Not my preferred format

audio would have been nice

the quality of the course content

thank you

Wording of questions versus the pdf learning module were not as close making it where there was some interpretation of the questions

The Exam is too hard to understand.

It took me a minute to really dial in what was being asked of me, but after persistent effort, I began to understand exactly what was being asked because I was misread the question and getting frustrated

As it pertains to the exam questions they should be highlighted a little better.

Web CE is one of the easiest to navigate through

Very good CE source

A search box would help to find specific words or topics

Great job and presentation!

I wish you had the option to read the content

Thank you

The contents are clear and easy to understand. Good for the agents whose English is the 2nd language. Thank you!!!!