It is the role of the claims department and of claims professionals to execute on the promise made by the insurance policy. The claims process involves multiple administrative and customer service layers that include review, investigation, adjustments (if necessary), and remittance or denial of the claim. Understanding the multiple facets of various insurance claims will allow you to enhance your professional standing as well as be the trusted source in your field.
Courses included will meet all your CE requirements for your license renewal in Arizona including ethics.
Overall, I like the format of your training material and presentation process.
Great course although lengthy.
Some of the questions I felt could go either way but very fair
I liked the examples because help to understand the content, personally, helps a lot to me.
Once again, had the read all the pages twice to meet the time requirements.
I love WEB CE. I will be back for more CE
Some of the questions were not clear as to what context you were pulling from. These were mostly the scenario ones with a bunch of commas. They seemed too open ended.
I wish it weren't so long and repetitive.
The audio has nothing to do with the test questions
the questions were very involved and extremely lengthy
Great experience!
Good information presented in and interesting and understandable format.
The 6 hours for the course were too long, it only took about 3 hours to get through the content.
Love the learning experience.
Will be using again in the future and recommending to all others it applies to.
Only issue I had is when I chose my courses it said I may have already taken them, however I called and verified that was not the case. The gentleman that answered was very helpful and knowledgeable
Questions were written out clear and comprehensive
Enjoyed the training!
I used every minute of each section and yet when finished I had only used half of the time required. I had to go through each section twice to meet the time requirement. Big waste of time.
I want to personally thank the person who helped me enroll; sign up for these courses. Her name is Nae. I didn't get her last name, but please know that she was very helpful, kind, courteous, friendly and competent! She explained the process to me, and helped me enroll in the CE courses I need to maintain my State of Texas Adjuster's license. Again, her first name was Nae, I did not ask for her last name, but I'll never forget her name, because it is the same name my aunt calls me by. My middle name is Renae, but my aunt always calls me, "Nae." Please know how very much I appreciated the service she provided.
Great course!
Loved what I was able to brush up on, this course while lengthy was very straight forward
Some of the opening content was questionable.
easy way to get all CE requirements met
courses contain very good info that is relevant and helpful to my job, while also being easy to complete my CE requirements
Easy to navigate.
great chat customer service also provided today 11/20/25
This is my favorite CE Course for Public Adjusters
Thank You WebCE!
Able to do at your own time and pace
For inexperienced or first time claims professionals, I would like to see some videos in this course.
Great Program
this course moves a long and hits all the important points
These courses were enjoyable, well thought out, and informative.
I enjoyed the amusing bits in the examples, it really helps with such dry subject matter
I really like this course!!!
Well done.
The read to me audio is unhelpful. He reads too fast and the slower version is too slow. Great courses, easy to read and understand.
well written material!
Read-it-to-me audio for the questions and answers
Not your average easy CE course this was hard but good :)
I really liked that this course did not have questions that purposely tried to trick you. It made the learning experience enjoyable. Thank you.
From the Claims 101 Course, I felt that the amount of information AND the time given for the course minimum were not realistic. I would think that the minimum amount of time would be 2 hours instead of 1 hour and 15 minutes.
too long
The questions and answers are the weakest link in your program: when more than one answer is acceptable, it reduces the quality of the question.
Web CE is the best way to go!!
Love the coarse
Liked the application of the concepts/principals and real claim examples being applied. Made the material relatable and easier to understand/remember for the exam.
Read it to me audio was often difficult to understand because of mispronunciations or a lack of emphasis or inflection on certain words or phrases.
Love this, I used it for 18 years. I always recommend this to my colleagues.
I disliked that I had to adjust the volume for every section of every chapter. It defaulted to max volume each time.
More interactives and videos would be helpful. Also, the ability to rewind the audio by clicking on a specific paragraph, sentence or word and have it start from that point would be very helpful.
Keep up the good work
Thanks. Enjoyed the classes a lot of good information, ideas and reminders.
Really enjoyed this class
so far I am very impressed.
So far this has been an extremely positive experience.
ease of website for CE credits
Great content
Veterinary Pet Insurance industry is growing RAPIDLY. We would love some relatable CE more specific to our field.
Valuable information
great course
Content very informative
The chapter layout with links to review chapter content.
I enjoyed this course especially the step by step claim investigation process.
I loved reading about the case studies/fraud examples in this course.
great service
I love you
These coures are very profesional and easy to work with.
Great course - good experience
The course took longer than anticipated. If you had to go through the entire content without rushing through, it takes much longer than the minimum amount.
My learning style is by storytelling. That's one of the reasons I enjoyed the course and did well on the testing.
At the beginning of 'rules 5 - 1' there is a section where it counts up instead of down. I.e. "5, 6 ,7" when the clear intent is "5, 4, 3."
loved this course!
more videos
Customer service is fantastic.
This is one of the "best" courses you have in that it is more direct & less complex in the wording / phraseology utilized in getting points across. I don't use the "read it to me audio anymore because it puts one to sleep (and I read faster than that) The ability to review materials regarding certain subjects is most appreciated.
Test was overall great… It just a lot of information, and I wish I would have found out the one question I missed on the exam…Thanks
Please exclude religion from your "ethics" comparison - it was spoken not once but four times in this learning lesson.
I liked that at the end of each section there is a "Lesson" section that recaps the section.
Very clear and informative course
no complaints
Some of the course had incorrect spelling or grammar which made some of the questions difficult to determine the correct answer
Exam questions were somewhat mis-leading
Very clear to understand and interactive course- Thank you,
more videos needed
I appreciate the allowance to choose the speed of the audio in the read-it-to-me audio as it allows the user to select the best option for them which in turn leads to better understanding of the overall course
lots of reading, more videos needed.
Very clear to understand
Improvements could be made to remove test answers that were silly, like a choice for bad breath when answer is bad faith; subjective answer choices with multiple correct answers but needing to select the "most obvious" red flag of the correct answers
Very user friendly and very helpful that it reads to you.
Claims process & handling have long since been removed from Agent & Brokers. This is of very little use for them?
Love it and after so many years of adjusting still learning.
Test and quiz questions were thought/knowledge/expertise provoking.
Thank you.
With the complexity of the content, this is quite trivial. There were a lot of spelling errors in questions during exam. I think it would be easy to miss some of the questions if I didn't have the tenure I have. Just an observation. Appreciate WebCE
Thank you for the opportunity.
Real time claim handling scenarios.
well written. wordy questions
The time to complete this course, when taken by someone with strong reading comprehension skills, is shorter than the required time.
Thank you!!!!
Good material and easy to follow
Great course! Very informative
the timer for the course exceeded the time needed to complete.
Please with WebCE
This was a very nice course which met all objectives.
very nice course
I like that I can study and test at my convenience
Hard tests got use your brain
You should offer prep courses for the public adjuster exam for all states
Good interactive format
some of the questions do not read correctly, there is a few questions that it is confusing who the adjuster is and who the insured is,
There are a few questions worded awkwardly, the ones that try to trick you, or the options were too similar. Only 1-3 of those.
This was a great course, thank you!!
In 5.4 there appears to be a typo or missing information regarding the CPCU.
Have been using your materials for a couple of licensing cycles and will continue to do so.
My experience was great.
the questions sometimes felt confusing at times. had to read several times to understand.
Awesome !
Very easy content and very easy instructions to complete my exams
Great course
Keep the questions to promote one to think.
Great information provided for conducting seamless claims investigation!
I was only unsure of what permanent address to add on profile. Course wise, everything was great.
Good course. Love the ability to change the playback speed.
I like what the course had to offer.
I have used WEBCE for a while and will continue to use!!!
it very impressive that continue education is pushed to better everyone understand of the insurance product they are paying for
I didn't like the setup counting from 20 down to 1, otherwise it's a pretty good look at claims adjuster's jobs
Well organized. Easy to understand content.
Fantastic experience. The reserving explanations very detailed with examples...
the section prior to the last section was too long, it will be better if it is divided into sections.
This course has nothing to do with my automotive appraiser License
I liked the narrative examples that were presented. They were interesting to review and provided a break from the traditional textbook format of presenting information.
Alway use Wed CE
I felt the material was well-presented and the 'Read to Me Audio' added an extra layer of assistance in retaining the information. I appreciated that I was able to stop and start the instruction as needed.
Great Course, but too much information in each chapter to try to take in
This was really boring. Having 30 years in the business, this is really basic.
The course informaiton was valuable but some more interactive material or videos would have made it more interesting.
The experience was great and I intend to pursue additional courses through WebCE, because because of it's ease of use, making it understandable, and the courtesy I receive from it's representative whenever I call. They are very professional and courteous.
Web CE has been the best of all the other companies.
Thanks.
Overall, very easy to use.
I really like the open book policy when taking the tests
Although some of the modules were redundant at times, it better prepared me for the 50-question exam
I have been using Web Ce for all my Continuing Education and have always been satisfied with the content and format
WebCE is Awesome. Only continued ed course I use and recommend to all my friends.
make questions more concise and clearer
Loved the course content and the way it was presented.
all was great!
This course was very thorough, and the "read it to me audio" feature was great. I was able to read, go back and listen to ensure I fully understood the information. Everything was well-presented, which made the exam a breeze.
Very informative and interesting information
i dislike the course doesn't automatically continue after each page
The classes are very good but I'm not a fan of the AI voice with all the mispronunciations.
Very good product for contining education
questions are way too long. Simplify them
What I liked was the interactions "please pause and review the exercise or table" those were fun. But what I dislike is that the final Exam questions were a bit tougher than the quizzes taken after each learning sessions. If worded differently, that can be confusing because you've already learned it one way and then it gets worded a different way on the Exam. A lot of questions after each learning session were not even asked on the final exam. Just my thoughts. Since I handle COV B personal property inventory only, it would be great for you to come up with courses for specifically that and interacting with the name insureds. Thank you kindly.
Great information!
It took 3 hours to read a 1 hour course. I may need to revisit the 3 hour courses I signed up for.
Loved it! Will be using moving forward.
excellent
The questions could be simplified.
Great Course! Thank you very much.
Good job
Great! Love the humor
Always use WEBCE and do recommend for continuing CEU
Some of the questions appeared misleading or in a grey area
I would like to see more videos
Excellent. Very easy but informative. Entertaining as well.
I did no like the exam at the end. I prefer a smaller exam for each chapter instead of waiting until the end for everything.
Thanks as always!
There's a question with an error. The question is about the old lady in the wheel chair with memory loss. It should say Thomas but instead it says Michael. There's no Michael in the question. I think this was on a quiz, not the final exam
thank you
If you're going to tell a 25 minute story, it should be a video or maybe some sort of interactive content. It was soo boring.
Very easy to understand and complete
If using the read only function and one of the chapters is very long, the system should not time out because of this. I had to log off and log back on because one of the stories was longer than the "time-out" time limit. Also, the content should not be political or opinionated. Facts only please!
some of the questions really had multiple correct answers, need to tweak that a little. Thanks,
Some of the test questions are not entirely accurate or are misleading. For example, when does a duty to defend an insured end? It does not end when the adjuster DISCOVERS a coverage problem. There are still many steps before a defense could be withdrawn. Also, asking about liability for a DEFENDANT indicates a case is in litigation so the answer would reasonably be that a jury will decide liability, not the adjuster.
Great course! Love the challenging insurance scenarios.
none needed
The pop culture references made the questions more palatable. I literally referred WebCE to a few newer Adjusters. Great course.
Good content
The course was very effective and easy to navigate.
Very thought provoking but educational and allows one to think outside of the box.
Course was well developed and helpful.
Sections 3 and 4 do not present very well. The fact patterns are overly complicated and the main concepts get lost.
The course was very helpful and easy to follow.
I understood the information and content. I will recommend Web CE to anyone looking for courses.
Very easy to navigate and learn
This course was part of CE for Public Adjusters. More specific mention of PA duties and responsibilities would be helpful.
Content was clearly outlined and presented. Examples/Case studies were presented and explained succinctly.
Some wording suggests/implies bias, in favor of insurance companies. If I were an insured or an auditor, I may think that some of the course material is designed to align with carrier's needs instead of handling claims fairly.
Liked the convenience.
I liked the audio which is nice to follow along.
Class was easy to follow and stated all information in a very digestable manner.
Good course.
Way too long of questions. Shorten your questions instead of them being paragraphs.
Everyone is always helpful when I have questions on courses.
Make it where the exam questions can be read aloud also.
great job
Great course !
The questions were understandable without trickery.
I liked the content of the course along with relatable examples. I did however, not understand why there was a specific reference to a specific lawyer along with their contact information at the beginning of the course. It seems very out of place.
Some of the test questions were worded poorly, could be other answers at times.
IN THIS INDUSTRY AS IN MANY -IT'S GOOD TO MAINTAIN INDUSTRY STANDARDS AND FOLLOW THE TRENDS OF THE MARKET AS IT RELATES TO CUSTOMER NEEDS. BEING ABLE TO DO THIS EFFECTIVELY IS VERY IMPORTANT TO ME. COMMUNICATION IS KEY! If one can consider what and how they say what they say sometimes we can gather more insight into what a person is commanding from us. Even when I'm tired and want to go home- my ear is always bent towards the needs of the customers i serve. I'm allergic to call backs! sometimes but not all the time. People are people and we don't always get it right- Meet people where they are and start from there. Great course!
This course was fantastic. The "stories" throughout made it an interesting course. It kept me engaged. Great job!
Great Course
This course was very informative and I learned a lot. Thank you!
Very good class.
Very educational.
I like that it was relevant to my current job title.
The provided file materials were very comprehensive.
Loved ease of completion!
Thanks!
it was ok
I liked the comical wording of the questions, like ( Jerry’s Ford and Abraham’s Lincoln)
great content
Thank you for providing all material to help aide in my professional career.
Could have been a 30 question exam
I found the course very informative and the study materials well written. As to WebCE as a whole, it was very convenient to pick courses to complete the 13 hours I needed to renew my license.
Very easy reading material.
Computer voice is a bit monotone.
Very User Friendly
Outstanding course
Awesome
The only thing I would change is: an update to the read to me. It is run-on and mispronounces a lot of words. Thanks
Some of the questions you could not find worded similar enough that it left questions when you went back to re-read it which used up a lot of time trying to locate the spot to find your answer.
I love that you have 6 hour ethics options, it allows me to always make sure I have enough ethics hours. I also love that the material is clear and easy to comprehend.
The content included in this course appears to be skewed by the authors lack of experience. The question are "carrier specific". All carriers do not operate the same way. The quoting of authors (i.e. Plato etc.) and references to multiple works (books), regarding ethics is irelevant. The course is based on the opinions and bias of the the author. This is everything an ethics course should not be.
very educational
Thank you
love the audio version
Good course! I really enjoyed it.
Confusing test questions.
I feel like most questions on the final exam were worded to trick you. I had to read and re-read each question several times. I don't like that.
The course was very easy to follow.
Great course. Nice summaries
GREAT FRIENDLY PROGRAM THANKS!
The test questions were often ambiguous
It really doesn't take 4 hours to complete the course.
The course was very imforming, i really enjoyed it
Glad this is available online. Very informative.
The course was very informative and educational.
There are several references to woke material or ideas that should be purged to provide an unbiased course.
I would have liked the read-it-to-me audio if the computer narrator had a more natural ability to utilize inflection and punctuation. In several areas it was too confusing to listen rather than read the material myself.
Great content and examples!
Thank you!
Very Good Course. Thank you.
Quality material in an easy to follow format.
The format is user friendly and very easy to follow.
I always do well on your courses. Thank You!
The only flaw I found was the estimated timeframe for completion. If you review every slide, the time was almost doubled.
good course
Good Class
Excellent A+++++
Kind of repetitive ...
Great stuff
Great review of old skills and new info
MMM good new info
Easy course
Enjoyed the entire process and ease of getting through this material. Thank you.
Excellent courses and instructions.
easy to use
Enjoyed this course - perfect for Account Manager not touching claims all the time
Excellent.
Makes me eager to want to learn more about my job.
I would enjoy watching an actual presenter - would be more engaging. The AI reader and graphics are a bit boring
Very informational to my job.
Great course! Easy to follow and informative. Great reserves refresher!
Overall, it was nicely done. I am appreciative of the ability to review chapters while taking the exam.
The read to text voice can be a little flat & boring at times
Good Job
THANK YOU!
Thank You!
content was concise
I liked that thecontent was concise
I liked the course it was seemless
third time using this service in 6 years
i love the big test at the end
More course variety is needed because we cannot retake the same courses again.
Everything was great, thank you!
Grammatical and punctuation errors did cause me to slow down due to a learning disability; however, overall, the information presented was good
The course material is thorough and relatively easy to follow.
easy flow
These are the easiest and most thorough courses I have found to complete CE requirements.
Excellent training, fun and easy to follow, I am very pleased. Thank you!
Completed all of my CE requirements using WebCE...courses were informative, easy to navigate, and the website is user-friendly. Highly recommend.
Thank you for having this material available
Good information refresher course
it was great
Some of the wording was off, and I had to decipher what was trying to be said on my own.
Some of the test questions were very tricky
to much unneeded wording in exam questions, also use simpler names.
Automatic audio does not forward from chapter to chapter
Excellent Course
Great course. Interesting and/or amusing examples.
I like the option to read instead of listening. I learn better that way. Thank you.
Course was great, but the were a couple of scenario questions I would dispute. ne example: how can someone report a claim (first timer) it gave multiple answers that applied. e-mail and internet, but I picked one over the other and came out incorrect. Just food for thought. :)
The course material was great, and I enjoyed it.
Material was good; lots of reading. Maybe short quizzes @ the end of each chapter would have helped prepare for the final exam. But, it was a good test your knowledge review. Thank you!
I FOUND THIS TEST SO MUCH MORE DIFFICULT THAN ONES IN THE PAST.
The questions are often unclear, or listed answers are ambiguous
The use of known names added humor to the exam which made it easier to focus on and more enjoyable!
One thing to even make this a better experience for most people, please add video explaining some of the content. This helps virtual learners even more
Workload was precise and Web CE made it easy to go back and look for answers that I was unsure of.
This was my first experience with continuing education courses. I was concerned about how difficult or complex the process would be. It was pleasant and effortless. Thank you.
Great content!
Company controls the last two questions. I have no control etc.
I was a bit frustrated that I couldn't manually select to RE-PLAY the audio. It appeared as either, "choose auto-play," or, if you said, "no," to that, you still had no ability to select it be replayed each time you were in that section. Would have been a little extra help to get the info retained to memory! Thanks, though. It's a great course!
Great course. Very informative.
Improve AI enunciation of common insurance jargon and phrases.
The wording in your text is too lengthy and confusing in most cases
very informative and user friendly
Great learning experience
Very well structured material.
None, thank you.
Very helpfull with chapter flow, tables, and audio
The course was easy to understand and navigate.
some test/quiz questions were confusing or misleading
Very well designed course structure.
Well designed instruction and testing method.
KEEP IT UP!!!!!!!!!
Very professional customer service
User friendly
learned alot.
I really enjoyed this course.
Audio was helpful but it was AI and the timing and fluctuations were off. It was evident that it was AI. Would have been a lot better if the timing and influctuations would have matched the content.
I like that there is repetition and synchronicity between the related claims courses. This allows the student to learn the principles more easily by having them reinforced.
this program is set up for success!!! Great program!
Great course and would use it again for CE purposes.
I use WebCE every time!!
It was a good class
Some of the materials seem a bit dated. For example, one test question included a scenario where an adjuster checked with the accounting department to see if a claim check had been cut. Seems like something from a few decades ago. Other than that, most of the material was good. Thank you.
The automated voice reading the text was frequently incorrect in pronunciation and made sentences hard to follow by the fact the pronunciation of many words was so obviously wrong. A human being reading the text would have been better.
I am a repeat customer-very satisfied
Great reminders of how to effectively adjust claims!
Some of your questions listed answer choices that could possibly be the correct answers. ,, Trick questions/answers are sneaky and causes time issues.
I also love the fact that you can go back and review chapters. Very helpful when you are retaining a good amount of information.
I look forward to WebCE providing professional liability coverage and claim courses, E&O coverage and claim handling courses.
great course that allows me to operate on my time.
I like more examples
It is also user friendly, and its content is clear
some of the questions are very biased with equally biased answers
My go-to for my CE credits..I love the bundles that are ready made.
Excellent presentation
Some of the questions are worded so silly and confusing its a set up the fail. But other than that its okay just boring- wish there was videos or little diagrams to deal with that breaks up the mundaine
Clear and easy
perfect as usual thanks!
The information that was needed was presented in a clear and concise manner, which enabled me to apply my learnings on the test.
You are my go to for CE! Thank you!
I have been using Web CE for over 20 years, I believe. I will always use this company. It is convenient, pricing is fair, and they offer a wonderful selection of courses.
Was a simple process, and educational.
It was perfect. User friendly, and respectful of my time.
I tried this other company's CE course the last time and it was horrible! WebCE's is much more streamlined and easier to understand :)
Repeat customer!
I am a repeat customer. This is the best (uncomplicated and efficient) way to assure you earn the required CEU's for renewing a license.
I was told could sign into any device to complete course. This time I was not able to sign in on personal computer with username/password,(had been doing), this time it took be to security code for my work and would not allow me to sign on. I had to go to my work computer to work on the coouse.
Very easy to use.
The clear and direct content and ease of use of this service is greatly appreciated. I liked that you have unlimited chances to retake the exams but scored 97% on the first try because the lessons were comprehensive and effective.
I been with Webce for years now it is wonderful i highly recommend
I felt the practice questions, along with the interactive videos were very helpful in completing the course and leading you up to the exam.
the course was read by computer and upon finishing, it was still 2 hours short of meeting the time threshold
When you save your spot for later, it would be nice for the system to also save the spot where you were currently reading and some kind of features that lets you catch up to exactly where the audio is reading.
Excellent course !
some content seems old fashioned. also the voice in the recording is very monotone and without feeling which makes the class not very exciting to take.
the ease of the steps for taking and completing course
Thank you for making it easy to complete my required CE's.
Thank you!!
The exam writer has exceptional humor. Thank you, it was needed.
Course was all reading, no video or other learning methods. it was very long and even though it was read aloud the time it took to do so was half the time required to be in the course, so I went through it a second time and still had time left over.
it seemed that the Read-it-to-me audio takes longer than the credit earned. Seems a bit long to complete
Great information presented in a easy to read and use context
The training was very informative and comprehensive.
thank you very helpful
Great information
The information was very informative and easy to comprehend
You have a question wrong in one of the last three segment. I looked it up and it stated the answer I gave in the course work however it marked me wrong.
Ethics course was very good. I am recommending to my employer for everyone working in the Claims area to be required to take the course.
Very quick and efficient and I am happy that Liberty Mutual utilizes this platform for the continuing education requirements.
My first time using FL materials, but I'm a longtime satisfied customer of webce
Great content and easy to navigate. Thank you.
Everything was good, nothing to suggest at this time
When highlighting red flags, one of the red flags listed was "extensive chiropractic treatment" due to soft-tissue injuries. However, in my experience working in Florida PIP, most auto injuries do end up being mainly soft-tissue and/or with chiropractic treatment being the most likely treatment. I understand this is likely a reference to the fact that chiropractic and soft-tissue injuries are the easiest to misrepresent, however it is not specifically because it is extensive or that it is soft-tissue, but rather that there seems to be no improvement in condition with treatment over time. This line could be reworded to explain better why this could be a red flag, since the wording as it is now comes across as out of touch for how auto injury claims actually present.
LOVE WEBCE!
Thank you for continuing to be a provider of easy-to-use materials and testing. I appreciate the consistency found in your materials and testing over the years. All the best to you! I'll be back in 2 years!
Perfect. I like examples of the losses for illustration.
I appreciate the courses and customer service provided by Web CE and will continue to use them throughout my years required for CE needs.
This was a good comprehensive course.
Enjoyed this course.
I learned so much about claim reserves.
MAKE THE QUESTIONS AUDIO
Some videos would help with engagement, especially during the longer sections of the course.
Webce is the best.
Webce is the best by far.
Very Informative Information.
Great material easy to read and understand.
I have used WebCE in the past and will continue to do so.
Questions in exam too ambiguous, need to be less conjecture and more fact based.
I respectfully request that you remove the reference to a Pit Bull attacking in questions 30 and 34. This perpetuates a stereotype that is false, misleading and has caused great harm to these dogs. Please replace "Pit Bull" with "dog"; the type of dog has no bearing on which one will bite.
Good stuff
Taking a test after each section and another test with the same questions is repetitive and unneeded. Either have the test after each chapter or at the end...
Great and user friendly! highly recommended
I liked some of the questions, that had some funny wording. Like Frankies Avalon, it makes you laugh and relax when you take the test. SO thanks!
The ease of completion BUT, being able to take a break for in the middle of tests helps remove brain fatigue.
mobile app with full Bluetooth options / course content & questions long and ambiguous
Did not like the audio.
The exam itself was very easy 100% on the first try. I found the chapter questions irrelevant on some cases and some did not apply to what was learned. As a claims adjuster of 30 years, I could have done w/out all the chapter questions.
More interactive or use a slide deck with animated visual to keep people engaged. Hard to consume large amounts of content with just paragraphs and audio.
Thank you for posting hyperlinks and clear instructions it really helped.
Only suggestion is to get a real person to do a voice over instead of using a robot. Other than that, great courses!
There was a typo that I noticed but I don't remember where specifically. A way to report this kind of errors at any point in the course could be useful.
a study glossary for terms would be nice
many questions had more than one correct answer, an answer that was correct based on maintaining rapport and being supportive and an answer that was correct with claim handling.... number 9 was one of those questions. frustrating
thank you for not over complicating!
I have used WebCE for years and will continue to do so.
The audio was very monotone and impossible to listen to.
Educational & Informative
It always takes longer to complete these modules than you guys post, so realistically maybe add 2hrs or more to finish time or give a ball-park frame ie, 2hr 05min to 5hrs. Otherwise, I'm completely satisfied, and I will only take classes from you guys. Thank you for everything
great content!
My only complaint is the wording on the questions.
Great course, easy to navigate
Very pleased with the course material and ease of following along
Live you guys
This was a great teach on Ethics. It was just what is needed to help us Adjuster's make sure we do right by the Policyholder, Claimants, and Insurer!
Excellent, I have been using your services for the last 10 years, and many more to come. Thank you!
The cutesy names throw me off the main topic I should be focusing on.
My only critique is that I often am on the road for long periods of time and this is an excellent time to listen to the audio content. Problematically, and indeed dangerously, I have to use my phone to switch to the next chapter. This creates a distracted environment. I know that you also occasionally have content quizes, which stall my advancement in reviewing the content. Is there a not safe way around this? Maybe you could provide an app that recognizes that the user is in a car and waive these requirements? I really would love to be able to do this while I drive, but the danger due to distraction gives me pause.
Amazing. Love this format. All text worked GREAT. I dont use video or audio due to the text being perfect for studying and passing the exam. Just focus on the text and you'll have NO PROBLEM!
great course and easy to follow
great class
More interactive components can help with staying engaged. The introductions/summaries were accurate, so I appreciated that. Notating topics that were outside of the course's scope was also helpful.
The introduction page for the last 5 rules numbers them 5,6,7,8,9 instead of 5,4,3,2,1
great course!
I strongly disliked not having the ability to take the final exam before the set timeframe expired.
great option to complete CE.
I appreciate that we can now access the chapter notes, on a question we aren't sure about.
This last course the 15 Rules, the time seemed to be off ... I did not skip any part, read through all the chapters, took all the practices tests got to the end and I had 2.5 hours to go yet to be able to take the test... so I had to redo the whole thing over again.. so may want to look at the time frame on this one. The other ones were not like that.. just this one.
Things were great
The exam was too long.
the course is very easy to navigate.
As an independent agency owner, who works with many carriers/claims departments, I enjoyed learning more about this subject. Thanks!
This course should be 4 hour credit instead of 3 hours. It took me with much longer to complete any with the read out loud option.
WebCE is my "Go to" for CEU's!
The format is very educational, informative!
Loved the course. One matter that needs to be addressed here... You inject socio-political opinions into the course materials that are subjectively false. Specifically the mentions of the 2020 riots. Protestors DID set fire to property and cities and 30 people were murdered. Those are the actual facts and they are irrefutable. May I suggest removing these kinds of comments as they represent a political side and your students are of all political backgrounds. Thank you for listening.
the earliest parts of the course make repeated, unnecessary references to Christianity, in such a way that makes it seem like the course writer feels Christianity is inherently an ethical religion and all Christians are therefore ethical people. It is inappropriate for a course like this.
I have reccommeded WebCe to my associates!
The read it to me voice was a bit monotone.
would of liked the read to me option.
good course. thank you
The way the chapters are spaced out and filled with information makes it comfortable to read. It seems like there is a pause in the right place to take a quick break. ??
PERFECT
The read to me really helped me I learn better listening.
very wordy
i've been using you since i was 18. i'm 31 now. thanks, webce!
Your courses are all great and easy to follow and understand. I highly recommend WebCE.
Current information and easy to navigate through course.
I only use WebCE!
For the practice exam questions: some of them are phrased in run on sentences or in a manner that makes them difficult to understand in relation to the course material that you just completed. The final course exam is more matter of fact and straight to the point. I appreciate the questions that have examples, or even questions that are difficult to test your knowledge, but I think they can be formed better so they are easier to understand.
Great product
Content was current and easy to navigate through.
good overall course
The time quoted to complete the course is not realistic
Lesson provided useful information
Lots of reading and was sometimes hard to remain focused
your company always does an excellent job. Only thing I would recommend is maybe a few more 2 hours class choices. Ex: How about one on the Wills of the Rich and Famous ex: what was done right and what was done wrong
this question are very difficult
The Exam Questions can be reworded and less tricky.
The course made multiple comments about alleged adjusters lack of ethics and their alleged poor reputations. I found this to be completely contrary to my 40+ insurance/risk management claims career.
Useful, well organized information
awesome thank you
Great refresher
I found the lesson clear and concise; however, some questions seemed a bit tricky while trying to retain all of the information provided throughout the sections.
Usefull, well presented information
Awesome class.
The package selection for ordering CE materials makes the Web CE process simple and effective to meet requirements. Thanks!
Everything was great with this course. Can't think of anything to improve on except maybe more examples.
this course was written in a very understandable way and the flow chart in the appendix was an excellent representation of how to adjust a claim and interact with the claimant and/or insured.
Too long. Can be broken up.
I feel like we could try to use less trickery and just get to the point
Thank you for advieing Sircon of the results
Learned so much, thank you!
nice course -- very comprehensive questions but not ridiculously difficult
Super easy to use, thank you!
all good
easy to navigate
THANK YOU SO MUCH FOR ALL OF THE MATERIAL!! MAKES ME UNDERSTAND ADJUSTERS PROCESS WITH A CLEARER MIND.
Thank You. Great Courses!
everything was awesome.
The content was easy to review and the examples were very practical situations
You are finding more and more ways to take money from us, and it is just deplorable.
I utilize WebCE for my CEs every two years. It is an excellent website and the products are very informative.
I liked it all. No issues.
I love WebCE. Thank you for being here and making the process easy to keep my license.
Some of the chapters are too long!
The format was easy and simple.
good course - useful info
Some of the grammar could be better.
There're several spelling and grammatical errors and maybe 2 questions that had misleading answers. otherwise, it was fine
This course has bridged that gap for me on a lot of missing information great job
Great site to complete your continuing education needs. It is seamless and easy to use.
video for the visual person
I liked how I could find the content I was looking for.
Great refresher.
The ease of taking the course & exam (like most)
I like the ease of self-study and being able to refer back to the course during the test if needed.
Testing was easily accessed
Some of the questions have options that are not clearly the correct answers. They should be more factual.
Thank you... very easy to utilize the tool.
I use your course the last couple of years and recommend your website to my co-workers
Context within several quiz/test questions were superfluous, but overall cogent and succinct.
Very clear & easy to complete.
Excellent CE course
The schizophrenic position comment found in Negotiators and settlement specialists was pretty offensive and unneeded. Also, the Henway question was misleading and confusing.
Easy to use and understand the material.
This format is easy to use and you can quickly identify areas where you may need more study.
I like how you package the 24 hours of credit I need into one easy to order group. The content was well written and the exams were challenging enough to provoke thought and consideration, without being too burdensome to complete.
Another painless experience
The course took me nearly 5 hours to complete when it says it is only 3 hours.. i did the read it to me audio
Excellent material. Thank you.
More visuals would be nice.
Very interesting good course, loved the real case examples
Would like the videos to keep going without having to click continue so it would be like an audio book.
Some questions were confusing
Good course!
Excellent content and presentation of information.
Be well.
thank you!
This particular course had no videos, but videos and role playing would have helped for engagement. Navigating the website was easy. But when using the search function it highlighted but did not jump to the highlighted words.
Excellent
I have told a few of my colleagues about your program.
the questions and courses have nothing to do with what we do in the real every day life of insurance. I feel the questions should be directed towards my current role which is property damage. There should not be questions about homeowners nor bodily injury stuff i have no knowledge about
Great Course..!
We always use WebCE
Great Course Love using WEBCE !!
Fulfilled its purpose
Great work on the platform. It's very user friendly.
Takes too long and the questions seem to have multiple answers
very good !
DIRECT & EASY.
Really enjoying the Web CE trainings I have done. Great format and clear navigations are really refreshing in online learning. A few photos, even stock ones or illustrations might break up all the long passages of reading. Helps bring some "life" to the case studies for example
Easy to use program.
No Issues, was perfectly fine
highlighted answer key points are easier to help with testing. need more highlights
The audio narration is a tad too fast in my opinion. If I try to slow it down using the audio options then it's too slow. Like Goldilocks, it needs to be just right. Also the voice inflection when emphasizing key points needs improvement
a little lengthy for CE
Thank you. To many more years
Very easy to understand. Please just believe my review.
This is a great course to remind adjusters of the important aspects of our jobs and that it's not just the technical aspects.
Another course done, thank! Sincerely Rudy Grado
Navigating the online study guide is very easy. Always bringing the user back to where they left off.
There were 2 questions where they said I made the incorrect answer. If you are denying a claim we are taught to use specific policy language. I am unable to paste the question into the additional comments
I've used WebCE every renewal
Clear and user friendly.
May want to update some questions from "paper claims files" as all insurance companies have converted to computer automated claims adjusting
Course material was simple, easy, and relevant to my work.
This was a nice refresher course.
The ease of learning the material was nice
Way too long of a course, with repetitive information. Quiz/test content is not always discussed in material
Nothing to change
Thank you. Andy Shepley
Course was very detailed and informative
One thing that bothered me was going to the course the recording would Going to paragraphs at the beginning of the paragraph it would be letted or numbered and instructor would say that letter or number and go right into the paragraph without pausing and that kept told me off
Some of the answer choices have the same meaning. Either one of the answers could be correct. As a result, an answer could be correct and still cause the person being tested to get an incorrect answer.
Easy due to the great material provided
I've used WebCE for years and I am very satisfied with it's products
EXCELLENT
As a 35 year claims veteran, I wish I had more options.
The content in this course was a good reminder of how to do what we do well.
I find read along with audio very helpful in my learning style
The wording on some of the quiz & exam questions are unnecessarily too wordy, too confusing and some have poor grammar that makes the questions unnecessarily complicated.
I recommend WebCE to all of my adjuster colleagues.
good class with informative material.
Overall; very good. I had many take-aways
I really like the new feature of being able to reference back to the material during the test taking
1) There should be a note that CA property casualty adjusters should chose "adjuster" and not "property/casualty" courses or CA won't accept. 2) Adding additional states for multistate course should be easier and clearer and there should be a confirmation that we have selected X, Y & Z states. No ambiguity.
this class was easier to understand than others I have taken.
I thought that the material in WebCE was very pertinent to my job and provided a lot of information and answers to questions that I may not have thought of in advance.
I was a little confused about the time allotted. It was more time than I needed, however, I did have the opportunity to do a good review. Thank you.
EAsy to use
Good material, relevant to my job.
Awesome information.
Thank you for an amazing course
the voice is just boring
well done but will say most the questions at the section quizzes seemed set up to trick you. Versus knowing the main points of the material
Some answers to questions were too similar.
this has been a very positive experience
I find the Web very easy to use. The instructor spoke very clearly and was easy to follow.
Thank You.
Will continue using your courses.
Questions were ambiguous and did not provide a lot of information that was needed to analyze the questions appropriately. Information missing in the auto section was deductibles /Anne not provided with limits on what she could negotiate for. If you would like assistance with revamping the questions I would gladly assist in this manner.
Very well presented.
Really enjoyed the course. I have been a claims adjuster 30+ years and this course is on point. An excellent tool for first-time claims adjusters. Kudos!
Very nicely presented!
Great online training experience.
USER FRIENDLY
The practice questions were not related to the test questions. If the concepts covered on the test are different than the practice questions, why have the practice at all?
Its confusing because it repeats the same information alot.
The quizzes were helpful. Mispronounced words were distracting at times.
Course was easy to read and find answers.
Have used WebCE for years. Always good information and easy to navigate. Thanks
very good course
Like - ease of use Dislike - Audio (I turned it off every time)
Very informative and the audio is a plus
I feel questions should not be tricky. Intentionally trying to trip up a student by adding phrases, "which is least likely" is requiring the student to have test taking skills and detracts from what the course is teaching. Stick to the curriculum and do not try to see if the student knows how to take a test. Disappointing......
AWESOME! Thank you~
Great Job
The course is well designed and easy to follow and educational.
Enjoyed the course. Thanks for your help.
Great! I have a free option at work and rather pay to use yours. I am going to ask if they will start considering you all.
You chose to put woke BS in this course. The ESG crap and your love of the UN - a terrorist organization that espouses Marxist principles in everthing it does. You need to remove it. I won't be taking anymore WebCE courses after these 24 hrs. I've already paid for.
Still a loyal customer after all these years!
Returning customer for 25 years
Great job
We should not be seeing spelling errors on something as important as this. an example i saw is on the test, you have "clem adjuster" instead of claim adjuster.
Being able to stop and restart the course was great!
The terms "hours" and "credits" should be distinguished.
I found this course very interesting.
good job
The AI pronounced many words and phrases erroneously. Drove me nuts.
I see what you're doing with pop culture references and I'm for it. Keep it up.
WebCE is a great resource for Continuing Education requirements. The course information is relevant and easy to follow,
I was glad that the program remembered where I stopped and took me back to that when I started back. That is very important.
I will purchase again next year. My employer uses another company and it is free to us but this is so much better. I am going to recommend they start offering the money to use you all too.
I love the read audio
Some Example test questions in the modules are worded in such way as they can be taken in different ways, resulting on wrong "answers" - Ex. Question about First Notice of Loss vs. Documentation: the background info in the question leads one to believe the First Notice had already been reported.
The audio could use some improvement to be more easily understood. For example, the written text frequently contains a number of days in the following format "thirty (30) days" and the audio reads this every time as "thirty thirty days". As a side note, there are also a few typos within the text.
Some sentences were incomplete and gtrammar was incorrect at times.
The Course Material was helpful and insightful.
management knew little about the ces test , it just one day popped up on my Verint & management didnt help much about what to do or where to go to find materials
Kudos to the team!!!
Audio for the entire course
I loved everything about this course except the question about the negligence on the dog owner. Using the breed "Pitbull" is not just unfair, it is discriminatory. My husband and I have rescued 3 pups and one of them is a pit bull. Dog owners of Pit Bulls will vouch, 1000%, that they are the most beautiful, sensitive, caring dog breeds - yet, in the media they keep getting blown up with negative associations and examples. Using this innocent breed in your examples as a "cause for an accident or incident" is just plain wrong and I recommend you not using a specific breed for your examples in the future. Kindly, thank you.
this course is very helpful
I will continue to use WebCe. I love the course work, pace of the course and ease of understanding the material. Great courses offered as well!
Great content. Even better customer service
Thank you just a little long
EVERY NEW CLAIM PERSON SHOULD TAKE THIS COURSE ,AND THIS SHOULD BE RECURRING MATERIAL FOR SKILL ENHANCEMENT.
Questions being asked have confusing wording which makes it difficult to understand and proved clear answers.
For 1 hour CE, this was a lot. The test in my opinion could have only been 10 questions. It was not like I was take a 7 hour CE class.
Great course for both new insurance professionals and a refresher for experienced ones.
The voice for read it to me is very mundane and could use a better tone :)
Great content format systematic and easy to follow.
Always a pleasure using your services
This is a course that everyone should take!
Well written and easy to understand.
I understand several of the questions are auto selected to be included in the exams. Several times I answered the same question 2-3 times in a row on the same exam. Different names and values associated with the question, however the questions all got to the same point and had the same answer. Again, 2-3 questions back-to-back. May want to look into that. Also, several grammatical errors in the questions can lead to ambiguity in the correct answers.
This process is a convenient/comfortable method to digest information and test knowledge of course material.
I liked the opportunity to review incorrect answers.
Please use spell check and read your questions to ensure easy comprehension from the reader. The question: "Fantasy Ins Co wants its personal lines customers to believe in its different that is, better-than other ins co that also sell personal lines ins. One effective way to do this is..." Makes no sense. A better alternative: "Fantasy Ins Co wants its personal line customers to see it as distinct-specifically, better than other companies offering similar ins. One effective way to achieve this is to..."
Liked ease of use
I wish they explained which courses apply to different CE positions more clearly.
Ease of use
maybe some video would also be good to add on the course
Easy and convenient.
Thumb nail slides do not work.
I enjoyed the information and found it very useful.
The courses are a great structure that gives value to learning.
I like the WebCE courses and their structure. Adjusters have very little free time, so a hassle-free CE course is a breath of fresh air.
great program
I enjoyed the examples used because they were practical, easy to read, and humorous, at times. Thank you -
some questions are ridiculous
I feel like Question 19 was not worded correctly and the correct answer was a trick. If insured is not liable for injuries it should be zero liability---but that wasn't a choice.
I really liked this course. It was well written and very informative. I work in IT for a claims department and taking this course really helped bridge a lot of the gaps I was having. One critique of the course: the read-to-me audio is pretty bad. The computer voice is challenging to follow. I ultimately just paused it and read each page myself. It would be nice to have a more natural voice reading it to me so I could listen to it while working around the house or something.
Easy, Fast and Efficient
It takes longer then 6 hours though
The course was excellent; however, confirming which courses qualify as a required Elective course for CE credits was challenging and time consuming. Thank you!
Phenomenal!
At no time during the course did I feel as though I was lost.
Some questions are simply hard
i believe it was question 6. What is a Henway? The answer is about 4 pounds.
Good course, very effective.
I had the best experience with Web CE Courses and will def use them again when needed.
great program!
Excellent thank you!
I felt it should have been shorter.
Some of the questions were long and almost run on, which made it difficult to concentrate at times.
Good course. Thank you.
The course was very informative, very easy to understand and follow.
Many thanks for the information, I have enjoyed your class.
overall experience excellent
Great work!
Again, a good deal of the questions was tricky and I had to read the questions several times to get a good understanding of exactly what was being asked, making my time to review longer than what was indicated.
Good overall
This course was very clear and well thought out. Informative and a great deal of pertinent information for claim handlers.
Chose a better AI voice for placing more emotion and emphasis on tone when a sentence ends and a new sentence begins. It was robotic at times and I would lose track of where I was in the paragraph. Example I sneezed 3 times in a row, which forced me to close my eyes and lost rack of the audio matching to the words. A visual aid such as greying out the words read vs words to be read in black could provide a visual aid as the material transpires down the page.
Kudos !!!
It was just fine the way it was presented
Very informative course.
Academic
Great Course!
This course was a great refresher course for me also. Very easy to follow and like the sample questions.
Great job!
It's easier to do online renewal, 3 hours said buy it take me atleast 6 hours or so... but I'm happy with the result
am very happy with the service
It would be nice to have some Public adjuster content
Great information and it is updated with the time we currently live in.
Very educational and easy to understand
I would recommend this course to all those agents that want to meet the CE hrs requirement with out the hassle other providers makes you go through, easy and fast to complete, specially if you have years of experience on the industry.
The questions on the exam or poorly worded. The unusual names for people and companies are unnecessary in the exam questions and make it hard to follow what is actually being asked in the question.
Couse was very easy to follow. I liked the practice questions after each lesson.
Questions have very ambiguous answers that could be correct depending on the situation.
Many of the questions are not clear and give more than one answer that could actually be correct.
The course content is relevant and accurate. The test questions are too easy as most of the time, 3 of the 4 answers are clearly not correct!
I'm retiring next year. I'll have an extra year of credits.
Read it to me audio.
Excellent course
it's ALL GOOD...
Some of the questions are real word twisters for people with A.D.D. Maybe simplify some of the questions with less words.
I like the fun names in questions/examples such as "Frankie's Avalon" - during a tedious & stressful training that helps to give you a little chuckle! Thank you!
I whole-heartedly appreciate what WebCE has designed for it's professionals in need of Continuing Ed hours, the way in which you design your materials is extremely helpful
I really admired the presentation of information and ease of use. I found the test questions to be humorous and easy to understand. Some of the sections were lengthy but contained useful information.
I have used Web CE for 3 years now and have been pleased with the delivery of information, the ease of the website and the courteous employees who work in Customer Service over-the-phone.
I like the search function in each course.
It was better than any other course i have taken.
Excellent course.
THANKS
Thank you for a quality educational product as always.
Thankful for WebCE!
so far so good
good so far
I really like the read it to me audio option. It helps along with reading it myself.
This was a lot of material, but it was so well organized.
Great products and easy-to-follow instructions.
None I can think of at this time.
very clear
very efficient
Well-constructed Course
Took way too much time to complete.
The content of the course didn't match the time that was necessary just to remain logged into the system.
The course was easy to understand, quizzes had references to chapters, loved that!
There is a disconnect when searching words
This was very educational
A lot of info maybe need more hours
enjoyed the couse3 very much!!
Test questions were humorous but not challenging at all..
Very informative
Training is just reading with a test at the end. I could buy a book that does the same for much cheaper, but, my employer pays for this.
Audio was much easier to follow than reading a screen
A lot of info in this course may consider more hours. Thanks
STOP WITH AI READING OF THE CONTENT! IT IS NOT AT ALL HUMAN-LIKE AND IS OFTEN INCORRECT IN PRESENTATION.
That it read it to me while I followed along.
A lot of good information in this course for real life situations handling claims!
It would be very helpful to have a mixture of tools to meet the learning goals, to include videos, interactives etc. I found the material was overwhelming in content and at times hard to follow even with the audio.
I dis like that the same questions were asked, and the same slides were shown between a few of my courses. Very redundant felt like I was wasting time, listening to the same audio.
I didn't care for the answer in one of the questions was about a "beer hall.' Alcohol references don't belong in this course.
The course makes it very clear Ethics is very important to the insurance business and the adjuster!
Content was good and understanding
The course was clear, concise, and effective.
Thank you for the flexibility of these courses, As a claim adjuster in hurricane season, we are busy enough.
Have the audio slow down.
The read it to me audio was a life saver!
Everything was as expected.
27 years of taking Ethics, the quizzes are now deliberately written to be very difficult. Search feature is almost useless as all multiple-choice answers are within the searched chapter and have no clear-cut choice that matches the question being asked.
I wish it had visuals.
Is it necessary to have 50 questions on this subject? This was entirely too much, but relatively easy to follow.
I can depend WEBCE to accurately report my credits to the state
The ability to work through at my own pace.
No improvements needed
I thought some of the questions answers could be rephrased a bit where 2 answers didn’t happen to be so similar.
I loved everything and learned a lot more of the expectation of what I am required to do.
This was very good. No so convoluted. Much more easier to understand
Very good. I really like the course.
Whoever came up with some of the creative questions deserves a raise. "Before investigating McQueen's claim for lightning damage to his car..." is brilliant and fun. Keep that up!
Esta Bien
Need more time
Easy enough to do, simple UI, good product foe meeting CE.
The course was very informative I learned additional information.
I found the course much more straight forward in plain English. For me, it is easier for me to read the information instead of someone reading to me. Also, I loved where I could answer questions and reanswer multiple times.
WebCE is the only company I will use and recommend. You guys rock!
When I checked the 2 I got wrong. I noticed the last wrong answer changed from what I answered on the test- after it was submitted. So concerned, that could happen on other questions.
I went straight the the Exam, glad that was an option to see how much I knew, if I didn't pass I could go back to study the course.
Keep up the good work!
My staff are required to take this very informative course. Thank you.
great learning
The course was great!
informative, quick and easy
Thank you so much!
Great course! Very easy to follow and navigate.
This was a good course but had nothing to do with crop insurance
Loved the "shades of gray" examples.
Very good information from Webce
It was really a lot of imformation
great information
Course objectives, directions, content were very applicable to me as an adjuster for property claims
Do not bold all items in each question set. I suggest bolding the questions only.
the voiced reading sounded slow & like a computer. I chose to read myself vs using it
There were numerous grammatical errors throughout the course. Better editing is recommended.
Course was good, but lengthy for a 3 hour course.
This course was challenging but was clarity.
This entire CE requirement was made very informative and enjoyable.
See ya back in a couple of years!
I liked that it made me look at what claims adjusters go through when claims arise. Make me as an agent explain coverage clearly so the consumer understands.
Good course
Very good information
This CE lesson was much less impressive than the last one I completed. The names, my gosh the names in the long overwritten storybook style questions was exhausting as was the redundancy in questions about auto claims.
The questions should leave out personal names in my opinion and refer to the specific persons role such as claimant, adjuster, insured etc. Names only seem to clutter the questions in my opinion. Still very happy with the course.
I've used your services in the past and like the self paces and well organized course materials. I choose to continue using WebCE due to this.
Relevant and helpful information
satisfied
Everything well done
Great information easy to follow and understand.
Thank You
I FOUND THIS COURSE TO BE VERY EASY TO UNDERSTAND AND PASS
Extremely helpful to understanding expectations, insightful, and a thorough review of the roles of adjusters.
The question were interesting, sometimes a bit fun, but made you think!
Review allowance is very helpful
Not applicable
Too Many TESTS for a 3 hour module!!!
Very impressed with the material and how easy it was to navigate through the site and exams.
The robot narrator sucks, would prefer to have a human reading the course. I read the course material versus listening to it!
There appears to be an error in Chapter 2 under the Rule Number 9 section. It states "All documents need to be date stamped." Then it states, "Note the word 'each.'" But the word "each" is not used in reference to date stamping.
good examples of content.
Very easy to navigate
Very easy to navigate and simple to use. I like the website.
The materials were very good.
ALL GOOD, DOES THE JOB.
Great experience
The AI figure reading the course content is horrible. It cannot follow regular reading norms, when to lower the voice, when to pause etc. Go to "The Countdown continues. Here are the next five....." The reading of that is atrocious, to say the least. It makes it really difficult and annoying to follow along. It is valuable to have the audible version along with reading, I grasp it better that way. For God's sake, just have normal people do the reading who know how to pause at Periods, commas etc.
Very easy to complete. I like being able to reference the material if I have a question when taking the exam.
Another great course, thought provoking and introspective, very helpful. Many thanks!!
easy and efficient
Superfantastic !
This is my second time using you and I will continue. The ease of being able to bundle what is needed for your CE credits and then how the courses are set up is phenomenal! Best money I have spent, definitely priced fair!
There is no highlighter or note-taking along the paragraphs
Very Good, Many Thanks!!!
The read-to-me narration distracts from the content by mispronouncing some words, running paragraphs together and having no true voice inflection that attracts a listener.
Found information provided to be relevent and understandable. Navigating throughout the course was easy
Course objectives were clear and attainable by good use of the content and format used in the course.
Very poorly worded questions.
Great course, very informative.
Very easy to understand
Long, a lot of reading. Would explore more ways to interact vs just download of info to break it up some.
Great job once again...Thank you!
Rep was very helpful and knowledgeable. Was an awesome and easy experience
This course was too long and there were too many modules (chapters).
Excellent Course well presented
Course takes longer then the hours received to complete.
it was fine for me
Loved that I could read along while hearing it read to me.
I always use Web CE.
thank you for the read along options.
The material was clean and easy to understand.
The content was helpful and educational.
Great Material which made it easy to understand. I was able to gain a greater knowledge of the claim adjuster process in handling claims (1st party & 3rd party).
THANK YOU
Excellent content, presented in a clear, concise and easy to understand manner.
Great CE content, I learned new things
I loved the read to me feature as I followed along.
Very nice and easy course, Thank you WebCE
Thank for you for your Service. These course are great and provide great information that will help me take my Claim Adjusting Skills to the next Level!
Awesome outfit!!!!!!!!!!!
Coarse are to long.
You guys are truly awesome
you have come a long way in 2 years
Good course, easy to follow and complete. Good content.
The price was very reasonable too! The course provided were suitable to what I needed to get my licenses in Arkansas. Thanks
Another Excellent experience
audio was great
thank you great training course
Love the course been using for the last 19 years
The audio is difficult as the speaker does not read the punctuations correctly and can be difficult to follow.
On the exam question 44 regarding state specific endorsements, although I correctly answered that question, the phrasing of the answers could be improved as there were three plausible responses.
Easy to use
nothing at this time.
Very comprehensive, easy to use, very helpful that it was read out loud.
Perfect
Empathy is having first hand knowledge (not imagining) what a person is going through.
Excellent course. Learned alot!
My duties include claim handling and this certainly helped my knowlege
wonderful
A 3.0 hr course that took 8.0 hrs , Adjusters dont have time to BS.
Please REMOVE the Henway question. It isn't relevant. Couldn't you use a diferent make of vehicle as Henway's don't exist.
Super-duper awesome.
very much prefer these 50 questioniares with some reading material than 30 pieces of reading material and 30 mini quizs
Super awesome.
I liked the Audio reading that is easy to listen and comprehend
No complaints. All of the material was clear and the narrator was easy to understand., he did not got to fast and spoke clearly.
Thank you, very clear reader and seems to make you listen.
Review the quiz on the final section plz, final two questions I think it is. In writing is mandatory and another was goofy.
informative, educational
This course is convenient and I can take it on my time frame. The information in this course is good and always different.
Thank you for making this process easily accessible.
very educational and easy to understand. Will use Webce again
good exam
Great easy to use system with courses that are educational and interesting.
This is not only a good way of testing knowledge, but it is a great way to teach the information. I am learning a great deal from going through this that I'm also retaining for my job. I think it is because of how it is explained and set up to not just remember it but to learn it.
Much easier than I thought!!!!!!
As a property causality public adjuster I see no reason to have all the auto insurance questions on this CE test.
The Read-it-to-me audio was much needed this year because I am starting to have some memory and concentration issues from a medical condition. As a seasoned claim professional, I am knowledgeable and able to make educated guesses, but new information is difficult to retain.
As a property / causality public adjuster, I do not see the need for all the auto insurance questions. We do not perform in that arena.
Very informative course
I feel the auto reader has no personaity and can be hard to follow at times.
Great-Great product !!!
More concise information, straight to the point, not so wordy.
Please remove all gendered information in favor of available they/them pronouns as any one gender has no dealing with insurance claims or ethics of claims. Also please remove mention of Sam (Bankman)Fried in relation to ethical standards as he has been convicted of several counts of fraud and unethical business practices.
I DID LOOK AT OTHER COURSES THAT WERE LESS ($15). HOWEVER, I WENT WITH WEB CE BECAUSE I WAS FAMILIAR. YOU MAY WANT TO OFFER ADDITIONAL DISCOUNTS FOR PEOPLE THAT HAVE USED YOU GUYS IN THE PAST
Great presentation of material
I had an issue and had to call. Someone picked up immediately and helped me
Have used this CE Provider for several years and have always been happy with the courses and results.
Always use WebCE for credit requirements
This took a long time to complete, but it was thorough, clear, and well-presented. The writing is excellent and engaging. The examples were extremely helpful. Very entertaining name and scenario choices engaged the brain and kept me interested in the content. Very well done.
It was too long. Main rules of ethics ought to concise to dos or dont
was really great! easy to use, easy examples to help you understand. Was some of the better CE training I have done, thank you! and good job :)
Enjoyed taking the recommended courses online. Excellent way to earn my CE credits.
I like the read it to me feature
Excellent training!
very easy to read- not flashy!
Would love this on an app.
Excellent class. I learned a lot of new things related to claims and insurance.
At one point I advanced to the next page and got an error message. I was concerned that my progress had not been saved and was happy to find it was when I logged back into the course.
Courses need to be more interesting and interactive. They're too monotone and uninteresting.
could be shorter length of test- but content was good- good examples
Excellent Course!! Thank you!!!
Easy to understand material
Offer live webinars to fulfill CE that do not require exam and proctor
Great Videos
lots of information that is too much for a ce course. Too much California information and examples instead of New York where course is provided.
As always, a great way to keep up with my CE's! Thank you!
Excellent course! The course material was presented clearly and was very informative. Your company provides superior courses!
We need more tests and courses for workers compensation. Again in NM they gear more to liability. Many of us are WC adjusters and we dont handle PI or Liability property claims
Course was way too expansive for 6 hours credit.
We need more credits geared towards what we actually do. I am a WC adjuster and not a liability adjuster. We need specific courses per adjuster. Not all Adjusters are liability adjusters and NM seems to only geared towards liability and not WC.
This is excellent. Slightly humorous and entertaining, it helps keep it interesting
Easy to follow
Would be easier to understand the questions if they were more concise and to the point. Also would be easier to understand the questions if you kept the names of the people the same instead of naming the adjusters, insurances, and claimants all different names.
typo under "red flags" "investigating suspicious" "for example, the insured's car may have been ON PARKED the street......" real life examples made the course more interesting but text was a little longer than necessary.
Good job.
Some of the longer sections were harder to focus on because they were long bits of information being read without anything to break up the information.
Only issue i felt was that the narrator spoke a little fast, otherwise enjoyed the course.
This course was very interesting. I learned a lot about insurance fraud. The exam wasn't too bad and some of the questions were basically using common sense.
WebCe is the only company i choose!
These ethics course requirements seem overly complex and with several sections that didn't seem to apply to ethics at all (i.e. claim reporting process). I've done this job nearly 23 years and still much of this seems like word-salad nonsense.
very straight forward
WebCE is an excellent tool for continuing education courses and has diversity and variety which is also excellent.
Excellent!
Perfect Courses when you can't find enough free webinar's
i didn't like all the questions at once
Thank you so much for providing this course.
very helpful and clear on instructions.
Always good to pass any test
Everything is very user freindly
Course was just fine
Good course on understanding ethics.
Loved the audible
Very good study information
loved it
No problem at all.
Good course with great information. The staff is always helpful & professional.
I liked the audio reading
these tests are impossible and unfair.
Rule Number 7: Don't Let Fraud Succeed. I was taken aback how personal it seemed rather than factual/professional. One example: "Everyone involved in the business of insurance and everyone who buys insurance must make it clear that they are angry with what is happening to their insurance premium dollar. When I, and everyone who has ever purchased a policy of insurance, hear that $300 out of every $1,000 we pay in premium goes to a criminal, we should all want to scream out the window..."
Good course. I have worked as agent/owner/manager in the insurance industry since 1985. This is first time I have taken claims handling as a CE course. I think it is one of the most helpful ever. Thanks
The wording of the questions such as “Abraham’s Lincoln” and “ lightening damage to McQueen’s car” is kinda throw off to the actual question itsself
Content is clear and easy to follow. Info is easy to understand and follow
Great programme, very easy to use and digestible content.
THIS COURSE WAS VERY DETAILED AND INFORMATIVE. I AM VERY GLAD THERE WERE NO TIME RESTRAINTS.
Good Course!
Unnecessary homophobic and ableist content included that isn't relevant to the subject which seems significantly horrifying in a course on ethics and includes a section on bias
THE COURSE WAS VERY VERY DETAILED. I LEARNED ALOT.
AI was very dull.
boring in comparison to the other courses.
i like that i can learn at my own pace. I like to see what questions i got wrong and what the correct answer is
It takes longer than stated.
I found it interesting that even though the content was read to me, I finished the course material in just over four hours. Unfortunately I could not take the test until I had reached 8 hours so I basically had to do the course twice.
Consise
In the practice questions for chapter 6, question #3 pertains to a liability claim scenario. One of the options asks if the "insured's" damage resulted from the policyholder's actions. Shouldn't the question refer to the "third-party claimant's" damage?
This was pretty much standard
Being able to go back to the course study to help answer some of the questions made it very easy.
All good.
Some of those questions made no sense without added context
This is the best CEU course
I liked that the questions were clear and not overwhelming.
Seamless process.
Question on the exam are unnecessarily difficult. Too much wording for the questions. Do not feel like you are actually testing on content of the course but have created trick questions.
Thank you, for being a great company
Love the ease of use
All was clear and provided good content, however 8hours is a very long time for this course as I was able to complete it in 3.
Hi, I love the courses and the listening helps me. If there was a way to continuously listen without hitting continue i could listen more often - maybe on a walk, etc where i'm not tied to the screen for the "reading" part. Thanks,
Educational
Decent course.
Very Good Course and Examples of claims adjusting ethical situations.
Good examples to learn from and incorporate into daily claim handling.
Very good examples.
Thorough information.
Nice course. Very informative
Kept my attention and was easy to use
Thank you, great presentation.
Under Chapter 3.2 after "following" there should be a colon: Under Chapter 3.5 halfway down the page it states: "A primary ..." there needs to be a colon at the end. Under the third bullet "the" should be changed to "their". Under the fourth bullet "rises" should be changed to "would evoke." ( I was an English major so though I would help you out. Otherwise, great job! Tracey Pogue
great material, alll agents should take this class
The questions are too long and sometimes confusing.
Some of the questions were to misleading making it hard to understand what the question was asking.
its good
As someone outside of Judeo-Christian practices, I would like to see ethics taught with less outright discussion of "God". Thanks
Very good course.
Course was very informative and the test questions came right from the course audio.
Thanks again
Very helpful
Phenomenal course. Information was concisely articulated and conveyed with brevity. Highly recommended.
Good job with this course. No need to change anything right now
Phenomenal course. Information was clearly articulated and conveyed in digestible fashion. Highly recommended.
I think the reading out aloud is very close to having an instructor in front of you. this makes the class much more clear.
Very easy to follow along
it should be more clear in the "packaged" units whether all units are non monitored. Working from home make a non family member monitor difficult.
Great Course, Good Content
thanks for your knowledge course and have a grate day
I love your continuing education format, I'll be using WebCE as long as you are available!
Well done, I love how the course has the playback feature. I listened to each one and enjoy that function a lot. Thanks.
The course material was fine, but I am not sure why it was necessary to mention Black Lives Matter or ESG. Depending on what side of the aisle you are on this could be inflammatory or praised. I just don't see a need for either in this material.
You can look at the videos or just take exam, is a really good feature.
A few of the questions were worded in such a way that the answer wasn't completely clear.
This was my first time using webce.. I had called Webce, spoke with Will....great help to me to complete this class....and make my MetroPA Licensed Renewed....thanks a million
excellent course
I appreciate that you provide Continuing Education Packages. The package I chose provided everything that was required to renew my Insurance Adjuster License. This made it easier for me than picking out the courses myself.
GOOD MATERIAL
great course very well put together
Please change the "read it to me" audio to a human voice. The 'automated' voice makes the material hard to retain.
Create a book for adjusters to study.
Enjoyed the ease of navigating through the course material and exam
more time is needed to complete
Ease of completing the course and taking the exam.
Great points and good refresher
So exiting
Claims 101 as very interesting and very educational. It really refresh my memory, each chapter kept me wanting to learn and continue. Thank you.
I like the fact that the audio was spoken aloud
Great course, very knowledgeable.
I love the new ability to read it to me. I don't remember that from last time.
Great material
Fantastic produce and course.
The course was well put together and good timeliness
Good reminder of communication skills even if you aren't in claims.
great course. thanks
Necessary evil!
the questions in these exams need to be reviewed and reworded. the structure of the sentences and the punctuation was incorrect so it made reading and comprehension difficult.
amazing
The audio portion of the curse was very monotone, and I feel that some lessons can be shortened a bit. Some of them were rather lengthy and I feel that by cutting the lesson in smaller segments might work better.
Include more related examples
The content was clear and concise.
The topic and instructor was great.
I always come back to WebCE!
The best courses available are with WebCE.
awesome materials
I think the course did a great job with relevant topics and information.
I use WebCE every time I need CEs to renew my license. The price is reasonable. I love that everything is packaged together. It's quick and easy and you report to the state in a timely manner. Thank you for reducing my "to do " list while helping me stay compliant in a career that is quite competitive and stressful.
Excellent clarity. Thank you.
Great class
its an spectacular course
I like the chapter exams after each section vs all at one time
Enjoyed the reading
Some puns are not always the best when you have an audience that may not understand what you're saying is a joke.
Good course with good examples of daily adjusting activities.
Noticed a few computer cliche's. After taking the chapter end exams, and marked down for answer only to find out when it was re ran it was the correct answer
The auto generated read did not follow proper English etiquette. Instead of stopping at periods. it went straight to the next word or number without interruption. It should be delayed by at least a second before proceeding.
i have always found your courses user friendly and appreciate
some questions asked for the exceptions, but the answer was the opposite.
I suffer from test anxiety and this product made it so easy to achieve my goals.
Very easy to read and understand
The course was fine until it got to number 2. The language used to explain was very difficult to understand. The wording read like a law form.
This course was very informative!
Case studies and claim scenarios were very helpful in understanding the material.
There was a lot of content, but easy to follow.
I would find it more beneficial to include more cenarios.
Great way to take the exam
EXCEPTIONAL!
I found the course to be very difficult and I also found the course to use a lot of vocabulary that was unnecessary in order to educate on the material. Quite often more simplified terms could’ve been used.
Great class!
Overall I think the course is good, BUT it is too long. It's great for a new adjuster but a lot of repetition for the experienced adjuster. Very time consuming.
I like the read it to me but the voice is very monotone and made me sleepy.
Well put -together course.
Already have recommended this company and have been a customer for years, I do have to take from other vendors to not duplicate courses but it's all good. BTW I dont like 10 hours courses, who has time for that?
THE BEST SITE OUT THERE. My company pays for us to do our CE's if we use their site. I choose to pay out of my own pocket just to be able to use WEBCE
The grammatical errors throughout made it very difficult to read.
Keep it up!
some questions were worded in a confusing way.
Simple, Concise and practical. Best one of the courses taken so far. The exam reflected key concepts in a simple way.
I have been using WEBCE for about 10 years and it never disappoints me. All material and content is great.
This CE site is the only site I will use. My company pays for us employees to get our CE's if we use their specified site but I choose to still use WEBCE even if I have to pay out of my pocket.
Good Course with excellent case studies.
Good course with good explanations of proper adjuster behaviors needed to succeed
The course is for 3 hours of ethics but takes 4 to 5 hours to complete.
Some of the questions, particularly in the quizzes, are not clearly worded and can be answered more than one way. The narrator voice is robotic/hypnotic
This course is so convenient and easy to follow
Love this option for people who prefer to practice or take classes in their own home. I have test anxiety and being around large groups. I am happy with this program!
Easy to understand and great information.
I appreciate the unexpected humor in the exam questions
It said I got question #5 on the first chapter wrong but I didnt. There was no red answer highlighted just the green/correct answer which I had gotten right but for some reason it counted it as wrong. Please fix this.
Good courses
Great! Straight forward
Useful and informative. The exam kept to the relevant issues
This course is great. The only thing I had problems with was I wasn't sure if my license had certain requirements, i.e. ethics, etc. and so I had a hard time choosing which courses to take because I didn't know if I could choose any course or needed to pick certain ones. So I just picked the bundle hoping it would include everything I needed. I think it does.
AWESOME
The questions should be easier to answer.
More interaction and videos would help this training
I am in IT- the interface is SO easily organized; it is easy to read and the eye follows the content- thank you for thinking this through, most people don't!
Excellent job, ce
More interactives would be helpful in fully understanding many of the topics.
Your information regarding Florida being Pure comparative needs to be updated.
COURSE WAS A LITTLE LONG, IT COULD'VE BEEN BROKEN UP INTO 2 OR 3 COURSES AS NOT TO DRAG IT OUT.
Very good CE lesson
Great Job! Thanks for the excellent content and terrific customer service!
The course took less than two hours to complete, following the read-to-me audio and reasonable time studying the encapsulated material.
It was well done
Thank you, very informative
very good explanation and study materials
I normally have a fear of taking test and become overwhelmed and do not retain the content. The way this information was presented was outstanding and put my mind at ease.
well done
Great course material!!!
I would like to see more video lessons
I will be a customer again!
Great course, thank you
The course is too long, making it difficult to remember and apply most of the key lessons.
Keep up the good work.
WebCE support staff in Dallas was excellent! They answered all my questions and even did a deep dive to answer presumptive follow up questions too.
there is only one point I want to make out is the story line for examples -when using the Names such as Mr Black and Ms Brown it is confusing in a sense of the 2 last names are the Letter "b' would made more sense than to re reading it by saying Mr. Black and Ms Orange -other than that it was fairly simple
Thanks for all you do!!
Easy, and clear tests and items.
The only thing I wasn't pleased about was the below practice question & answer. Compared to the veriage in the content, it was very confusing and seemed not to quite line up with the content around this topic; for example, the answer I selected (letter a) used some of the same language as the content did for this definition (like "Suggested wording"); yet the answer that was supposedly correct had differing language & didn't seem to define the term Model Regulation compared to how the content described it. See below: 1. The NAIC provides the suggested wording for regulations that state insurance departments to use to administer a law that follows the wording of the NAIC's sample law. This suggested wording is known as a(n) a. model law. This answer is incorrect. The correct answer is "B. model regulation." A model regulation, which will be enforced by regulators in the state's insurance department, is a draft regulation that may be implemented if the state legislature passes the related NAIC model law. b. model regulation c. unfair claims practice. d. unfair trade practice
Takes up too much time. Too many quizzes.
Very well laid out course easy to follow.
The chapter exams helped a great deal, as do the ability to check back in the chapters to confirm your understanding.
Easy to follow.
Love these self study courses!!!
Test questions were much more real-life scenario-based than quizzes. Good course!
Some of the information is outdated.
This course is too long in my opinion. A shorter or more concise version would be more effective and useful to claim adjusters.
Great program. Well set up!
The course was very well laid out and easy to understand.
very informative course
Great Content and Testing process!
There are a lot of questions where there are multiple answers that are correct. Just one is more correct than one answer and that can cause confusion.
The website is easy to navigate and the fact that you offer all the credits I need in one bundle to meet my resident state's requirements is why I will return as a customer each time I need to renew my license.
There should be a clear answer choice, not multiple possible answers.
EXCELLENT COURSE!
Very good courses that were engaging.
Some question are valid but most of the questions have multiple answers you can choose from. There so be one clear choice in the answer to choose from.
The course material was very interesting and informative. It would be nice to see more diverse insurance topics offered, including those on ethics, as a lot of the course material is the same or very similar from year to year. Topics on OCP, Professional Liability, Surety's, Builders Risk, would be appreciated. Also, more monitor-free classes would be helpful.
Some of the sections were a bit long and dry.
I would have liked to see more examples from Property Casualty
I enjoyed the ethics course but I did experience some issues with the audio stopping before the text was read completely in various sections.
Nice content & formate complete ty JB
Some questions used confusing language. They did present in basic, everyday language but when attempting to determine the technical answers, the plane language sometimes obfuscated the actual issue.
The audio kept going out. I had to refresh the page to get it started again. Don't know if that was an issue with my system or the course system.
The 60 minute password to confirm identity continuously popped on screen and made it difficult to complete the course.
This particular course required one to remember the various deadlines associated with responding to a claim, etc., so it required a little more attention to that type of detail than expected. I am taking other WEBCE classes; however, there aren't enough monitor-free classes and the course topics need to be broadened as many of the same classes are offered from year to year.
The way the information is presented is a bit dry. It would be better to have more charts or videos to present examples or information.
Very user friendly. Thank you
It would be helpful if the delivered content were not just in written form but included other types/modes of delivery. At times the content was repetitive. That could be edited/cleaned up.
Really liked the feature for Stopping me from completing the "Grade Exam" because i had 1 unanswered question. Life Saver for sure!
go to for CE !
Lot of the material was redundant , showing in several chapters. Format needs to be revised so that topics are grouped appropriately. Practice questions need to reflect more of how to interpret real world processes to help understand what and how and why claim process help make the correct assessment and closing of a claim.
Course material was well presented.
go to sorce for CE!
WebCE has always been informative, quick and accurate in education and completion of required courses.
this was too much reputation of the other courses. waste of time.
Awesome!!
Web CE is a reliable company to obtain or renew a license. The information is needed for any adjuster to digest with complete understanding.
everything was very clear and concise
I really don't care for all the biblical references in regard to ethics. I don't put much stock in bronze age mythology to support ethics and good behavior.
I would suggest that you not use examples of organization (i.e. BLM) that have been proved to be organization who engage in illegal activities when using examples of ethical organization.
A few questions contained grammatical errors. This caused me to have to reread the questions several times to make sure I understood them.
Block of text - can be difficult to keep track of where the audio is at in the text. Visuals or Interactive components would help with breaking up text and facilitating comprehension
Too much text, lack of visual aids or interactive components
i have used Webce for many years and find it very easy to utilize.
thank you.
I'm looking for a button that will take me to the next exam required on my list
Voice was annoying ......... muted it and just read through it
Thank you, WebCE.
The attempt of tricking or using verbiage in the test questions that isn't contained in the training is frustrating. I got one question wrong for simply stating I would follow up with the lab before contacting the customer instead of answering that I would tell the customer I haven't received the report. There is nothing wrong with going above and beyond and that question is ridiculous as the answer is based upon personal interpretation on our daily work habits.
overall training was very good in quality and scope.
I enjoyed this course and the learning materials. Also, enjoyed the scenario's.
I loved that it was a claims package CE course.
Easy to navigate and take the courses/quizzes. This one had a couple sections that seemed a bit long, but turned out fine :)
This course took much longer to complete. Is this really a 3.0 CE?
I found the course & material excellent.
Everything should be read including the items you ask us to pause and review.
Offered by my company.
This module was more like what I’m used to. Seemed to work well.
the questions were vague and some even incorrect in grammar creating confusion of what the questions were asking to properly select the correct answer.
I always rely on Web CE for my CE Classes as they are always priced competitively and are through in their instruction and academics. I highly recommend Web CE to my friends and associates.
It would be helpful when searching for a specific term that the search takes you directly to the term rather than having to scroll through the entire course to find the highlighted term/section.
Glad I passed
I especially enjoyed the ability to review the text (open Book)
There were two questions that had misspelled words. One of them adjuster was spelled adjustor and the other insured was spelled incorrectly.
Please do not make us wait a certain amount of time before allowing up to take the test.
Extremely biased/questionable content
Nothing further to report.
I did not like the 50 question exam.
Excellent course with clear examples and thought provoking scenarios.
a very good program, well laid out, easy to review and come back to or section the learning as needed, Keep up the good work
It would be great to have more than just text and the read it to me function. Maybe some videos or interactive activities will help engagement.
in the exams and in the chapters: please make the genders between the insured/claimant different than the adjuster. scenario with Donna & Molly... "she" did this, and "she" did that.... who is "she"?
Wish the FEMA NFIP flood adjuster program used WebCE.
Easy to follow training and learning material!
Wish WebCE became the official provider for the annual NFIP adjuster course. The current 6 hour seminar, the same format and content for the past 10 years, asks for no student participation nor any feedback to confirm that students actually learn something.
I've recommended many.
Course was redundant and boring at times
Keep doing what you do! To inform and educate the public.
This claim took much longer than expected.
Good course set up easy to use and intuitive
Great course, easy to follow.
Sometimes the questions can lead you down a worm hole as if to try and confuse you, when they should just ask you straight up questions on what you just read.
I did not like the fact that the questions seem to go around in circles as if to try and confuse you. It seem to go off down different worm holes in other directions just to end up asking... what's the price of eggs in china. When it should just ask you straight up questions about what you just read.
well done complete course.
Some of the questions needs to be proof read. This is an insurance course and some of the ending questions on the exam read something like Anne Adjuster, instead of Adjuster Anne. Also, I still found some grammatical errors.
Every year I recommend that FEMA/NFIP use WebCe for the annual renewal of my NFIP flood adjuster certificate in the course survey. I don't understand why they make us sit through a 6 hour presentation that teaches nothing and tests nothing.
I like it to be more audible as well because I want to heareverything read out
Appreciated the real world scenarios
there was some wording that was off or hard to understand what was intended
Very easy to navigate. Clear
I thought everything was good.
good info, thank you
Good product, thank you
Good experience, thank you.
I thought it was all very informative and easy to follow.
Need update some old questions suggest dated material
My go to CE Course Completions
Would have preferred if there was an audio version of this
Lots of information to recall at one time but definitely beneficial to my overall knowledge and expectations
Too Long. Need to simplify. Have something specifically for Property adjusters. too many Personal Liabilities and Auto Questions,
The exam questions were structured very oddly, which resulted in confusion for and lack of clarity with what was being asked.
I liked the case-studies.
Keeps me on my toes reading all this material lol.
I appreciate the names used, it makes what can be a long laborious process somewhat engaging and humorous.
super duper
Some parts need to be broken up into smaller sections. Reading these can be quite long, and I think breaking them up would be better. It's a lot of information to digest.
Question 12 needs reworded and you should review the definition of a Henway on Google. Seems inappropriate due to the slang.
I felt that this course was very thorough and presented the information in an easy-to-understand format.
good class
good info in this class
Everything was very good.
Good examples of stories
great job on your end ty
There's quite a bit of information and references in the material that has nothing to do with Florida and a bunch of areas where a learner can get distracted.
Disliked: the vocal reading was too fast. When I tried to control the speed by dropping down to the lower speed (it was actually the lowest speed), it was too slow.
A well thought out course of study.
Good refresher on reserves and claims handling. Thank you
Your program is timely and convenient
The material was well organized and easy to comprehend.
Very different approach. I enjoyed it.
This course took longer than needed to complete due to it being only text. While some people may thrive with this kind of learning, I personally find it quite difficult.
While I understand the time requirements set by the state. The required "time" inside the course is eponentially LONGER than the time it takes to actually read the content. There's no benefit to sitting around waiting for the clock to tick one all the materials'been read. Please consider adding EXTRA reading material to the course. Otherwise, this ends up just being a clock watching game with no actual benefit to MOST Of the time spent taking course.
direction on virtual proctor were not clear
The course was as expected
I love the read-aloud option and the review of missed questions.
Informative and easy to follow.
Within Section 3.1 the rules are numbered 5, 6, 7, 8, 9 vs 5, 4, 3, 2, 1
some material had nothing to do with the exam or any real life situation...
alot of information in this course
This one was hard. Things I had not seen
Appreciate not being rushed when taking the test.
Nothing. This is a new way of studing, but it is the new way.
I did not take this course with audio and probably would have preferred that method. That said, nothing else needs changing.
In my opinion, some questions offering only one correct answer arguably had more than one correct answer - leaving the test taker in a guessing game.
I liked the subtle humor in some of the questions: the Elaine, Jerry, Cosmo Insurance question for example. Thanks!
The course was good
Examples of claims are always very education and interesting
Awesome content, very helpful resources
Great content. Doing cute and clever names in the test is distracting. Example using Abraham Lincoln's name to describe a guy named Abraham is driving a Lincoln. Or... The name Anne Adjuster (Adjuster as the last name) I had to re-read the question 10 times over because it was confusing and had nothing to do with the content. Simple "Bob Smith" and "Mary's" would be great.
Really helpful audio in the long run
great courses
Thank you the whole experience was great
Photos or pictures
This course as well as others I took to complete my 24 hours of CE have grammatical errors. I did not write them down but, it would be good for you to hire a proof reader before placing a course in service.
I have used your services in the past
some of the quiz questions appeared to be intentionally constructed to be confusing. The exam questions were straight forward and clear. I spent too much time trying to figure out your confusing quiz questions and kick myself for not realizing that the quizzes don't matter.
Very good information. East to use website.
Thank you for making the learning interesting.
A comprehensive approach in educating adjusters .Added a lot more than anticipation. Surely an enriching experience. Thanks
It'd be cool if we could highlight material as we read it, but not necessary. Thank you.
This is a great venue to complete required CE. Please continue to provide excellent education at an affordable price.
A lot of content seems to just be filling space. Explaining different regions of the country to describe how an organization may have geographical departments? And the final exam asking about coverage to a Henway? RIDICULOUS. A Henway is a joke; while humor is important, it should not be used to "stump" the reader. The lesson also used slang like "stump" that is to say stupefy the reader.
The audio version to the course was effective and helpful. Including the link to assist in reviewing the questions during the exams had been helpful. Adding a search engine would have been helpful but not needed.
I was a bit hesitant that this test satisfies my requirements as a Public Adjuster. Also, several typos in the exam!
I appreciate that this course starting off with a story. It caught my attention and allowed me to stay focused on the material.
I have always liked your programs. You make what could be a burden a good refresher
This class has spot on information for an adjuster. It was very informative.
Some of the final exam questions had funny multiple choice answers. It was obvious what the correct choice would be but it actually spurred me to read the question and answers a couple of times just to have a laugh. Genius.
The real examples helped me understand the process and made the learning applicable to real-life situations.
Great course and easy to access.
I was thinking this course was going to be more informative than just the basics.
Thanks! Y'all crushed it once again!
Great Content!
Iformative.
The test was difficult compared to the pre--test material. Maybe a pre-test with a substantial amount of questions would be helpful.
Easy and simply.. Just read the question.
I feel that this course is very comprehensive and well executed.
I love the text files w/ all the notes it makes it easier to check my answers to make sure I've retained the info. no changes needed.
Thank you! Excellent Course and very user friendly!
I have used WebCE several times and will continue to do so.
The Final changed three (3) of my correct answers to incorrect!!! What's up w/ that??? Pissed me off... The same was happening in the Unit Chapter, however I caught it. Needs fixing.... Same for when i was chatting. Everything disappeared.
The information in this class is very subjective.
I have used this course in the past and like that you can pick courses that are different from what you used in the past.
It would be helpful to breakup the mass of text on the pages.
nice course
Thank you for your great courses. See you in two years. God bless you and I hope you have a Merry Christmas Rudy Grado Merry Christmas.
I really like the interactives and the voice options.
very informative and helpful.
Clear and Concise
Great course and no errors. Thanks!
Liked the audio pace
Good presentation - easy to follow.
Very user friendly. Easy to understand content. Great job of explaining process.
Really appreciated the read to me feature since I had eye surgery and reading the text was very difficult.
Just a little long for 1 hour of CE
Very helpful and clear to understand the informationmation in the lesson
By the phrasing of many questions, the desired answers are often in conflict with the correct answers, because of the missing real-world experience of the test producer.
format is easy to navigate
Very easy to know what courses to take to meet requirements of state licensing so I appreciate that.
Web CE has been a gift. Easy to listen to and do the tests.
Thanks, for making the process, calming and supportive.
This format is WAY more time consuming than other options - real estate institute for example
Good courses. I never give the highest marks as there is always room for improvement in everything.
The stories are great. However, maybe some should present the known facts first, and let the student draw conclusions, before spelling out the crime in detail.
Easy to use and complete.
great product!
I have used Web CE before and find it to be very user friendly.
I really felt like this course was a trip down memory lane when I was claims adjusting.
Thank you kindly
Prior customer and will continue to utilize as needed and will recommend.
Nothing! It's just so easy to use and very helpful in earning CE credits!!
Shawn Henderson
Very happy with the course. I work with marine insurance but found this course interesting and many elements are applicable to my work, especially about RORs and denials.
This course was very helpful and interesting. The content applies to all types of claims, which made it relevant to me, as I work in marine claims (which was only 1% of the license training materials). The content put my role in perspective.
I appreciate that many of the exam questions were pulled from the quizzes at the end of each section of the course.
I am dyslexic have Irlen's Syndrome and ADHD, being open book truly helped.
No issues and easy to follow
Great course, well constructed.
Some of the test questions/answer choices seemed very silly. For example, What should file notes that may be read in court not be...entertaining? There were some others also.
Great course, well presented. Thank you!
Very satisfactory
"The European" is a bad name. I noticed we never got the gender of the witchy-bookstore owner lol, great stuff.
Excellent module and what I was looking for to help expand my knowledge in claims practices.
Ethics would be easier to follow with photos and or videos.
I disliked that there were no visuals throughout the course material. The entire course was just reading bullet points. I tried to use the voice audio for part of the course but whatever AI your program uses made this information even harder to follow along with because their voice was so monotone. The information you gave during the course was important for new adjusters but the way you presented it (ie no visuals and awful AI voice) made this course difficult to follow along with)
Very clear and concise
Another excellent, well paced and thorough course.
Great website, glad I used it.
Quiz questions helped me with the understanding of the insurance terminology.
I liked the examples the courses provided & was relatable to adjusting claims. I guess if there was a glossary / terms at the end of the entire course it would be helpful / make things easier to remember. Everything was easy to learn with the courses however.
Excellent course content and presentation. I'll use you every time I have a need for CE credits.
Easy and accessible
I personally wouldn't use this site again. Its way too many questions for the exam.. we are already taking a quiz through out the course. TOO MANY QUESTIONS ON EXAMS
WebCE is great. I'm a repeat customer
I'm a repeat ebCE customer. Would recommend.
different course structure but great presentation.
Thank you I always use WEBCE!!!
I'm a repeat customer and recommend WebCE to others.
The course is very well thought out.
Great learning experience.
Good job in easy to read voice.
Very nice
definitely found the information educational.
Everything was memorable, I appreciate the course helpers.
I really enjoyed the course and found it helpful to my development.
Long course and long test
Nothing is good
the course was great
The time frame for some of the material is too long.
The questions on this exam were really based on common sense scenarios which I like much more than having to know definitions or things like that.
Your course outline is superior to the Kaplan education format.
None at this time
I liked that the course was easy to navigate and the questions on the exam were clear.
As an auditory learner, I am grateful for the, "read aloud" feature, available in your courses.
Easy, informative, good value.
Love your program. Thank you!
Best one yet!
Some of the answers in the chapter quizzes were silly.
I let the audio play in its entirety but I was advised that I only had 4 hours and 47 minutes of class. The audio should equal the full course time requirement.
The course exam is broken down into segments. It would be an improvement after each section to get an update on the grade,
The only issue I had was trying to find the pdf files of the materials for the course on the site, everything else was great!
Excellent course easy to understand
This is my first time using this for my renewal and I will certainly use it again.
I did not like the use of odd terms or items like ”Henway” without a brief description of what this is. I found this distracting and not relevant to the question.
I liked both the content and how this course was laid out.
The content is current and relevant to claims adjuster in all venues.
there has to be a better way than just here is the big long PDF have fun
there has to be some way to make this one more entertaining than just a big ol long PDF
thank you for a positive experience.
Whom ever wrote the course content (specifically the test) - is hilarious and I thoroughly enjoyed their work.
I learned some things I did not know!
A lot of information was contained in this course. I think it should be more concise or shorten the class.
Liked the content and occasional humor.
No read it to me audio
more fun interaction
I have used WebCE for years and have always found it to be easy to you. I appreciate the updates to the platform and to the content Thank you!
Read to me audio is a little slow.
Videos that can go along with the discussion, read it to me helps but that would have focusing on topic
Great Experience
I've used WEB CE for years. No issues EVER.
it was difficult to read. only a small portion of the written script appeared on the screen.
These courses appear to be designed the cheapest way possible, using a robotic voice with little-to-no inflection or pause for parentheses and other areas one would expect a brief pause. The content consists of blocks of text - nothing more. As a person who does not absorb information via lecture, I get the bare minimum from these courses.
The "text-to-speak" left a lot to be desired for the typical adult-learner. The narration was uninteresting, lacked inflection and struggled at times to convey the material as it was written.
I appreciate the answers being highlighted in yellow, so you can easily see if there are unanswered quiz/exam questions.
Like that for a small addition fee, the CE is reported to appropriate state agencies.
Please include some visuals or video or SOMETHING to break up the monotony of walls of text.
only put unlikely on last question due to employer handles purchases of educational products
It was a Claims Investigation course.
Very clear and concise material. Mini test very helpful.
Very clear and concise review. The practice test are very beneficial.
It was great.
Good course. It was very informative.
Have the exam in PDF format as stated when viewing the course.
The narrator was boring and sounded to much like a computer generated voice. Does not keep your attention. I turned off the narration and just read the material.
Quick and easy.
Great course for CE credit
The only issue I have is that the class is marketed as a three hour course, yet if you watch every second of the material you are still 45 minutes short of the three hours. Module time should correctly reflect the time the entire class is marketed as. Otherwise good stuff!
Courses are all great; the AI voice gets too tedious - easier to just read it.
The only thing I disliked was the automated voice of the content. I found it very grating. I read the entire training as a result.
The test questions were scenario and hard to follow with the overall course, this course should have been even out by multiple questions and yes and no questions.
Question #68 is poorly written. The way the questions is written is hard to interpret what answer you are looking for.
Excellent course presentation
Some of the questions on the practice exams and the final exam are worded in a way that doesnt flow easily.
Good course. Also a good review of my past Adjuster's License Test.
It would be great if there were more videos incorporated into the content. Sometimes the audio can get dull when it is alot of content to cover.
Great website. Easy to navigate. Outstanding, well-written, and pertinent course.
I liked the copy/paste search engine. I disliked the monotone audio sound.
It takes way longer than 2 hours to complete
Need more work comp questions and not focus so much on the other lines since this course is listed under workers' comp.
GOOD examples of possible scenarios for reference
detailed examples
informative and well expressed
N/A, great course.
I think Web CE products are great. Educational and accomplish the requirement for continuing ed.
WebCE is the BEST!! I always recommend WebCE to my coworkers.
Great study course
Perfect and clear course thanjs
No comment
Nothing at all
If you are taking the course and need the audio to read to you, the time allotted is much shorter than the time it takes to complete the course.
I think bit about why claims adjusters are called "adjusters" is inaccurate. That's just the author's opinion.
The courses are great! The audio enhancement is terrific. I would suggest there could be a highlight feature so that notes could be made while listening and watching the videos.
Course was fine; get a human being to do the read- along
Course content is excellent; A.I. Voice is not the best, but does assist with the learning experience.
The wording of question 24 of the exam was unclear as to who the policyholder was.
Very good
I really love the read it to me feature
The requirement of minimum required hours in the course is not helpful
I ammmmm doneeeeee
Put it all together
The course was very instructional .
Move on to the next one
Awesome course. Very easy to learn and comprehend content.
Well done instructions
not as memorable as vendor presented.
Love WebCe
I have used WEBCE for almost 10 years now to complete my CE and love your system. WIth the read to me feature I am learning the material so much better than in the past.
Good chapter exams
Excellent course - thank you! Would recommend!!!!!!!
Photos of the spalling and trails would be helpful and interesting.
Your Adj course is very easy to use and I appreciate your company reporting the course to the state where my license is held.
Thanks for a great course. Got any job openings?
Awesome course - thank you for the refresher!!
The audio being read aloud needs to be an actual person, the digital voice was difficult to follow along due to spacing between paragraphs and sentences were not natural pauses and would also read some numbers in the qoute's twice.
Not too much information to retain for each subject.
The material is rather dry. I feel something more interactive would be more beneficial.
In the section 'evaluation of a 3rd party bodily injury claim', Florida is no longer a pure comparative state. We switched to 50/50 in March 2023.
Very easy to use. The information was informative and easy to follow.
Thanks. easy to navigate
The training materials were great to get ready for the exam
FANTASTIC
Thank you very much!
HI: I HAVE A READING COMPREHENSION DISABILITY AND TO HAVE THE INSTRUCTOR READ IT ALOUD HELPED A LOT. SO MUCH THAT I WAS ABLE TO RETAIN THE INFORMATION. THANK YOU SO MUCH FOR HAVING THIS AVAILABLE. ALSO, THANK YOU FOR HAVING A NORMAL VOICE THAT'S NOT MONITONE. IT WAS AWESOME. LYNDA O
I liked the fact that it was not timed, and the material given was very relevant to my position within my job.
The course was very clear and helpful. There was no stress navigating through the site. Thanks.
The module is too long.
Questions that related to the topic at hand but were not purposefully made to be confusing by attempting to add double or triple negatives.
Would be nice to add videos to increase learning.
ease of choosing the course and the time to take the course.
The course presentation was good.
Will keep taking courses from Webce.
Take off the time requirements before the exam opens
Too many stories and too long. Didn't need to be that wordy.
I am a repeat customer. Somewhat time consuming to find monitors
I would like to have the option to order the courses via the amount of CE hours.
Some questions were poorly phrased and lacked clarity.
more examples, graphics
The instruction material was very well-written and easy to follow and understand.
Excellent program and loved my results! Thank you!!
I found the WebCE courses to be very informative. I will definitely recommend to others
very professional
The questions submitted for last 2 sections were ambiguous not clear and not direct as to the ability to answer the questions. This is the shit I did not like about your organization. Your company outlines what the prospective of guidelines are then we must guess what the answer is. This is bullshit.
Having examples and questions that were engaging or humorous made the whole course more engaging to listen to and kept my interest where it could have been dry.
Some of the words or phrases in the questions were ridiculous. Run afoul? Behooves? Nobody speaks like that.
I like the presentation of material and the ease of navigating through the training.
It is astonishing how difficult libraries have become about monitoring policies. It wastes gas and driving time trying to find monitors. 7/18/23
I used to work with Barry Zalma, Very pleased you are using his material.
detailed subject matter
Thank you, I continue to learn more information and freshen up my adjusting skills!
clear and understanding the objetives
GOOD DETAIL
It seems unnecessary that the training is broken into such small segments e.g., 30 seconds long. Just play the entire training & have pop quizzes throughout. Very irritating to have to click every few seconds/minutes to go to the next section.
The text questions seemed harder than the review questions.
The course was very long.
Loved, "What's a Henway?"
whoever wrote the questions and answers deserves a raise, the silly answer options kept me engaged and wanting to complete more
thanks this course was very helpful.
Very Helpful, especially the audio portion and the practice quiz.
easy peasy
Thankl you
Easy to Follow, clear instructions! Great Job!
Navigating the course was easy and friendly and easy.
Good practical overview
Great presentation and it was easy to follow
Thank you. Invaluable information.
Thank you for an easy way to complete my CE!
While the stories were entertaining, I got very little from them relative to the course requirements.
I found the references in Section 2.5 - Good Corporate Citizenship to ESG and Black Lives Matter very inappropriate considering the questionable ethics involved in them.
good stuff
A required survey completion just to be able to print a certificate that should be provided. How accurate do you think the survey will be when it is forced?
The question regarding the VIN on the dashboard was poorly posed and ambiguous.
I do understand the course but it gets confusing at times when you take the test and wonder if you even studied or even memorized all the material that was given to you
Audio should be a bit louder
I have used you service for several years now and do not expect this to change.
I like the exercises where you answer before the summary questions. Where you pick the item after reading the description
There is definitely alot of reading and education provided during the curriculum. The fact that we are able to go back into the reading during the exam is extremely helpful and a great idea. I also enjoyed the questions on the test as some of the responses were "funny" and actually made me feel less nervous about taking the exam. Also, the ability to have the system read out lout is extremely helpful as my eyes start hurting/blur after a certain amount of reading. Thank you so much for making this exam user friendly and being proactive in helping us feel comfortable in taking the test. Great job!
Any questions you can call and the customer service people are very helpful!
Good Course. Thank you.
I love WebCE Courses! I do think a more animated/human voice option for the Read-it-to-me audio could be beneficial. It can sound very robotic.
I like the length of the sections It helps that it takes time to read throught it
I enjoyed the funny answer choices. They made me laugh and made me comfortable taking the test.
Great job in putting together these courses.
The question concerning the Henway is very clever, however, before one determine coverage, an adjuster would need to know what the item in question is as it relates to the policy. It seems unwise to have the obscure joke as an answer choice.
I'VE PURCHASED YOUR PRODUCTS FOR A NUMBER OF YEARS AND EXPECT TO DO SO IN THE FUTURE. I HAVE NO COMPLAINTS OR IMPROVEMENT SUGESTIONS.
Very good course. Easy to understand
This course is geared for Auto insurance adjusters. Very little For a Public Adjuster
There were a lot of huge paragraphs of information, which were rather challenging to focus on and absorb the information.
keep up the good work.thanks bp
It is interesting that this course is for Pubic Adjusters, and good. It really should be for insurance adjusters as they are not required nor do they get this type of training from the insurer. The insurers adjusters should also be required to take the same courses as obviously they are very lacks in their education for their adjuster. This should be mandated as insurer adjuster training.
had to do for CE. I knew most of the course as a result of my career.
Your website is easy to navigate
I found some of the information not accurate. For example in MN PIP isn't an elected coverage.
Always use you
Great and easy to understand
Enjoyed the material. Informative and easy to navigate through.
very good
very clear and easy to follow
It was very easy to understand and used common language
This was a valuable class! What do you recommend next.
it's way to simple
Read it to me was very helpful.
only unlikely to order products due to my employer provides all material
The audio helped greatly in understanding the material.
I like the humor, the wit and the cleverness of it all.
Excellent material that is "true to life" and 'reflective' of the real world of claims. Also enjoyed the quiet humor in some of the test/exam questions.
"Which" is used in statements when the correct word is "that." It's distracting!
The course overall was Great! Thank you.
All good
My Go-To for CEs!!
the needed materiel available with each test question was perfect
sometimes it's hard to hear the audio
the course helpers were very appreciated.
The gentleman who customized the CE packet for me was super professional and super nice. I'm sorry I didn't write down his name. Thank you!
The course was to the point and was easy to read and good straight forward questions that were relevant to the subject.
Course was good information and was specific to the point of the subject being discussed.
Excellent - thank you!
The final exam covered topics that were not in the course material.
In 3.5, Melvin Green/Mr. Green changes to Ms. Green... if this typo is corrected, this may be less confusing to future learners.
audio was, at times, hard to hear. I had my headset volume @ 100%, my system volume at 100%, and the class volume at 100%. still hard to hear
I appreciate that I can go at my own pace.
easy to use - some answers are amuzing
More visuals would be helpful
It was great
this course was a fresh reminder and steps to follow while adjusting claims
it was quicker to go through the course than the time required
The course was very educational and well developed.
Course is too long!
I love this CEU website! Great information and easy to use
Web based training is annoying at best. I would prefer just to be given a book.
I'm not a fan of web based training. The read it to me audio is especially annoying. Just give me a book.
I liked how easy it was to save and exit when needed. When going back into the course it was very east to pick up where you had left off.
It would have been more logical for the 15 points to have begun with 1 instead of with 15, counting down to 1. I understand why the author began at 15, but for anyone new or fairly new to claim handling, it would have made more sense to begin at 1.
I like the ability to print a pdf of the material; this helps to reduce the time I have to spend looking at a screen.
Web based training is the worst.
Clearly presented information - thanks.
Appreciate my company investing in my continued education, and I feel I learned a few new key components of claim handling.
Very well organized and sections into which it was divided were logical and consistent throughout.
no further comment
Courses were easy to maneuver.
well-presented class
Great courses, easy to understand, very informative.
GREAT COURSE CONTENT
Good experience
Good course !
The course was educational.
i finished the course when not in the hospital
everything was great
No Comment
Good content and set up.
Add more visuals
See you in 2 years! Thanks for the best content and ease of doing business! I really appreciate you taking the stress out of continuing education. I actually enjoy the content! All the best to all of you!
Web CE is my go -to for all my CE needs. I appreciate the content and ease of doing overall business with WebCE. Cheers!
The only thing I disliked about this course was the tone of the recorded voice. It was so dry with absolutely no inflection. I found this so ineffective that I chose to read the material without it. My suggestion for improvement is to use a more human sounding voice-less robotic. Thank you so much.
Excellent course, well written and covered essential information. Practice exams matched final exam very well.
found some review questions somewhat ambiguous.
Excellent course. Presented the essential information in a direct manner. Exam matched content/course preparation.
Thank you. It was great using your services for my CE. See you in 2 years.
Easy to understand, and well laid out. Would use Web CE again.
Thank you,
Straight forward
excellant
Always use Web CE for my adjuster and producer license
Did not cover Life, Health, and Disability claims.
Although the examples used funny names and it was very entertaining, sometimes it was difficult to keep all the players straight. It would be easier to comprehend if you used plain names like Jimmy, Mary, Bob, Tom, and businesses like "the hardware store" or "the dress shop". I do enjoy the read along text approach. It makes all the information easier to comprehend when you hear and read it.
Test should count after each section is read. This is too much information to remember. This is 7 hours a reading
I think some of the practice questions could be worded differently or better.
Quizzes should be at the end of each chapter like the courses.
You guys haven't failed me yet. Thanks for the continued service.
Nothing yhanks
Sometimes I'd click the timer box and it would not properly demonstrate the time that has elapsed.
The manner in which the chapters were arranged and limited to the specific subject was extremely helpful to my comprehension of the material. This reduced lengthy chapters, which can be tiring and a source of distraction. I appreciated if the chapter had only five sentences related to the subject matter, it made of an easy read and a "get to the point" fashion of teaching and better absorbed by my brain.
practice questions did not prepare for actual questions on the exam.
great content that was effectively organized and presented. The examples were entertaining and thought-provoking.
WebCE is very boring. It is simply words on a page with little to no visual examples. I really miss the days of in person CE classes as they sparked good discussions and were a lot more interactive than spending 5 hours reading and listening to audio prompts.
the examples are entertaining and helpful in simplifying more complex concepts.
more actual cases during the storms in Louisiana, Texas, MS and across the US. THANK YOU
Excellent product,
Excellent product! Highly recommend it
Test was too long.
all good no issues with this online class.
I miss model law vs model regulation questions each time and I swear you have it backwards from the study guide.
Cheeky jokes made me giggle
The flow of the reading material made it easy to understand all concepts. Thank you.
Informative and easy to understand
materials and quiz questions too similar to other courses
Good Class.
to many auto claims questions and not enough building damage questions
I did note a lack of grammar in some of the questions.
Web CE is great and covers every educational need I have. I can't think of any improvements. Thank you so much!
Good teaching site.
The audio was too slow.
Course was very basic but otherwise fine.
creator of course seems out of touch with present day adjusting.
Did not like the audio, too slow.
This course focuses on auto insurance and has 0 value to someone that does homeowner's insurance.
The 10 hr course and 55 exam questions should be be broken down into smaller sections
The names used in the examples are distracting while trying to take the sample and final tests. In a lot of the questions, names aren't even necessary and just muddy up the question with alliterative words.
This course was very confusing and had a lot of questions that were not on reading material.
Great Course - Thanks
I thought the course was very well laid out and informative.
Some of the subject matters were very lengthy (wordy) and would have liked to see interactive videos or have this in a ppt format rather than all of the reading......
Test should be broken down per section instead of final exam it because hard to complete or remember after so much information has been provided.
Some of the questions were a bit deceptive. For example, the NAIC Model ACT is always referred to as such- including in this course, but when the question is asked, it asks whether it is the "model law" or "model regulation."
I think it would be nice to have different voices for the read it to me audio so it is not so monotonous.
No issues with the course
LOVE WEB CE
There were several typos in two sections of the course content. I do not recall which two.
Very easy to do and finish on my own time.
on point
informative.
See you next time!
The test was long
nicely done
Loved the course.
well done.
Exciting experience
Due consideration should be placed upon removing this portion of the training: "Virtually all religions teach codes of ethics that emphasize honesty, respect for others and their rights, and selflessness. Therefore, in both business and personal situations, people who are perceived as highly religious are likely regarded as ethical since their religion gives them guides to “good” personal conduct. These guidelines usually can be broadened to apply quite well to business activity." This statement is not only patently false, but offensive to those that don't practice organized religion.
great and easy.
easy and efficient program for adjusters, greatly appreciated!
Great presentation.
I love WebCE
Awesome course ! Well defined and easy to use !
very satisfied
Once again the course material was concise and easy to understand and learn .
Some of the questions were very long. I've held my license for 20+ years and as an experienced adjuster some of these questions were worded in a way to almost trick you. Almost as if you had so much verbiage, I had to figure out who you were talking about.
There were several grammatical, spelling, and other errors in the text that made understanding difficult.
The read to me option is great, just with the voice had a bit more flection in it, no so mono tone.
There were a couple times I had the same questions back to back to back on the same test. I had one question.
This was my first CE course through you, and it was very easy to navigate. Thank you.
The course material was very good. However, there were many words, not insurance terms, used that I needed to look up for their meaning to understand the context. The author has a wide variety in vocabulary, however, those reading this might not have the same vocabulary and might not understand what is being said nor wish to look up the meanings of the words used as I did.
Easy to follow, educational content.
Well Done!
no thanks!
The test content uses pop culture references that are very dated. There are some practices noted in the training that are very dated as well.
Very explanatory and easy to comprehend.
Good Course...
Thank you for making a dreaded task easy and efficient.
Thanks very much. Your employees were most helpful and friendly when I called with questions.
It is so helpful to be able to go at my own pace and be able to take the test any time of day!
Although a banner populated saying I didn't answer questions I read quickly and still hit enter, the system should not allow a person to advance until they've at least attempted to answer the question, in other words create a fail safe so the person at least has to attempt at answering. How I skipped over 2 questions is beyond me and the only 2 I missed because I didn't answer them.
No recommendations at this time.
Love the format and being able to look back to read and understand the content. Thank you
The information presented was clear and informative.
All good - no issues with taking this class/course.
I like that you can review what questions that you get wrong. Not all tests show this and you can only wonder what was wrong and why.
Exams are better completed after each chapter.
Good program
Would be better if this course could be morphed into a CLEQ one.
Course was very helpful and especially if a person that is entering the claim field.
some extremely vague questions occurred in the early chapters/exams
It was a user friendly experience.
Test questions were worded poorly and sometimes had to be re-read multiple times.
Excellent. Thank you
I completed the exam, selected to grade it. It signed me out. Logged back in, went through to grade exam again and deleted 1 answer and graded the exam, so I got that one wrong. That is my only issue.
Chapter quizzes/knowledge checks were beneficial
I appreciate WebCE submits the completions and the course information on my behalf. I also receive notification from WebCE date information is sent. All of the course content was informative and easy to understand. I will definitely use WebCE again and refer friends.
Too much reading on topics that do not apply to my claim's adjusting role. For example homeowners and property claims.
I like the read to me feature.
On Chapter 6 practice question #3, I chose the incorrect answer, as answer A states: Did the insured's damages result directly from the policyholder's actions? I believe "insured's" should be replaced with "claimant's" damages, as the question relates to a 3P liability claim, not a 1P insured claim.
I like that the material is printable so I can study it offline.
Several questions were poorly worded and confusing.
None. Everything was fine.
i enjoyed the course content and videos went hand in hand. I love how you can stop and start and pick up where you left off. I appreciate my courses are sent directly to the Licensing Division. I also received notification when it was being and expected time for course to be updated. Great experience so far.
I would say only about 20% of the questions on the test had anything at all to do with ethics. The rest were all about the claims process, which again, has nothing to do with ethics.
i like the up to date examples that are relevant to the learning
Thank you for the detailed relevant course
A more personable read-it-to-me audio. Also add some videos to make the course more interactive as opposed to just seeing words on a screen. Videos help deliver the message in a more memorable way.
Voice used is very monotonic.
Some of your wording is out of place. Example: 'would the claims adjuster most likely' you have "the would claims adjuster most likely". That's just an example but there are several errors like that throughout the study.
thank you!!!
more practice questions would be helpful.
some words were misspelled making it hard to understand the readings.
Thank you for the wonderful content and learning! I will definitely use WebCE again!
I absolutely loved the test questions like Jerry's Ford and Abraham's Lincoln. It keeps the mood light and feels a little less like a stressful test.
Good course, very helpful...
course was fine but as a public adjuster there were several areas that I will never use. i have been liscensed since 1979.
i did take issue with several of the questions and answer thsat was provided
The process was simple.
Excellant
The audio is super boring. Need an actual narrator vs. a recording. Reading is very time consuming.
It was simple to complete.
Very easy to maneuver and take breaks. Best to do on the weekend. Informative
Easy to follow. Well put together and informative
Good company. I always recommend.
no additional comments
Excellent! Thank you!
At a loss for words, great experience all around
All Good
very good thought provoking material
This course was some what harder to find answers in text.
Really good anecdotes.
The audio was not good.
great tutorial and loved the practice questions
everything was clearly articulated.
Over the Years WEBCE is my preferred site for Continuing Education Thank you
Very Helpful Study Materials helped me to get a near perfect score of 97! Thank you!!!
Clear content, easy to read through.
I had to turn off the audio. the narrator reads slower than I do. Otherwise, ok
Great CE courses!
Very good information. Easy to navigate through site.
Great course..!
I also like the pdf version of this class that was supplied.
wasting time
straight up awful set up
No additional information
I thought there could have been a little more emphasis as "determining their is a policy in force" as a preliminary step in claims handling. It was noted round about. But the steps incepting a claim investigation could have been a little more steadfast in presentation. You probably cover it better in another course is my guess. All good overall.. I also like the way you teach broadly, but then tend to focus more on what is actually relevant in the real world for testing purposes.
The information is too broad and not straight to the point. The summary doesnt offer any additional insight or information that corresponds to the exam
Robotic voice is annoying
It was good
LOVE WEBCE!!!
I only use webce for my continuing education credits.
Returning customer....still very satisfied
Returning customer...still very satisfied
The "read to me" audio voice is extremely monotone which can make it difficult to keep listening.
Great process
best course so far
Academic, interactive and educational.
Academic. Informative, interactive. No improvements needed.
Some of the material was dated.
Value how this course is put together & perspective or professional excellence.
Being in a position with responsibilities involving new adjuster training, the organized format of the BASICS is a grounding review for covering essentials in a progressive and logical format. I am reminded to introduce knowledge bases before progressing to more complex issues. I would recommend this course to any adjuster new to claims role or moving forward in a career path to greater responsibility.
Fantastic!
Some of the exam questions are intentionally attempting to trick the exam taker and can be interpreted multiple was.
I honestly was surprised how easy the test questions were. Obviously Colby the cheesehead isn't benefiting at work from learning the local beer halls but I certainly hope he does.
Well done
Thank you !
Very readable and relatable. More interesting presentation than most on line courses.
I love your courses. Keep up the good work in providing these to us. Your prices are very reasonable too. Open book works great for me. I don't retain things like I used to so being able to refer back is great!! Thank you sooo much.
Great service
You are one of two approved vendors from our company.
Phenomenal
The PDF of the course transcript was helpful for me, as I learn best by reading.
Great course.
Well written an easy to understand.
Easy to understand and very helpful information. Thank you.
My years doing insurance- I have only used Web Ce...always very happy with the material.
great content. like to reAD ON MY OWN. HATE THE VIDEO CLASSES.
It was hard but i did it! Good voice which is easy to understand
Excellent material easy to understand.
Big test! Appreciated the practice questions before the final.
The course is well structured.
It has been a few years since using WebCE, but I found it very easy to use and will definitely sign up for more courses when needed.
good work as always
Great course construction.
I enjoyed having the ability to stop, save and pick up where I had left off.
I like that the content was written in an easy-to-understand language.
The test had great value because it was convenient and allowed me to stop and start.
very easy for an inexperienced adjuster
I was caught off guard of 50 question test. Many long videos/pages as well
The quicker the better.. Sometimes you just need the facts..
Corse content was relevant and up to date with the current industry
WebCE is our agency's GO TO CE provider! Thank you!
Showing an outline of the course while going through the course would be helpful to gauge your time management.
It took a minute of trying to click on topics before I learned I wasn't past the Introduction yet...
Would be more effective if presented in person
Great program for C.E.
very happy with the course & material
THANK YOU FOR PROVIDING THIS ON LINE COURSE. I COULD NOT FIND TIME DURING NORMAL BUSINESS HOURS FOR ZOOM OR TEAMS TYPE CLASS
Ease of use,
Well-constructed course.
none at this time
EXAM WAS KIND OF LONG , MAYBE SPLIT UP INTO 3 PARTS. THANKS
I have used this site for all y CE's and still very happy with them.
very happy with the courses
Vert good information that relates to my role.
some question were not in the reading content
Nothing additional
I loved the course it was great
Thank you for providing this course.
Thank you for offering this course.
Great courses
It was navigation friendly!
Clear and concise details examples of claims process.
no additional feedback
Good course. Thank-you for the topics. I especially liked the reserving topic.
The references in exam questions to TV shows like Seinfeld and Dukes of Hazard were some welcome comic relief to the coursework and exam process. Thanks.
Lengthy
Excellent course. Well written and practical. Thank you.
Some of the questions in the test were also on in the quizzes which makes perfect sense. However, I would recommend not posting the correct answers in the exact same spot in the test as they are on the quizzes.
This one was too wordy. It over-explained each topic and repeated itself.
Shorten
I always do learn something while taking these courses. 0ver 15 years and I learn every time
I liked the information from this course. The material was very easy to read and understand.
Course was very well done.
Coarse is amazing.
The course materials and the content delivery method is amazing and very user friendly!
AWESOME!
I always learn a lot of things on WebCE that may not be easily accessible to me in real-life scenarios. Thank you so much! Regards,
Course was straight foward and easy to understand
The whole presentation is excellent.
Good Course
Well-constructed course
One question was not covered clearly in the reading material.
I really liked the easy to use and understand format!
Many of the questions on the exam were not clearly indicated on the learning material. Out of all the CE programs I have taken, I would say WebCe was the most challenging.
easy to use, good instructions and content
Great course and set up.
Very easy to use. Thanks!
Very well donee course!
Excellent overview of multiple lines of claims and how to investigate them broadly maintaining professional and ethical habits.
The speed controls on the read-aloud are WONDERFUL!
When on a page, to be able to jump the audio ahead, instead of listening to the entire page again. Some pages are VERY Long. In some situations, I went back to prev page, then when I went back to page I was on, had to listen to the entire page again.
Test is too long
Grammar issues and questions without supporting information were on test.
The course is fine as is.
This test is entirely too long, there are quizzes after each chapter, which do help to prep you for the test. But, I do not understand why the quizzes aren't enough. There were 50 questions on this test and now there are 50 more that we have to take. I understand that learning these things is necessary but the test are very long.
The course is clear & concise.
Everything is okay
Great First Experience - But Finding What I was looking for Needs Improvement
I always love & use WebCE! Thank you!
I appreciated the real life scenario questions
I also loved the wording of the questions in the final test. I appreciate the humor of the names of cars & insurance companies. Kept me interested!
easy and great as always, thanks,
good class as usual
Very good course, as usual
it would be better to have the courses that are this many hours long to be broken up into segments that can be completed.
Very educational course.
would like more visuals
I love your CE options!!! Thank you!
In places the content seemed verbose and repetitive, but overall it was very good.
Informative and useful to my interactions with clients, carriers and consultants.
VERY HELPFUL
Thank you! Glad that's done and 10 days to spare on my CE credits to keep my license. The best part of Web CE is that you can do the courses any time you have free time. Denise
Always a great experience
Course material was clear, concise, informative, interactive. I definitely enjoyed the audio. Thanks everyone!
Did not like 50 questions. 50 questions at the end of a 6 hr session was too much. I'm just saying.
Simply reading through printed materials a bit dry. Perhaps providing some material/presentation in a different format would make more interesting/engaging.
It was actually helpful and fun.
Good material just a bit to long
the test helped me to retain pertinent information
Questions should be adjusted to specific positions and what they actually work not just what a general adjuster needs. Unless i decide to work in injury i will never use that information. Instead additional information towards my actual claim handling could have been added in or even expanded on in more detail.
its very hard test. State exam is easier than this.
no suggestions
Lots of overlap/repetition between this content and the the other courses I've recently taken, even though all of these courses are part of the same "package" suggested by WebCE.
Too long
This training was put on me last minute and I was expected to complete 24 hours of these claims classes in 1 days when it should've been spread out, I wish I was able to open book these exams because I learn better that way. Do better.
I called in and the gentleman that helped me was very helpful and found what i needed.
passed. material was great. challenging but detailed.
Good course, thanks
I enjoy your lessons and always learn new information. It's easy to access and understand!
I use WebCE for all my CE classes.
Great, user friendly content, & website. Thank- You!!
Good raining and good product.
No comments
Offering a series of shorter courses was definitely the right move. Short courses with short tests are far better than one long course with huge test.
At this time I don't see where any improvements are needed.
Good quality training.
I have no additional recommendations at this time.
Good product
All good, thx.
The only thing it just takes me so long read everythng. I just wished it was shorter.
WebCE is the best!
great way to gain knowledge and CE credits
excellent course I loved it great material
I enjoy the read it to me audio so I can read it and hear it at the same time.
Overall this was a good course. There was some redundant info but I suppose this is necessary when instructing. Thanks for helping me get my CE credits done today! Denise
The website and courses were easy to manuever
I learned a lot from this course.
In review of some of the multiple answers to some of the questions there appeared to be some ambigious answers in my opinion, to certain questions
Thank you I really achieved my credits. The test is very easy to answer.
course was excellent
My only gripe is that the course is too long
The course was very informational.
EJEMPLOS
The illustrative anecdotes were very helpful and well done
great course!!
Pictures or cartoons would aid in visual appeal to the course
Really enjoyed the content was on point, concise & not too lengthy. Appreciated that I had the option to read at my own pace vs forcing end user to use the "read it to me" method, which is much slower than I tend to read.
The coursed are very informative
too many sections and quizzes
Very nice pace, which allows you to focus on the material. Thank you!
course was not interactive
Overall the content is detailed and comprehensive.
Great job, thank you.
I liked the format and the option if Read-It-To-Me Option.
Excellent course. The material was well presented
Great job, thank you!
The case studies were very interesting and made the learning experience enjoyable.
Easy to use and operate.
I would suggest shortening the test instead of asking questions that are silly or nonsensical.
make it more clear on in-class ce approval vs any ce credit class
As always the best experience I could expect
Very well-written course and thorough
It looks like the funny writer did the questions for this quiz too, shout-out to them. While I don't work in claims, I feel like I can use this information in coaching the customer service reps I assist in explaining the claims process, and why we can't say over the phone if a "what if" loss would be covered.
This one was very tedious
I was impressed with the correct use of Smith's, Smiths' and Smiths in one of the set-ups. The "rapport card" was funny, as was the ventriloquist reference!
Should integrate with licensing so that customer don't accidentally buy classes they have already taken so they don't miss credits.
I have used WebCE for years and recommend it to others.
Some of the questions are ambiguous. Testing my understanding of the content is good, but give me straight questions with straight right or wrong options.
Continue to provide clear and concise instructions as you well done in the past.
Great course, I like that your company offers a package that is diverse, yet still meets all of the requirements for license renewal/continuing education
Course a bit lenghtly
this course was so user friendly and easy to complete. thank you
I liked the case study approach
Indirection, Word-Play and inconsistent term usage is a tired component of content creation. This out-dated, lazy and offensive technique greatly hinders those with functioning learning disabilities. You have the best platform for CE, stop being complacent and using IRMI materials and progress into your own content. Others generate quality content, like Disrupt Data Development in Dallas, TX. They have an entire catalog I've been using for my SCLA; maybe give them a ring.
informative
A lot of questions.
information
Very informative and not gone over at a pace that could be followed not rushed
Very well done and thank you.
Thank you and well done
The course was great and well presented. Thank You! Nancy Cahill
Everything was presented in a manner that was clear and understandable.
Good examples!
Chapter test are very helpful for me. :-)
WOW THAT WAS A LOT !!! BUT THANK YOU - SEE YOU IN TWO YEARS !!!!!!
This course could be shortened.
I have used WebCE for several years when it comes to CE credits. The material, ease of use and educational aspect is important to me as an adjuster and challenges me to continue to learn laws, procedures that affect my position as a Commercial Claims adjuster.
Very nice presentation of the learning materials and feedback on each quiz.
Being a workers' compensation adjuster, I find many CLE courses are not very specific to my job, but are generally helpful.
I enjoyed the humor injected into the exams
My only complaint is that some questions seem like they could have some of the same answers. It seems like it's trying to trip people up.
I loved some of the possible answers in the test questions. Gave me a laugh which helps make test taking a bit lighter.
10 course is too long and the test should be broken into 2 segments
dont change it up too much!
I am a licensed staff person who works for an agent. I take most of the customer service calls and took this class because I thought it would help me with clients who call with questions about their claim. There was some new info in the course for me about the process a claim goes through to get resolved, Otherwise, I thought the content was very basic. The content is aimed at claims people not sales producers at an agency who are helping irate customers with their claims.
Very user friendly.
Excellent!!
The audio portion of this actually slowed me down, so I muted it
Audio is great helpqw2
User Friendly
Generally good although there a number of grammatical errors in the curriculum and a few ambiguous quiz questions.
A good refresher course
Was excellent!!!!!!!
Materials and questions were realistic and relevant. I was able to learn depth to the realities adjusters encounter. The scenarios included particulars of importance between the relationship of the position as an adjuster and the customer.
Excellent course and very relevant to my day to day job responsibilities.
Another excellent course, easy to use and very clear. Also no technical issues of any kind.
I can't think of anything.
In discussion of the customer fall claim the review of the damages indicated 8 weeks of treatment before the doctor's release to return to work, but the lost wages calculation was for only 6 weeks. There are some grammatical error in the final exam questions.
Excellent and easy to understand, I love the test between. Thank you!
taking exams stresses me out, would like to see some coursed that does not require exams
Thank you, Your CE website is top of the line.
easy to verify info in the aid search feature
Thank you, great website.
Please, have an actual human read the content instead of the computer-generated voice that is extremely boring and annoying.
I LIKE THE QUESTIONS NOT BEING TRICKY. I ALSO LIKE THERE WAS NOT THAT MANY QUESTIONS.
In Chapter 3, Question 5, the Answer is “C,” but this is incorrect because there was no indication in the scenario that Bill identified himself. Therefore, there is no correct answer and the closest answer would be “D.”
Chapter 2, Question 4, is poorly worded and the choices A-D incorrect. The question is asking when a final payment can be placed on a check. The correct answer in the book is “C” which states: “The check is for the amount shown in the policy as the limit of insurance.” This may be or may not be true. Often, final payment is may below the policy limits. Although I selected “B” as the best answer since that occurs more often than “C,” I believe the choices are poor and a better selection should have been made. This tells me that the writer is quite inexperienced in claims adjusting. Chapter 4, Question 5, Answer B is clearly wrong. The best answer is “D.” The question concerns contacting the claimant on first notice. “B” indicates that the claimant take photos of the intersection. This is not common unless the adjuster is way out of the community. The job of the adjuster is to conduct the investigation. The insured or claimant does not conduct an investigation. If the claimant was injured while taking photos, he/she could get a lawyer to sue the adjuster/insurer as an agent of the company. “D” is the best answer. Chapter 5, Question 3, poses a scenario that is partially incorrect. In the question the adjuster will be “making sure that she understands the medical terms, diagnosis, and treatment plan.” Again, this could not have been written by an experienced claims adjuster. It is up to the provider to ensure the patient is aware of the medical terms, diagnosis and treatment plan. Adjusters do not and should not be doing that. Perhaps the question could have been phrased differently by indicating it is a Workers’ Comp claim where the adjuster may be more involved with the injured party. Unless otherwise stated, I interpret all questions as non-WC claims. Chapter 8, Question 1, Answer “A” is clearly wrong. The correct answer is “C.” The question asks about verifying replacement cost. Answer “A” indicates evaluating the facts and information. Answer “C” discusses “Establishing a documented value for claims resolution. This is the correct answer to the question being posed. In Question “22” of the test, I found significant grammatical errors. “Felicity recently handled two separate dog-bite claims in which a teen-aged boy from a neighboring household was injured. Investigation in both cases revealed that the boys had been taunting the dogs, which finally responded, and she successfully denied both claims. She just been assigned another dog-bite claim involving an injured teenager. She assumes it will have a similar outcome. Which reaction by Felicity would be most appropriate?” “which finally responded,” seems to be an incomplete phrase having nothing to do with the predicate. “She just been assigned” is poor grammar. Should be “She had just been assigned”
Excellent course!
The one question on the test maked as incirrect was not clear and appeared to be be deceptive
Keep up the great work.
Overly long text and questions.
Content and questions overly long, plus several typographical issues.
The course is very thorough and the materials relevant.
Content and questions overly long.
The Reading was very long .
I learn better when it is read to me, Thank you
WebCE is always reliable and pertinent! thank you
WEB CE courses are the best..... Love the courses and the ability to work in them.... Most helpful.... Thank you!
I like that there were stories of actual fraud cases, made it more engaging.
Great, thank you!
Very informative and easy to guide.
These questions are very inconsistent with the fact of CE.
Great, easy, thanks much
Two of the questions that were asked appeared to have two correct answers.
There were some grammatical spelling errors, but I cant cut and paste to show.
Excellent course guide material. Easy to read, comprehend and follow. 4 out 4 STARS
Robot voice over is the worst.
good information
It would be beneficial to include more content/questions specific to "Public Adjusting" vs. auto insurance. Some available responses could be interpreted as an accurate answer.
Good course material and relevant to the topic. Well laid out!
LIKED THAT THERE WERE APPLICABLE SPECIFIC AND STATE RELATED INSURANCE REFERENCES
Any chance of a real voice instead of the AI? It's terrible.
The scenarios were helpful in connecting the material to the work of a claims adjuster. The course would benefit from more engaging material including videos.
easy to understand
Reader can read slightly faster and with more enthusiasm
Great tutorials for a satisfying learning experience in the course study for my Continuing Education Course Credits.
Typo in chapter 5 summary
Very dry and boring delivery of a lot of written material, some of which was overly detailed for a general course like this
Very professionally completed in audio, video, and verbally read formats. Great tutorial examples! Highly recommend to other CE Candidates! Thanks so much!
The course content presented in a "story based on fact" format was in fact enjoyable. I retained a great deal of information and the read was interesting.
One of my favorite and most enlightening CE modules. The lesson that we can break bad news in a prompt, empathic manner can often be forgotten in our business, and this course clearly and effectively conveys that lesson.
The scenarios were good examples of what will happen in the field.
A little heavy on the use of clichés, but a very good introduction for new employees.
Good service, thank you.
I PREFER THIS FORMAT TO GOINING TO CE CLASSES
I thought the biggest issue wit this course is that is was boring. It was hard to stay focused and too wordy. Some of the material is quite good. Perhaps more video interaction to show concepts would make it more interesting.
Better audio would be helpful in facilitating concentration on the course material
Good content! Check the bullet points under Voicemail and Answering Machines - one was split up.
As you were able to re-arrange the courses originally chosen to other courses, I am satisfied.
please make sure info covered is on the exam and what is not covered is not on the exam Thank You
Great job. Keep up the great work!
The process was efficient and practical.
webce is my 'go to' source for ce requirements every time.
Very affordable
I liked the way you were able to adjust the reading speed.
clear, efficient way to learn and refresh knowledge
Much better than noble ce
This course was super easy, but then again I have been in the business for about 9 years....
Good Lesson
Overall great! Retaining all the information in anticipation of the final exam was taxing for this individual, however it flowed nicely with the course. Thank you!
informative, concise ,
The only comment I would have is that I felt this course was kind of repetitive in some of the chapters.
Application of deductibles should be covered in the material using input from subject matter experts.
This is one of the better online programs I have come across. Keep it the good work.
Great course; will be retiring in the next couple of years so probably won't need CA CE again but will need AL next year. 47 Years in the industry glad I passed this 98% as I would question my career at this point if I didn't get a good score. Thank you for making the process easy.
Loved the interactives
Could be more engaging or interactive. The voice recording almost put me to sleep
None at this time.
I was looking for a Claims Evaluation with more focus on Workers' Compensation. More information in description may have helped me in choosing another course.
The course would benefit from more interaction. The audio is distracting.
Some of the questions were confusing to me - like the difference between defining and diagnosing an issue.
always educational
I had question 45 correct the first time.. You should correct the typo between roger and rodger. I changed my answer to no coverage because it looked like a trick question that roger and rodger were not the same person.
no comment
Very good experience!
Check your questions on the exam. I had 3 or 4 that had typos in the question.
Thank you for having the look up option as it saved me a lot of time looking up answers I did not feel 100% sure of.
Please check the spelling. There are errors throughout the presentation.
Am a very satisfied customer!
The format and content of the courses makes it easy to learn the concepts and retain the information. Very nicely done!,
There were too many typos, missing words, and gramatical errors in the materials, questions, and answers to count. Someone needs to do some proof-reading here.
It was very educational.
learn a lot.
Very assessable
Very knowledgeable.
Don't Change anything
it was easy to read the information.
To the point and no trickery. No Further- Thank you.
This one was waaaay too long.
Great overall experience.
It would be great if the audio speed could be set once for the entire class.
Some of the exam questions and answers were quite humorous which made it somewhat fun
Waiting the clock out is torture! Sorry. I could have done mine in far less time while reading each section and answering accordingly.
the clarity and concise nature of the material.
Course time allotment longer than necessary. Should be able to take exams wo having to wait for clock to run out.... Just my pov.
Time allotted to read/complete needs to allow applicant the ability to finish the course earlier. Waiting out the clock was most aggrevating. Just my two cents. Thanks.
Just wow. so helpful.
The time listed as having to complete seems longer than necessary. I understand the credit hours, however, some of the required time in the section was longer than necessary. On a case by case basis I can see where some many need more time and others less, however it feels wasteful to have to wait a clock out so you can proceed with the next section/tests. Just my thoughts. Thanks.
very poor tests for an insurance adjuster's license ugh
I had an issue with the monitor log in that proved to be very frustrating.
I appreciate the ability to review those questions I may have gotten wrong.
I have been using your services for more than 6 years now. I have always been pleased. I strive to stay on top of my professional education and appreciate the manners in which you allow me to do so.
Informative
At one point the speed for which a section was read, appeared to be faster than it normally was. 101 Claims
The only problem I can think of, is he talks a little too fast and all of his words run together, no punctuation.
as usual...really liked your courses...very efficient and understandable.... see you in two years....
AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The questions are difficult to follow in the way they are written and the use of some very unusual names distracts from the question being asked.
very good work
Thank you for the clear instructions and information
Many items in this model were previously covered
I laughed at the question about claimant Elvis "when Elvis left the building". Many other questions were also funny when it came to choosing an answer. Thanx!
Really hate the ROBO-Voice...I understand it keeps the item cheaper than paying for an actor but what a nuisance. Also, no carrier I have ever worked for allows the property adjuster to determine CAUSATION - this can get someone in trouble - we are NOT engineers just like we are not lawyers...except I am one...lol...thanks for asking
Please do a grammar and spelling check, and avoid subjective questions on exams.
There should be courses specifically for workers' compensation. All of the courses taken had only a few questions.
very user friendly and the smooth reporting to the State for license renewal.
VERY CLEAR AND EASY TO UNDERSTAND
I love the option to turn off the audio and read at my own pace.
Your employee WILBERT, was extremely knowledgeable, professional, and helpful with me. He helped me determine what was needed and how to accomplish it. He is an extraordinary resource !
Some of the vocabulary can be simplified or dumbed-down so that learners can focus on grasping the content and not have to fumble for definitions (example words: aldroit, promulgating).
I like the search feature on the course helper. I enjoyed the humor the authors used in formulating the questions.
For property adjuster testing I'd suggest more property damage claim scenarios.
Some of the questions were vague and unclear as to the correct answer but overall good
It could be less dry. The material is not very engaging, or exciting to use.
I really enjoyed this course and will look for additional courses that will add to my understanding of laws / regulations as they relate to claims adjustment.
I was a bit surprised with all the references to Christianity and God in the beginning of the course. Do those who do not believe in God (or at least the Christian God) not have ethics?
legal jargon was a little confusing, otherwise, very informative
I enjoyed it and found that it added to my experience level.
The questions were very poorly written.
superawesome
Very easy to comprehend and the test questions were relevant and easy to understand with no trick questions. It was based on the information presented during the course.
the claim scenerios were very helpful.
the read-it-to-me audio is really rather terrible. Hearing 13,000 read as one three comma zero zero zero was annoying.
The person who narrated the course just kept talking as the next point started, making it seem like it was all run together. Stop and take a breath for you and me.
The quizzes were difficult to follow because there were too many scenarios to remember. For myself, I would have been able to better organize the learning material if each section had 1 scenario to review at a time.
it is riddled with spelling and grammar errors that make some questions difficult to understand.
VERY GOOD
Audio is very important.
This particular subject was very straight forward and helpful. This course to me has real value.
There were too many names used in the course. The course would be more clear if only a couple of adjuster’s names were used.
Good course which easily explained different matters, relevant laws, and recommendations to properly adjust claims.
It would be nice to know the correct answers in the check your knowledge section sin the middle of the course when 1 is answered incorrect
Very user friendly. Clear and concise instructions.
Thank you for helping me on this journey. One more to go.
I found this course to be very enjoyable.
YOU HAVE A GOOD PROGRAM.
Trainings are long.
keep up the good job!!!!
Great course as always.
Great course. I will be back next year.
The automated voice is not very conducive to learning. Please exchange with a pleasant human voice for better concentration
Courses and professionalism of the WEBCE is EXCEPTIONAL.
These courses make obtaining the educational credits easy. The task was not so daunting. Thank you!
I enjoyed the review of handling liability claims. I do only property claims and it was good to review liability claim handling.
I like the quizzes after each section and the details for the right/wrong answers so i can better learn.
Perfect-Thanks
Good Knowledge Information for Insurance Agent point of view class on Adjusters and their Ethics
The content was relevant and the read-it-to-me audio really helped me - thanks!
In beginning the course I did have some difficulty locating my NPN.
I had to re read questions many times to get a full understanding of the question as grammar was------was----it sort of seamed like someone from another country translated to English from a different language and didn't quire get it proper. If you ran these questions thru a grammar check you would get many corrections.
The ONLY bad thing about this course was logging on to your website...I forgot my password and had to do those silly 'i am not a robot' tests for 5 minutes...there has to be an easier way to reset a password. Course was easy to understand. Thanks
super awesome
After years of using WebCE it appears that I am running out of content to select and avoid duplication of courses taken. I would like to see more course options related to adjusting/commercial adjusting.
Typo in Question 11 for the final exam: "Assuming an insured*sic (SHOULD BE INSURER) is legally responsible to pay damages to insured party as the result of an auto accident which of the following injuries most likely has the highest settlement value"
In section 2.5 it is stated that the policy limit on a property policy for watercraft is 1500 and the boat is valued at 5000 and that the most the insurance company would be required to pay is 5000. Might want to get that corrected
Excellent course and easy to follow and understand.
Very good course and easy to understand!
Pretty long course, better to break it in sections to not lose the reader for test taking.
Very thorough and informative.
thanks for adding a little humor like using "rapport card" in a question...thanks for keeping content interesting
Easy to use and will use this service again.
truly enjoy taking my CE courses with your company
The only thing I had a problem with is, in the read-it-to-me audio some heteronyms (words that are spelled the same but pronounced differently and mean different things) are pronounced incorrectly for context. (such as the word object, being pronounced OB-ject, instead of ob-JECT)
The test had odd questions that honestly had little to do with the content. It was a bad test overall.
I would like to know the answers to the questions I marked incorrectly The robotic reader (mis)pronunciation and misplaced emphasis is distracting The scenarios presented are extremely helpful tools, thank you
Provide video clips
All your content was very relevant to the final test.
Loved the reference to some great books!
I love the lookup option in the Course Helper!
many shady side comments and comparisons throughout the course. created for a biased, confusing, and borderline unprofessional environment throughout the course. The knowledge however was good.
Overall very good experience.
Audio interactive option is excellent option.
The robotic voice of the reader could be improved
I think it was great, there is nothing I can think of that I would change... I had a little trouble navigating and understanding which classes I needed for my particular license, I have my all lines but I am a work comp adjuster so I wasn't sure if I had to keep it to only work comp type classes but then I figured any of the claims ones were okay - when I put the filter to work comp the only one that came up was a subrogation class... just fyi :) Thanks though this was very helpful!
I was able to follow along and refer back to any information needing to be refreshed during exam.
Material was very easy to understand and questions on exam were very close to practice questions after each chapter which made the test easy
Also really lie that yo report to the State of Florida twice daily. Results are able to be confirmed quickly including compliance with the state.
Thank you very much for this learning experience.
Thank you -
The courses provided were very informative and clear, the tests included accurate questions referencing from the learning materials
Everything was very easy to follow.
The content should be checked for typo's and grammatical errors. One that I recall is question number 24; it should read an engineer who will serve.....it currently reads to will serve.
On Question 18 of claims 101 Adjuster is spelled wrong. Great course.
good info
One of the quiz questions does not have a correct answer. May 2nd to June 2nd is 31 days not 30. May has 31 days.
Great program for CE's.
Your questions are ambiguous in many cases, not applicable to the operating practices of many prominent insurance companies, and at times unprofessional.
Thank you for all your help with this process.
the search option on the test should be as easy to use as the CTRL F option , which allows you to cycle through the specific word you search , rather than scrolling through the document when i enter the word to the search bar provided by the test.
I had no prior experience with claims and this course was extremely helpful getting a good understanding of aspects of claim resolution.
it is my opinion that although most adjusters may hold an All-Lines license the majority only handle one line of claims. Therefore, if there is anyway possible to gear the course content toward a specific line based on the intake information it would be helpful.
Material was very informative and easy to understand.
Some questions and answers are written inaccurately. An example is a question asking for 2 items/thing but the answer is essential listed as a single time/action. Leaving errors in information processing.
using you for years. would not change for anyone else You are the best for me
Excellent course for beginner adjusters and tenured staff alike!
This is experience was an awesome one. Thank you for the help.
Most of the material was more for a new claims adjuster, not as relevant for somebody renewing their license. Much less time should have been spent on the material. I would have passed the exam without reading any of the material.
Excellent way to complete CE credits. Thank you for your hard work in making these courses available, affordable and very relevant.
i just think the classes should be directed more to Work comp for work comp !
This was my first time using your system and it was great. Information was clear and being able to review section was perfect.
practicing adjusting for over 40 years and your course taught me some issues that i did not know
Enjoyed the courses very much. Very interesting and I was able to actually learn a lot. Thank you!
sometimes the questions are extremely confusing!
test is too easy
I like to convenience and ease of using this program for my Ce hours.
Awesome tool to use and very clearly stated
smooth process - thank you
good content
lots of grammatical error
As an adjuster for over twenty five years the answers to some of the questions were not correct.
Many of the questions in the exam on insurance fraud do not support the mindset we as insurance professionals need to have. They are insensitive, unempathetic, and frankly, offensive. Please re-write these questions, you do not need to kill a dog to make a point about red flags, or joke about someone going to prison to ask how an insurance payout for a mortgage lender would work. Disappointing.
The instructor's voice was monotone.
I was happy with the content, it was clear and easy to understand. I didn't care for the "read to me" voice, it seemed unnatural and made it difficult to concentrate on the content. I would have liked to see more variety in the presentation, more diagrams, and graphics.
Outstanding and easy to use!
The case scenarios made this course more enjoyable and easier to learn
This section was so interesting. Depressing, but interesting. Only slightly annoying is the robotic mispronunciations and misplaced emphasis in the readings.
Thanks! Excellent
test questions are very poorly worded, but other than that this is a good course
Information provide was relevant and appropriate
I like the option to choose how many courses I wanted to take and within what time frame. I also appreciated the option to pause and come back to the material
Wouldn't dream using any other courses for my license renewal other than those provided by WEBCE!!
Please make playback speed (if selected) apply to all subsequent chapters. It's annoying to have to set the playback speed on every page.
Some of the pre-test questions and correct answers were arguable based on the information
This course repeated the same information over and over again. That is not necessary - makes the course longer than it should be. There are a lot of spelling and grammar mistakes that I noticed. The first practice test repeated itself from the first Ethics course that I took - exactly the same. This course needs to be reviewed and made better. I was not happy with this course. Some of the questions are ridiculous as well.
besides the audio perhaps adding some scenario based videos/ Other than that its a great course.
There were several typos in the earlier sections - specifically, they course material said "collaborate" multiple times when I believe they meant "corroborate".
I did like the interactive selections. The class is excellent, to break it up some a video can be helpful.
The course was excellent and served its objective. Just to break the course up a bit, a video mught be helpful.
Course was very information.
It was very boring content and hard to stay focused.
I have been using WebCE for many years because if it's are of use and mobility of the design of the CE programs
I have found that Web CE is an excellent tool to complete my CE requirements. Information is presented in easy to read and comprehend and keeps you engaged with relative examples.
Great format and easy to follow
Very happy with the flow of online content. I enjoyed this ce program.
Easy, accessible navigation to contents and information.
Great course. Thanks.
The exhibits are very helpful
Awesome Course
i appreciate the sense of humor while completing the learning process.
LOVED the little interactive video *check your understanding*
Had a difficult time trying to locate License number
The Courses were amazing. The Quiz' at the end of each segment was very necessary
It would have been helpful to define "sublimits" to property damage so as to be so informed for the utilization in regarding the structural building as well as personal property. And, for jury trial, the individual case method indicated six (6) lay people, which is permissible for a "petit trial" in a federal court. When considering a jury verdict, would not 6-12 lay people comprise a federal court's trial by jury? Just a thought for clarification, it certainly did not affect the outcome of understanding the issues of making an estimate for the individual case estimate reserve method.
awesome program
great product
Great learning environment
too long should be broken down in sorter sections
too long should be broken up in smaller sections
Good information
In my last survey, I asked that immediate info be provided confirming completion of the class and when we should expect to fwp w/DFS. However, I was not aware that WebCE provides this info after we click the "Finish" button. Therefore, I am retracting my previous comment regarding this matter. Thank you for an awesome site and resource.
Great course. Very informational! Thank-you!
I didn't like having to do the practice questions.
The program was user friendly and relevant. I liked that it saves my place allowing me to return to the program when I have a busy day.
Nothing comes to mind at this time
read it to me audio was the best
Need video & interactives
This section was very well written which made it easy to understand.
Good Course.
WebCE is awesome, easy to understand instructions and is open book. Thanks WebCE!
Good job webce!
I really appreciated the narrative examples and feel that these stories solidified my retention the information.
The read to me audio needs some work - it was very robotic and doesn't have a cadence with punctuation. In addition, there is a lot of repeated information (for example, the sentence "There are five (5) apples" would be verbally relayed as "there are five five apples" which I found redundant and distracting.
Great program
Please add more Professional liabilty and E&O courses
I really enjoyed the small bits of humor in the quiz questions...."Elvis has left the building"
great refresher
I was impressed by the structure of the course and the go at your own pace system. However, some of the questions were poorly worded. There were numerous examples where the "question" didn't actually ask anything or the question being asked was unclear. There were also examples of questions were the answers didn't seem to make sense, were all correct, or were somewhat subjective.
Prefer a Test after each Chapter versus one at the end.
keep up the good work!
During the course, the mini quiz questions were more difficult than was required for no reason. The questions at the end of the course were more meaningful and more accurately reflected my knowledge gained from the course.
The comprehensive subject matter was presented in a clear and concise manner.
The audio -person reading the the course has a very monotone voice that i found myself getting very drowsy.
i have ordered for Web/CE several times. It is the best CE site I have come across
This is a very informative, easy to folllow course!
The course material was easy to comprehend and well organized.
nice program
content delivery is outdated and some questions are not sensitive and we don't think, act, or talk like that anymore. Take some time and update accordingly
All of the modules fulfilled their purpose. You might enhance the program with a video or two.
I enjoyed the class. I'm currently debating whether to pursue a career as a claims adjuster, so far its been very helpful in making that decision.
Liked the course it was very informative and professionally organized. Please include more interactives and some video to enhance the learning process and retention, also to make it more interesting and "fun".
no issues
The pre-test did not feature in the actual exam, why? And what is the point taking the pre-test?
i have recommended to all my license agent friends to this website. Easy and very convenient!
i have used this site for certification for years
Some of the jargon in the more-technical parts could use more explaining in layman's terms. Excellent use of humor with the punning names.
I was hoping the auto play would actually auto play. Instead, I had to be sure to click next whenever a lesson finished.
Although the automobile claims information is not very pertinent to my adjusting work, I enjoyed the humorous references to old TV shows and movies!
Have additional questions more applicable when pertaining to a Public adjuster
Noted some spelling errors.
Love WebCE. Clear, concise, and to the point. Thank you.
I learned something and enjoyed taking the course
The voice is a drag, animated videos of the script or just a little charcuterie talking would be cool and more interactive
A view videos to break up the monotony of reading would be beneficial
Great info
I feel the information (i.e. timelines) in the Fair Claims Settlement Practices Regulations that are specific to California should be cited.
Good course. The only issue seen or heard is in the voice not pronoucing certain words incorrectly within the text.
nothing further at this time
Love the humor in the content!
Very detailed course, easy to understand and follow
The computer generated voice for the course being read, is very monotone and does tend to make it hard to keep your attention on the lesson.
I always use WebCE!
Enjoyed the course very much. Thank you.
Very good.
Very easy
It'd be easier to retain the information provided if there were interactive lessons as opposed to reading large paragraphs at one time like short worksheets or fill in the blanks for example.
Thank you! I had a great experience!
make it easier to go back to the course you paid for once you logged out.
Get a different voice that has a variety of tones and not monotone.
Some of the contents seemed either somewhat outdated, or the examples were very simplistic (too obvious, and not really educational).
This course was very informative and easy to follow, however it uses unfamiliar/uncommon words frequently throughout the content. I had to look up the word to understand the content (and I am usually very knowledgeable with that). In other words, they could break it down in more "layman terms for those that are not as versed in "big words that are not used regularly". Other, than that I got 100% so I clearly retained the information presented. :)
Great course- easy to navigate. 5 Stars. I'll be back in 2 years..Mike
Informative and content easy to follow. Thank you
I've used your services before and I will again in the future.
there were multiple vague questions and syntax errors throughout the course.
this comment is not specific to this course, but I did have to call support due to some courses I selected did not qualify for my CE. Support was awesome and very accommodating to my needs! Thanks!
I prefer questions at the end of each chapter, not a major exam at the end.
Read it to me audio was great.
Enjoyed the course and found it to be challenging. Very good quality and look forward to completing my next CE qualifications.
I wish we could see correct answers to the missed question on the exam ( if it's passed)
Glad it’s done. Harder than I expected. Customer service was a tremendous help
I'll be back for my future CE requirements. Thanks
The wording for the exam questions was confusing on some of the questions (use of double negatives)
Good format of information that is easy to understand.
the material was concise and educational
keep things as clear and simple as currently presented.
No Additional comments
There's no reason for 50 questions!!!!
I like the new read it to me audio. Especially when taking some of the longer courses.
Twice in this course you recommended a particular company (ACE) which appears to be antithetical.
Everything was great! This is the only site I used for my CE credits and I always recommend this site to my colleagues.
No additional comments
course was great
WebCE is my first choice for licensing continuing education. That may be because they send me e-mails to remind me when my license is up for renewal.
High quality courses
The moderator for the Read it to me Audio was very monotone with no inflection based on the material presented.
One of the main reasons I love this course is because I listen to the out loud course. It is very easy and convenient to follow along.
Easy to sign-up - easy due to being able to "stop & start" as needed. Well put together.
I liked the read-it-to-me audio.
Very informative. Thanks!
The quizzes between segments were very helpful.
easy to read and understand.
Easy to complete CE
I have been using WebCe for a long time, the subro class is frustrating to say the least... the way the questions are set up are not right....I bought a new class just to finish my credits. I never had a problem before. Other than that, I enjoyed my experience. See you next time.
The customer service at WebCE is excellent. Even during the covid pandemic, they were always very patient and helpful. WebCE has an wonderful staff.
Reports credits to FL Commission
Like: Course material leads into exam questions,
the audio reading out the words sounded robotic. i would like a more lively sounding voice pattern. like google assistant.
Thank you for adding the Read-it-to-me audio. It makes it so much easier to concentrate on the material and not get distracted.
the test was great
Everything was great
There were some grammatical errors and odd language (or maybe odd pronunciation) in a couple sections.
Great Course and Thank you.
We get our CE's from you every year!
I have enjoyed Web CE courses for several years. They are vary challenging and educational.
very enjoyable
I enjoyed the content of the course, and have recommended it to others in my office.
i really enjoy the reading and how it continues to play
There are some grammatical errors that caused me to re-read sections to try to understand what was meant.
I love WebCe
I think there was a typo on a Chapter 6 test question: I think a. should be "Did the" [claimant's] vs. "insured's." 1. Jefferson is likely to pay a liability claim if three key questions are answered in the affirmative. Which of the following is not one of those key questions? a. Did the insured's damages result directly from the policyholder's actions? b. Does the insurance policy cover this loss? c. Has the policyholder presented a current copy of the policy? That’s correct! Key questions deal with coverage, liability, and damages. Insurers maintain policy information in their files and rarely require the policyholder making a claim to produce the policy. d. Is an insured legally responsible for the loss?
Course was very well suited for the position of loss adjusters of any types
Like: The "Pop Quizzes" between chapters; the ability to sign in/out; the ability to use the reference material during testing; some of the questions' humor is engaging. Dislike: Some double negative questions are confusing; the test. Understand the need of application of the study material but can we just have some straightforward questions thrown in (e.g., definitions). Thanks!
The computerized voice sometimes pronounced words funny. Some of the sentences were so long and convoluted, there needs to be another sentence translate it into something understandable.
i like the tests after each section
read to me feature helped tremendously
I wish there were not quizzes at the end of every chapter.
The audio has greatly improved your courses-especially the more accurate time-to-complete numbers. It could still be improved by having an actual person read the course. The computer generated reading makes some mistakes. Also it would be helpful not to have to pause it to read or complete exercises. Thank you.
The audio feature is very helpful as my eyes get fatigued quickly.
The added audio greatly improved the accuracy of time actually taken to complete the course to number of credits earned. Before that addition the courses were usually way too long for the hours earned. However, since the audio is not read by an actual human being. It is not as accurate or easily understood as it could be. I suggest having an actual reader instead of using automated devices. Thank you.
More videos
Enjoyed learning!!
Surprisingly informative
Straight forward and easy to use.
I Love WEBCE !!!!!!
It might be useful if you were to offer interactive courses or at least video presentations, perhaps for an additional cost. The robot reading voice was quite distracting, and I turned it off.
This course was so much better than the last time I had to get certified
Great Web Based Course
I enjoyed this and have one more course to take. Appreciate having this option.
As a med only i really learned from this test.
Audio function kept hesitating and going out during the presentation
For an adjuster, time is money and we have to use our days off to do these DE's which makes it, not so much a day off but at least you make the courses reasonable time wise. Thank you
As a long time claim professional, this course was well done and a good reminder on all the aspects of good claim handling.
This was an excellent course, very informative and entertaining (at times). Well done.
Two suggestions. Conceptual trick questions are reasonable, but trick questions that are based in wordplay (e.g.: "conception date" versus "inception date," "over oath" versus "under oath," etc.), while entertaining to a wordsmithing punster like me, could be inadvertently discriminatory toward non-native English speakers. Please consider a more accessible and inclusive format. Secondly, if a scenario makes reference to an unnamed individual (e.g.: simply adjuster, customer or employee) without naming them, I recommend using non-binary, they/them pronouns in lieu of the binary "he or she" as the former is more inclusive. In fact, even scenarios wherein individuals are named could stand to have more variety in gendering.
The read to me audio was great but the voice recording was robotic
end-of-chapter tests are appreciated over the large final exam, especially with a large amount of content.
Great material and challenging! Thank you!
This course was awesome. I learned so much and the manner of disseminating the information was easy to understand and learn .
Although most of the info was general, the BI questions are not geared to Public Adjusters since we cannot handle Bodily Injury cases. Course was obviously written with Company or Independent adjusters in mind.
Option to choose another voice for narration
Excellent Course.
Very useful questions to help learn the material before exam! Appreciate humor as well.
There were a lot of typographical errors, misspelled words, and words missing from the material. I would advise that someone who is very detail oriented proof-read the material.
There are typos in some of the questions which make it hard to follow. You have to read it several times to get a clear understanding.
Needs more interactive training
Not have a final exam. Just have the 5 question quizzes at the end of each session. I feel like more and more people are finding alternative CE platforms that do not require exams.
more examples/scenarios to assist in explaining topics would be helpful. The few that were presented helped a lot.
Loved the questions and the fun pop references
did not like how the questions were not written correctly, as far as grammar to make a complete sentence.
some of the textual descriptions had grammatical errors that actually effect the understanding of the example or statements.
Thankful for WebCe
Thank you wishing more success and longevity
I am VERY happy with Web CE & cannot think of anything that could improve my experience. Thank you!
excellent experience
Like the new Read-to-me Audio. Made the course not so long.
Celeste Therrien
There were several areas in the pdf download that said "refer to the online version of the course to experience digital content" but there were no instructions on how to do so.
Loved the audio but it was slow it would be helpful to adjust the speed.
good lesson
Honestly i felt comfortable because its not a scam website. I was nervous about buying the classes at first. Thank you
Awesome program - will use every time CE credits needed & highly recommended to others
A few of the test questions were confusing.
It's easy just a little long with taking a long test at the end.
Hey there. This is a tricky request, but I purchased most of the Claims courses. After completing the Best Practices course I started taking the other ones. It's clear that the material and questions are shared between the two courses. If there was a way to communicate this to prospective students that would be very beneficial. Thank you
Videos would be fun. Tougher questions. More jokes in the content as opposed to the exam. Thank you.
great course. made 96
Question regarding interviewing suggests closing the door is a good step. That may be deemed entrapment. The question should be re-worded.
The voice is a little too robotic, it was also a little hard to find which CE's qualify for each designation. If all qualify, that should be stated.
The material recognizes a great deal about all areas of the insurance industry which made it interesting to read and helpful in understanding.
Very informative!
The read out loud option was neat. The examples were very easy to understand.
Good. Thanks.
I liked the overall presentation, the breakdown of material covered, the testing and the explanation of the results.
The course was GREAT!!!!!
Typo on question 20
this course is to long
I had a technical issue where the audio portion did not work. In later chapters it started to work again.
There were several type-o's and incomplete sentences.
Excellent course. Great material
Thank you for the audio!
easy to use - this countdown was a good refresher
easy to use and understand and fast
Very user friendly
I am signing up for another class! Thank you!
Have used Web-CE for many years. Appreciate the ease of use.
Love the format. especially taking the quizzes at the end of each chapter
Very good suggestions in dealing with clients in general as well as those filing claims.
Great material easy to follow
I LOVED the sitcom references in the questions!!! Hogan's Heroes was classic! Keep doing this!!
This was by far one of the BEST presentations I have ever done!! The material is presented clearly and the questions are straightforward with not complicated answers or trick questions. I love this author !! Please sign me up for all their courses !!!
Some of the wording of the questions and answers are unclear which could lead to an incorrect answer (example: the question that states that the adjuster asks Sue for medical records waiver and wage form. The answer was difficult to ascertain because the answer was not specific enough and could have been interpreted another way.)
The voice recording is lack lustre and boring.
Finding the right words or phrase to look up info quickly. I kept getting no results.
very difficult
It would be nice if the information could be tailored to specific areas of expertise - for example auto adjusting, workman's comp etc. Many of the topics/questions were not relative to my specific line of work and therefore unnecessary information to practice/review.
keep up the good work
Some of the test questions were too objective
Loved how easy was to navigate the course
Very easy to use and move through the courses.
I've been utilizing WebCE for my adjuster's license for a long time and will continue to do so.
This course was very informative regarding the Claims Investigation Process which I was very interested in. Thanks!
Good but difficult and very time consuming; however very educational..
10 hour course should be broken down into two 5 hour sessions with an exam at the end of each
Very informative and educational, THANK YOU!
I did notice some typos but they did not interfere with achieving the objective of the course.
Job well done, price could be lower, but is somewhat competitive
The use of claim examples helped me to feel more comfortable with understanding what I was reading. As you know it is alot of reading and I think that using the examples helped me to stay focused as I could related the information to the claim example.
i love the humorous test questions.
I purchased my own audio reader not sure if you provide it.
I found the 5 things to investigate a claim drill confusing as it kept going without knowing when to stop......needs to say the person successfully completed it to move to the next section
Go more in depth on situations asked on Exams.
There were several grammatical errors in the test that caused me to have to re-read some of the info to understand it correctly.
It would be nice if you would highlight the Read to me audio as your going along. I found sometimes that I would loose my place and found it difficult to find it again. I would have to stop the audio and then find my place. Just my two cent. Overall it was great. Thank you !!!
good presentation test was structured very well from material covered
Clear, complete, concise, and consistent training materials I can rely on: the 4 C's each and every time I need them.
Very helpful.
I most disliked the atonal computerized reading voice.
I will share WebCE with my colleagues, great course material and easy to understand format.
IT was not stressful as other company...
A few of the questions had answers which had more than one reasonably correct response and were not, in my 30 years of claims experience, technically incorrect. This was more prevalent in the review quizzes than the final exam, however.
The course was to long. Needs to be shorter.
nothing further
awesome
easy to review and take tests as open book
The course is well laid out and the material is very educational which will be of benefit in the adjusters professional work.
I enjoyed the course and will re read a few of the sections as I like the tables
course is easy and no time limit on tests
Claims handling best practices Exam questions way too long and "wordy". Also amount of questions excessive. 50-55 Questions would be plenty.
Good course -well written. Exam not overwhelming.
I like the videos and this course did not have them. It was nice in the prior one that I could see the presenter. I think it held my attention better. Also, the presenter in the prior one shared things from her experience. She was not "dry". This course tended to have a "dry" flavor.
Nothing.
I would have preferred to choose a different voice to read the material to me.
Great topics and in depth explanations.
I used the auto reader function for the first time this year. I would like to suggest that you give an indication of where the auto reader is on the page. you can make it yes or no as well. I believe that would help me learn the material better. thank you.
I found several type-o's in the material or a few questions that the grammar wasn't clear in understanding what was being asked. For example question number 28 on this exam, who is Devon? The question starts of talking about a person's husband dying in an accident, then starts talking about Devon without identifying who Devon was. I think having someone else other than the creator of the questions, proof read these may uncover these nuances.
There are a lot of questions that have more than one correct answer. Most of them are clear what the intended answer is, but factually they are not completely accurate.
Courses indicated as "new" flagged upon purchase as "repeated" within the last 2 years (although they were new courses). Clarification surrounding available courses/applicable courses would be helpful.
Your program was easy to use and understand.
I had a question in regards to what course to take and I called the help number- was very helpful and beneficial! Excellent website service.
Straight forward and easy to navigate
interesting
I will not order products as my employer orders them.
I love this course that's why I always come back every 2 years.
I only use WebCE for my continuing ed.
no comments
Great information! Thanks!
Question 47. Where is the information to answer this? There is way too much material to cover in the time allotted for each course. I have the same complaint from 2019, however I try to use a local TX company. No Mas!
Easy to review and take test
I like you can use the audio if needed.
Excellent course. Learned a lot. thank you.
In the section quizzes, please tell us what the right answer is if we get it wrong.
The names used in the questions were hilarious!
Great program!!
Very good and concise course!
A 10-hour course was way too long. The testing 55 questions? too long!
No additional feedback!
keep up the good work .
Please make the speed of Read-it-to-me audio adjustable. It's way too slow. Ventriloquist and Rapport Card... EXCELLENT!
Henway, Bruh!
Please set the audio rate higher. It's way too slow. Allow it to be adjusted so it works for everyone. WebCE Is Still THE GREATEST EVER!
I really like the package deal which made it easier to decide on which courses to take. The audio portion was a bonus. I could listen and read which I feel really helped remember the material.
I appreciated being able to have the audio read the content to me. Super helpful.
At least one of the scenario questions on the exam seemed a little confusing.
Easy to use, quick and to the point, important information.
I had to go into another area of adjusters to find a 1 hour course. Under adjuster there were zero 1 hour options.
The voice could be less drab or monotone to listen to.
the app is user friendly and convienent
Unless i missed it. When you complete and exam and go back and review a missed question. It would be nice to be given/see the correct answer. Kind of like you real like your real life schools teachers use to do.
very easy to use
very user friendly
Wish WebCE was the contractor for FEMA's NFIP claim adjuster annual certification class. Their program lacks any educational objectives and is simply a mind numbing 6 hour ordeal that no attendee takes seriously.
nothing.
Good relevant questions on the sample and final tests. Note: Question 16 on the final test listed the insured several times but then lists the claimant. I think this is a mistake but it was confusing.
Some sections are lengthy
Great basic insurance course.
I enjoyed the continuing education curriculum and both presenters were very effective.
The monotone computer generated voice could be marketed to insomniac's. Your missing a golden opportunity.
Very clear learning material.
Good course content.
Good course material, though some examples were a little dated. Easy to navigate and use. Great service from the customer service team.
Good Course and learned a lot.
Very user friendly & easy to follow.
I liked the examples that were given in active listening and the quizzes that reinforced your comprehended.
Thank you for getting my certificate to the DOI on time!
I have always utilized WebCE. The courses are thorough & very relevant.
Ease of maneuverability between exam and course info
I like the simplicity of the process.
I really liked this course. The content was easy to follow and very thorough.
I thought the material was well presented and easy to understand.
too much reading - should be open book - vs closed book -
Great product...
Great service. Keeps me employed.
I really like the new feature of reading the course to me so I can just listen and follow along. Also, I saw that you can now see the questions you got wrong at the end of the exam. I always wanted that feature so I could learn from my mistakes. I didn't need it on this course though since I got 100%.
I thought the course to be too generic covered too many areas tht were not job specific
GREAT PROGRAM
Thank you for the opportunity to partner with WebCE to complete my requirements for licensing.
Sometimes CE can seem like a waste of time, but I was very pleased with how well the course was put together and I feel I got value out of it.
I like that you can go at your own pace and able to complete at any time of the day!
Course is easy to review with the audio and questions are understanding to read.
The voice to text is so robotic, it puts me to sleep.
Great course. - jj
I retain better when I read the information myself and found it more time consuming to listen to the audio. I was pleased we were able to turn off the audio.
Please have a human do the audio reading instead of AI reader. The cadence and inflection of the AI is distracting and I have to go back to comprehend things sometimes. This causes the time used to complete the course to be inefficient and causes me to want a different CE course program. I liked the Ethics course with video human teachers much better, but at least human reader would work.
should not have to complete while accepting calls and claims
it was great refresher. enjoyed it
I have been using WebCE for 14 years and the quality remains excellent.
Please check section 3:3, under the "Listen" section, paragraph 4, at the end of the first sentence, I think that should be "asked", not "asking". Also, in 3:4 at the beginning of paragraph 12, I think that should be "A reservation", not "An reservation". Thanks!
Like the format; easy to comprehend and complete
Clear and thorough.
Great course and easy to navigate through
The audio is a great option, I wish there is video as well. Thank you, Jose Luis Pintado
It didn't take very long to finish this section.
This course was very in depth and realistic. Despite the popular fictitious names used, there were very realistic scenarios presented and they were not just easy quick reads. I actually had to read them carefully. Conclusion: The content was very applicable and useful.
Course was great, no changes needed, thanks.
I like the option to read it myself or choose to listen to the content. The course navigation is very easy and clear.
there was a problem in one of the scenarios that was presented in the last course I tool. they took a %500.00 deductible when they were not suppose to. the insured was under insured therefore the deductible should not have been taken.
Everything was as expected. I wouldn't change anything.
the narrator was monotoned and sentences ran into each other.
I absolutely loved the humor put into the questions. Thank you. It really helps make the learning process more enjoyable. Off the top of my head, I liked the When Harry Met Sally reference, and Hogan’s Heroes (old school reference, by the way), but my favorite was Jerry’s Ford and Abraham’s Lincoln. Ha! I laughed really hard when I saw it. Thanks for having fun with it. Great content, too. The read-to-me function is stellar, especially because it can be used on a mobile site. I was able to power through this material like crazy because I could do it on my iPhone rather than in a chair at a desk. I could listen while doing chores or walking my dog, taking breaks as needed for the quizzes. WebCE was recommended to me by Alexa (Toon) Killian, and I couldn’t be more grateful. She alleges she knows the CEO of WebCE. :P Thank you! I’ll be back to WebCE for future CE and spreading the word of WebCE to others needing CE.
Have been using your protect for sometime now. Good.
The reading was to long - overkill on the material before taking the test.
I loved the pop culture references in the questions. Specifically the “When Harry Met Sally” question and “The Simpsons” question. I appreciate when the test makers have fun with the questions.
The digital reader's inflection was distracting. It would be much better if a recording of a person reading the material was used. I had to go back several times because I was confused by incorrectly (in general speech) placed pauses, etc. that distracted or confused me. It also made me struggle to pay attention, whereas the course I completed prior with human speech kept my attention easily.
The reading material is to long - It takes to long to get to the exam. Over kill on reading material
I didn't use the voice recording as it was very monotone and boring
Get reed of stupid questions
I like that I was able to test out and get 100%.
questions were relevant and easy to understand and somewhat entertaining - What's a Henwey?
Great Course.
The Reading material is way to long & over kill on info. I wanted to stop numerous times - Too Long!!!!!
great material
no further comments
great class. thank you.
These courses are extremely easy to use and navigate. Information is relevant and concise.
I have no additional comments at this time
Videos would be helpful
Some typos in the questions.
EXCELLENT COURSE, I WOULDN'T CHANGE A THING
Excellent program, I wouldn't change it.
thank you for making it so easy to complete my CE requirements- I just signed on completed the course work and fulfilled the licensing requirements
This course was very clear and concise.
I would love to see the ability to change the speed of the audio, just because some of us can't handle the slower audios. He has a good voice and the information is relevant. I feel that some of the test questions could have been answered differently. There was on test question, about "Gerald" that refers to him in third person but that does not line up with the way the question is posed, so it is confusing. More videos or interactives help with retaining interest during the course.
The audio software could use improvement, or better, use a real person reading the material to ensure correct emphasis and pronunciation are used. Just FYI, in example 4.3, "arm" should be changed to "leg". The injury discussed is t the femur which is in the leg.
Some sections are too long. Need to break up more. Not interactive.
Have real person instructors.
Use real instructors please.
No additional comment
Registering, viewing the course and taking the exams was painless.
it was a very long course, maybe break it up into 2 sections
Ease of use/Time to complete
Enjoyed the course
Course was easy to follow and contained the appropriate information.
Quick and easy to understand.
The course was detailed and complete
It was interesting and gave me a better insight into the world of an adjuster and the examples were interesting
Class was fine
The voice could be a little better.
I liked being able to go back in and out of chapters.
nothing
Easy to navigate and content informative
The website was user friendly and easy to navigate. The material was knowledgeable and informative.
informative information
Concise information
Very easy to navigate and complete this course.
No additional Comments
This was a good refresher.
of all the ce classes that I have done online it was most understandable
Nothing further to add
No comment.
I have used WebCE in the past and recommend it
Nothing. It was fine.
Ease of completion.
The course was very clear and concise with it's goals and met them
Course was very user friendly
it was easy to do
liked- autoplay maybe add videos/animations to gage listener
Good Corse
The questions are to much text book and not enough real life. The question about the Zcar not added the policy is not real life. An agent or underwriter would step in and discuss with a supervisior and the car would be added with the appropriate premium to pay the claim. You should use real adjusters to form your questions and answers tailored to real life
Thank you for making the information and test questions relevant to my job!
There are several types of adjuster. it could be more specific when it comes to terminology.
I found the course very informative
Great site for CE
This was a good course
none to make
the questions were funny and kept it entertaining
Some of the questions grammar is throwed off for what is being asked. Some of the questions are not related to the course. Some questions needs to be reviewed because most were hard to understand.
Disliked how long it was
have no additional comments
Course seemed way too technical in areas, but that could be due to state requirements.
No further comments
very easy to follow
Read-it-to-me audio
Like the reading it to me option, helps keep the concentration on the information
Good Job. The examples given help in understanding better
loved the course
maybe more interactive tools, like video
I have no specific comments regarding this course.
I don't recall the # of the question I missed but it was an "empathy vs. sympathy" type question. I believe my answer was correct. By providing this information, I believe you are now ethically bound to review and verify your test answers are accurate. Enjoyed the course. Thank you.
i really enjoyed the read to me aspect.
good examples provided- good course
Good presentation
Very easy to navigate for a person with limited computer skills
Good Product
Very good course
I wish it was simply applied.
I appreciated the clear content and course price.
The information should have been simply applied.
Liked ease of use and time to complete
No additional comments.
Having the option to have the text read to me is the best part of this training.
i was very pleased with the content of the course. A great refresher for my current work requirements
I find the overview and summaries to be very beneficial.
Will always complete my CE credits with Webce
it was interesting because this is my scope
The course was easy to understand and informative.
I really liked the ease of use and exam is straightforward and not confusing.
I have used your company for my CE units for several years and will continue,
the course was easily found and useful
Nothing information right amount of content
I would recomed
Some of the examples were elementary level.
Easy to use.
Happy. Will continue completing continuing ed through WebCE.
Excellent course, thank you.
The information in this course was well presented, clear and concise.
Very easy to use
Allow for speed adjustments on the audio reading of the course. Current is slow and monotone.
engaging material, well done, and comical at time!
Very much like the flexibility to complete the course and exam. My schedule is busy and WebCE made it very easy to complete what I needed to complete for my Insurance License
Some of the questions were drastically written to be more confusing. The sentence structure could be improved to be more clear as many questions were too vague.
Ease of understanding,
very straight forward class
Good material
Very clear and useful information.
I liked the length of time to learn significant amounts of knowledge and the content of the course.
Very clear content
Easy to follow along, did not like that I could not go back and review the quizzes after passing. Like to review all material before taking exam.
I was expecting a video course. I was not happy when this turned out to be just text. It turned out to be ok though... But I do like video :) Thanks!
Efficient use of time and quality information
This was an interesting topic. Thank you
Videos would really help to make it easier to get through this material.
the end of exam questions were more clear than the chapter knowledge checks
show answers/explanations to questions that were answered incorrectly in exam to know how to improve in future handling
the quizzes between sections were great for measuring how much information was retained.
Great program!
nothing additional
The link to the relevant chapter to search was very helpful!
I loved everything abut the course
Like the last 10 years I been with WebCe, I enjoyed the course layout.
I love WebCe! I can always count on them to have quality learning material for my profession.
I liked the practice quizzes
it was an at ease test. i felt very comfortable completing this course
I appreciate that I could take this course to complete my required CE credits.
EASILY ACCESIBLE.
I like the course and the detail about the why and how and example.. nothing needs to be changed
Clear and easy to understand content
It was easy, fast.
The language and terminology were easy to comprehend. I liked the course, very useful.
Course was very thorough
very monotonous. possibly a different narrator voice.
Easy reading
The courses can be done on your own time without being rushed. You can take the exam as often as needed to pass and this relieves stress of completing an exam.
Great experience.
this was acceptable for my needs
nothing to add
the experience was sufficient for my needs thank you
Course has some out of date content for 2021.
Happy with the lessons...I keep coming back to Webce because of that.
It was long.
I use Web CE for all my continuing education. I find that it meets the needs of what is required and also what I do for a living. I find the website user friendly, easy to use and very efficient.
Quick and simple 1 credit course
satisfied with the course
easy to complete
This course had information that i may never encounter unless i was adjusting a claim. It was good to see these scenarios to know where the claims department is coming from when dealing with issues such as these in this course.
Easy to complete . My co-worker suggested this course and I am glad!
Great course, easy to sign up for and easy to complete the test.
No issues.
IT was well put together and I was able to learn something I didn't know.
Will use again.
Many of the questions are too long and wordy. Plus- Reverse questions have nothing to do with content and are a waste of time to answer!
I liked the fact that I could go back and preview the learning materials once again for better learning experience.
Very well organized and concise to the information required/presented.
Nothing to note, thanks!
Easy to do
Lots of overlap with the Investigation course Exhibit 4.3 refers to a fractured femur but then talks about 2nd surgery to remove hardware from arm. Femur is in the leg.
Videos and interactive materials would help. Content was accurate.
course very helpful