from this course thank you for making it very user friendly.

Easy to navigate.

WebCE has been my go to for CE credits for several years and I'll keep using until I don't need CE's anymore.

I enjoyed it

Excellent

The six hour course if you go through the complete material is more like 9 hours.

I very much liked the course but the questions were a bit misleading and a bit confusing. However, I am very grateful to have taken the course!

simple and efective

Good.

It helped refresh my memory.

Great overall format

examples could have been better using pictures, etc. Gets confusing when multiple parties are involved in paragraph only expamples.

thank you for offering this online service

Excellent!!

Many questions had my smile. (good job) Dickey Slicky etc :)

thank you for making this easy to control

Excellent Course! Learned A LOT!

I love the easy to read and easy to find literature

you should have clases live at seminars so I can go in person

This was an excellent course for me as it really aided me in understanding my roles and responsibilities as a claims adjuster for my next role. I learned a lot from this course and I feel more equipped to handle the next challenges.

The class was very helpful.

The names used in the scenarios are funny. Enjoyed that part.

All good in the hood

Appreciate the help in keeping up with requirements for 2 states and making recommendations Survey form doesn't work well

Read along voice was OK, but sounded robotic with no interjections where necessary.

Stop using names like "Ann Adjuster" and such. It makes the questions hard to read.

Great content, thank you!

10 years with Web Ce, a Great Platform I would highly recommend.

Enjoying the comprehensive approach of education with rich content. This insurance knowledge will help greatly in doing adjusting career.

These exercises were initially redundant and confusing

Thank you.

It should be more clear how much you have left after completing each section. There should be no congrats until you are done.

What I liked the most was that the course and site were easy to navigate.

There was redundancy with another course. It has enough explanatory issues to be a good addition to training.

Thank you

Read out loud

Very Good Yes!

Great course

I would like the tables to also be read. I listened while driving to and from work, so was not able to pause the audio to view the table (I would have to go back to make better sense of the tables later.)

The course was very informative, and well laid-out.

The use of more real-world scenarios would be helpful to illustrate the concepts, terms, and definition presenting in the course material. The example would be the test questions where scenarios are used to assess the comprehension of the information presented.

I called WebCE to get help and I got help form Will Sanchez. I called right when Web CE was about to close and will helped me with no rush and great customer service. He helped me find what i was looking for on the site and other sites that I needed. He is a real top G.

NEVER DISAPPOINTS

dont change a thing, keep up the good work

Each time I have used the CE training I have been more than happy .

Thank you.

Thanks!

Thankful for Bling Able to listen & Follow along helps grasp Info Clearly.

This is a really great coarse

audio should be a bit louder

I love the Web CE format for continuing education! It is easy to follow and very helpful in keeping me informed and up to date.

No additional comments. Course was as expected.

I liked the referrals to chapters during test

The ability to work at one's pace is beneficial and helps when completing the course.

Some of the names used in the examples can get a bit distracting.

WebCE is my go to for continuing education due to the content and ease of use.

Confusing wording and trick questions in the test. (Harry& Sally; VW Bunny) these terms make it difficult to understand

Keep up the Professionalism.

Very good course. Easy to follow

Great material and a great refresher of some of the information.

I would prefer a video of a person teaching the class....instead of being read to by a robot. I hate dealing with robots. I like dealing with people.

I really learned a lot. Very pleased.

Use of Pitbulls and German Shepards is extremely inappropriate. Maybe use black labs statistically they bite more people than both of the others combined in All studies. I am not impressed.

wonderful

Not so sure why this lesson was mixed with the insurance agents class? But I find this very hard to comprehend because agents doesn't do claims. But I guess, it is also good to learn how the claims process works,

great program

Ii like the course, the only thing that might be kind of slow is the narrator it sounds to computerized, a little. overall it's all Good. thank you

Very good material. Thank you

Very well presented material

Awesome courses.

The volume resets to full after each section rather than keep my volume set previously

good information

the course was easy to understand. will use again.

I liked the content of the course and how it was laid out, very clear and concise, however each section took so long to complete.

Good course

Nothing; i like the program as is

the read aloud feature was very helpful

Convenience

Very user friendly

Excellent course

I enjoyed the section but wish i did'nt have to do this. I takes a lot of time which i don't have that's why i put this off for as long as possible.

Thank you

Excellent!!!!

I like webce very much...Thank you

I am a Property Adjuster for homes and this course had auto and life insurance in it which was useless to me.

Third time using WebCe very happy with the courses, very good information and up to date.

The information provided is very engaging and humorous.

Thank You

Great source of information

thank you

In regards of the examples referring to dog attacks, don't use pit bulls as examples of vicious dogs as that furthers the negative image-just say a dog; I have never been bitten by a pit bull on the job but have been bitten by small dogs over 10 times in my career

Easy to use website.

Course covered many different areas and aspects in sufficient detail

Informative and easy to follow.

It seems that I am bombarded with the Woke agenda being forced upon me. I understand how you may feel obligated to mention the BlacK Lives Matter organization. I want nothing more than to see every black American to be treated equally, respectfully & loved by all: including the BLM organization which unfortunatley is not loving, respected by the overall black community and certainly doesn't treat black communities equal. I'm certainly not racist . I have a special love for my black community and beyond. Just like all Americans there are some (including white communities and beyond) that aren't treating people equally, respectfully or with love. If WebCE is going Woke with learning material, they have an obligation to keep it updated which includes the Wiki page. Otherwise, it's pushing another false narrative which is not far to all races.

All great

enjoyed learning how to resolve claims where legal implications can greatly impact claim

Thank you!!

Took much longer than a 6 hour credit should. The last course was WAY to lengthy and complicated.

great material

What I like the most is that it was great that after each section there was a quiz.

Love the questions, very engaging and fun.

Good course

Wonderful course

This was a very long course

Thank you!

I like the ease of use of the course and the quality of the content. I also appreciate how each section is broken up into smaller learning segments - helps with retention. I especially like the tests only being 5 questions as opposed to some who may have 10-20 questions each segment

very hard to understand

no comment

This course is too long.

good relevant examples in regards to the questions. today, i called one company and asked to speak to the store manager. my request for him to get outside and check the parking area for uneven and broken up concrete to avoid falls and lawsuits. i do this often if there is a probable reason for falls or mishaps to anyone. They are always very thankful for addressing the matter to them.

I found that after being a multiline adjuster for 34 years, I disagreed with about 5% of the answers and in fact got one right that was marked wrong........I have met my State's requirement for the 20 year cutoff and no longer need to renew every two years. Overall the courses over the years I have utilized your services with have been informative and insightful to fill some areas that I do not work in, primarily inhouse claims as my career has been as an independent adjuster.

I am newer to handling claims in litigation and I especially appreciated the clear description of the legal process and legal terms. Very helpful!

everything was great

In Chapter 20 Quiz one of the questions..on mine it was #9, the answer coded as correct and the question contradicted each other. I believe this to be an error.

Maybe bolded words within paragraphs instead of italicized. So much content that it would make bullet points easier to identify when reviewing and taking notes.

I think a bit more video and or audio and a bit less reading. However, very good overall./

the test shoudl align exactly with the reading materail

Informative & test spaced well

Great job.

Great course

no comment

enjoy the examples, and easy to understand

This course was way too lengthy and took up a lot of time to complete.

Good course

Excellent - thank you

Awesome course!

great course

Great program.

none at this time

I enjoyed the course and how it was broken down into manageable segments.

GRATEFUL

like audio

The example names of people involved in the scenarios made it a little comical and fun to read. Your examples and questions were relevant true-to-life.

Made my CE a breeze

GOOD COURSE

Good Course.

Easy to navigate

ease of use and quality are top of the CE industry

love webce!

Other dog breeds besides a pit bull can bit a human.

These are great courses to take.

Not enough time

mind numbing format, it's a struggle to stay awake through

I have been using Web CE for years now and the only company I use for my continuing education. I like that I can easily take courses not yet taken before because I am able to view what I have already taken.

I've searched for extra classes on NY law requirements (outside of NY licensing) and haven't found anything relevant. Maybe a larger variety of content.

Need more classes geared strictly towards workers compensation, not all inclusive that covers property and auto. I am a WC adjuster only and do not care about the insurance for auto accidents or property losses or accidents to consumers on business property. I need to learn the rules that apply to workers comp claims.

effective

Good course. Lots of content on auto claims, which for us property adjusters is like a new language.

It would be nice to be able to listen to the course material on an iPhone while working out, walking, or other activities without having to constantly re-start the playback by clicking on Next. I'm sure there must be a reason this is not feasible or possible, but I just wanted to offer that feedback in case it is something that can be done.

Thank You!

Thank you.

I am upset that your classes are taking longer to complete than is even practical. Why should we have to take classes that require us to put in more than 24 hours of effort for only 24 hours of credit !!!!! I am looking for another ce provider. I hope there are better ones than you. The person I spoke to on the phone recently was very unhelpful.....I she was very inconsiderate of my situation! I know I took Texas licensing classes previously and was not credited for them!!!!!!

Great!! Love how the examples and test questions used the same names and claim situation through the exam. Made learning much easier without trying understanding the scenario and named party role.

the percentage bar was a great add.

Test questions using funny names does not help with understanding the questions. It took my attention away from the import part of the question

Good course with a lot of good information.

Good presentation.

Have used you for my last 2 CE requirements. Very easy to navigate.

I was a WebCE customer prior to receiving the recommendation from my employer; but the majority of individuals I may know who would need this service are also under the same employer---meaning a referral would not be necessary.

Great Course

This course was very informative and provided valuable background information for working in an insurance agency.

I enjoy the witty humor!

This was extremely long, very big and long questions during quizzes and some quizzes were just way too much.

Names need to change bad for people trying to take a test.

I learned some things I didn't know.

I think the volume could be a little louder but over all I loved it reading to me while I followed along to help comprehending

great program

Excellent course.

I personally find the courses/chapters offered by WebCE are very informative and up-to-date. Thank you. Best Regards,

I have had my license for 20 years and no longer required to take continuing education

Its just too long

No additional comments at this time. Thank you!

Awesome Course!!

Love the scenarios

Very good coarse

Excellent courese!

I like the puns and humor.

The "character" names in the scenarios were very clever and made it fun.

Excellent system user friendly

Nothing comes to mind

Course material is very informative. The narration is TERRIBLE

like that is was read and course material was relevant to my role

What I liked most was the ability to refer back to the articles when taking the exam

Excellent course content

Very informative and educational course

It helped me recall what I already knew.

Enjoyed the test writers sense of humor.

This is awesome!

Very comprehensive Thank you

Based on my practice, the test questions in many samples are ambiguous - sometimes grossly ambiguous - when compared to actual practice vs the academic presentation. (The academics of what "should be" is materially different than actual practice.

Took a lot longer than time given to complete course

The computer generated voice was sometimes hard to listen to. I'd like more video and interactive content.

The questions could be misleading

It was extremely long but it was required for my role

The length of the could be shortened and still cover all the material

The Named businesses in the scenarios get too confusing because names are too long and obnoxious. keep it simple

The questions are way to long!

The play on words/names on the exam questions broke up the boring content and was somewhat entertaining. I hope Jane has learned to never invite Dick to a party.

Great customer service ensuring that I enrolled in the correct ala-cart courses.

Thank you!

I do not have any additional comments, but I have enjoyed taking this course as one of my Continue Education courses.

I enjoyed the course!

Way over 6 hours. This course was not written for comprehension but for the author to show how complex and their sentence stuctures could be.

Awesome, soooooo much better than ExamFX.

Several questions were wrong.

Very easy!! Love this website

Doing great with content, thank you.

The simplicity of the material

I enjoyed the subtle sense of humor of the question writer.

Very easy to follow!

took longer than expected

Made me laugh!

this was way too hard

The timing needed to complete the course was extremely excessive. There was too material in this one course.

This was a six hour course and took much longer than six hours. I have 40+ years as an adjuster and knew this material and it still took about 10 hours to get through it.

trick questions

very gooc

Some of the right answers in the tests kind of threw me off as unnecessary information was present. I ended up choosing a wrong answer at one point because the correct answer included the phase "tell them to go fly a kite" which really shouldn't have been included in the answer as it wasn't relevant whatsoever.

Web CE is very easy to navigate and the courses provide a lot of knowledge. I highly recommend.

On your longer questions, you rely to much on pronouns. For clarity, you should refer to the person or company by its name.

I would like a little more interaction via video

This is a great product for insurance packages. Thank You

better examples, Better names, and change up claim examples for better overall understanding of material to help when practicing in the field.

I would prefer changing the audio from a single monotone computer generated narration to actual human beings, male and female.

Easy to use

I enjoyed the experience!

Very informative and well-presented information. I learned a lot about liability.

Liked the testing after each section rather than one final test

Great class

This was great

I like that the course presented the content in a clear and understandable way

Loved this training, will use every time I need it.

the representative Joaja was Great when I called in....she was very professional, personable, and knowledgeable. My experience was really amplified because of her customer service! Thank you Thank you Thank you JoJo! - Satisfied Customer EG

Shorter time for individual subsections; i.e. 8+ minutes for one subsection is way too long to comprehend information contained therein.

Good course

Very easy to understand. Prefer not to have the voice-activated, but other than that it was a good experience.

Seamless

I liked that each section had testing and that it was not one big test at the end

ITS GREAT

The reader voice sounds computerized and I find it impossible to listen and learn with it. THe material is too dry. It could somehow be spiced up.

WebCE is a very good source to complete continuing ed credits.

I have an issue with the names in the scenarios. Cant we just use Bill or Joe instead of trying to be cuter and come up with "clever" names? They are a distraction.

This course was way too long. Took too much time to complete

This was a

The robot reading the script is not helpful. How about a HUMAN that is knowledgeable in the subject paraphrasing on the content and highlighting important parts, providing simple explanations here and there, etc

Love the format.

Test questions are poorly written, often ambiguous and contain typos and other error. Proofread.

easy to use and very informational

Thank you.

it is very long. but i understand why.

Helpful and east to understand

Great Class

Excellent course!

A couple times the answer that you stated was right was actually wrong.

Some of the questions had ambiguous language that would change the context of the question presented thereby confusing me and causing me to choose the incorrect answer

I disliked the wording in the questions. They were meant to confuse or trick the student. One question I missed was because i stopped reading after the phrase..."Tell the insured to take a hike..". Seriously that is poor customer service and should not have been an option let alone the correct answer. I have 25 years of adjuster experience and had to take several test multiple times because of the poor wording or inaccurate content.

Another thorough course

The funny names are cute and lighten up the exam but the sing-songy rhymes have to stop please. The most painful part of using you as our vendor are the riddles and tongue twisters you use when providing the claim scenarios. Please stop adding complexity by making the scenarios rhyme. It makes ii difficult to follow, stay focused and adds frustration. Thank you for otherwise making a great product.