It is the role of the claims department and of claims professionals to execute on the promise made by the insurance policy. The claims process involves multiple administrative and customer service layers that include review, investigation, adjustments (if necessary), and remittance or denial of the claim. Understanding the multiple facets of various insurance claims will allow you to enhance your professional standing as well as be the trusted source in your field.
Courses included will meet all your CE requirements for your license renewal in Florida including your law and ethics.
Some of the questions I felt could go either way but very fair
Once again, had the read all the pages twice to meet the time requirements.
the questions were very involved and extremely lengthy
Great experience!
Love the learning experience.
Only issue I had is when I chose my courses it said I may have already taken them, however I called and verified that was not the case. The gentleman that answered was very helpful and knowledgeable
Questions were written out clear and comprehensive
courses contain very good info that is relevant and helpful to my job, while also being easy to complete my CE requirements
great chat customer service also provided today 11/20/25
Able to do at your own time and pace
For inexperienced or first time claims professionals, I would like to see some videos in this course.
Great Program
this course moves a long and hits all the important points
These courses were enjoyable, well thought out, and informative.
I really like this course!!!
The read to me audio is unhelpful. He reads too fast and the slower version is too slow. Great courses, easy to read and understand.
Not your average easy CE course this was hard but good :)
too long
Web CE is the best way to go!!
Love the coarse
Love this, I used it for 18 years. I always recommend this to my colleagues.
I disliked that I had to adjust the volume for every section of every chapter. It defaulted to max volume each time.
More interactives and videos would be helpful. Also, the ability to rewind the audio by clicking on a specific paragraph, sentence or word and have it start from that point would be very helpful.
Keep up the good work
so far I am very impressed.
Great content
Veterinary Pet Insurance industry is growing RAPIDLY. We would love some relatable CE more specific to our field.
great course
I enjoyed this course especially the step by step claim investigation process.
Great course - good experience
loved this course!
more videos
This is one of the "best" courses you have in that it is more direct & less complex in the wording / phraseology utilized in getting points across. I don't use the "read it to me audio anymore because it puts one to sleep (and I read faster than that) The ability to review materials regarding certain subjects is most appreciated.
Very clear and informative course
Exam questions were somewhat mis-leading
Very clear to understand and interactive course- Thank you,
more videos needed
I appreciate the allowance to choose the speed of the audio in the read-it-to-me audio as it allows the user to select the best option for them which in turn leads to better understanding of the overall course
Claims process & handling have long since been removed from Agent & Brokers. This is of very little use for them?
Thank you.
Thank you for the opportunity.
Real time claim handling scenarios.
well written. wordy questions
The time to complete this course, when taken by someone with strong reading comprehension skills, is shorter than the required time.
Thank you!!!!
Great course!
Great course! Very informative
This was a very nice course which met all objectives.
very nice course
I like that I can study and test at my convenience
Hard tests got use your brain
There are a few questions worded awkwardly, the ones that try to trick you, or the options were too similar. Only 1-3 of those.
This was a great course, thank you!!
My experience was great.
the questions sometimes felt confusing at times. had to read several times to understand.
Awesome !
Very easy content and very easy instructions to complete my exams
Great information provided for conducting seamless claims investigation!
I have used WEBCE for a while and will continue to use!!!
This course has nothing to do with my automotive appraiser License
it was very good
I felt the material was well-presented and the 'Read to Me Audio' added an extra layer of assistance in retaining the information. I appreciated that I was able to stop and start the instruction as needed.
The experience was great and I intend to pursue additional courses through WebCE, because because of it's ease of use, making it understandable, and the courtesy I receive from it's representative whenever I call. They are very professional and courteous.
Great tool. Saves time going to placers to take classes etc. thank you!
Web CE has been the best of all the other companies.
Thanks.
I really like the open book policy when taking the tests
make questions more concise and clearer
all was great!
This course was very thorough, and the "read it to me audio" feature was great. I was able to read, go back and listen to ensure I fully understood the information. Everything was well-presented, which made the exam a breeze.
Fast and easy. Thank you!
Very good product for contining education
questions are way too long. Simplify them
What I liked was the interactions "please pause and review the exercise or table" those were fun. But what I dislike is that the final Exam questions were a bit tougher than the quizzes taken after each learning sessions. If worded differently, that can be confusing because you've already learned it one way and then it gets worded a different way on the Exam. A lot of questions after each learning session were not even asked on the final exam. Just my thoughts. Since I handle COV B personal property inventory only, it would be great for you to come up with courses for specifically that and interacting with the name insureds. Thank you kindly.
Great Course! Thank you very much.
Good job
I did no like the exam at the end. I prefer a smaller exam for each chapter instead of waiting until the end for everything.
There's a question with an error. The question is about the old lady in the wheel chair with memory loss. It should say Thomas but instead it says Michael. There's no Michael in the question. I think this was on a quiz, not the final exam
thank you
Very easy to understand and complete
Some of the test questions are not entirely accurate or are misleading. For example, when does a duty to defend an insured end? It does not end when the adjuster DISCOVERS a coverage problem. There are still many steps before a defense could be withdrawn. Also, asking about liability for a DEFENDANT indicates a case is in litigation so the answer would reasonably be that a jury will decide liability, not the adjuster.
Great course! Love the challenging insurance scenarios.
none needed
Course was well developed and helpful.
This course was part of CE for Public Adjusters. More specific mention of PA duties and responsibilities would be helpful.
Content was clearly outlined and presented. Examples/Case studies were presented and explained succinctly.
I liked the audio which is nice to follow along.
Class was easy to follow and stated all information in a very digestable manner.
Way too long of questions. Shorten your questions instead of them being paragraphs.
Everyone is always helpful when I have questions on courses.
Make it where the exam questions can be read aloud also.
Great course !
IN THIS INDUSTRY AS IN MANY -IT'S GOOD TO MAINTAIN INDUSTRY STANDARDS AND FOLLOW THE TRENDS OF THE MARKET AS IT RELATES TO CUSTOMER NEEDS. BEING ABLE TO DO THIS EFFECTIVELY IS VERY IMPORTANT TO ME. COMMUNICATION IS KEY! If one can consider what and how they say what they say sometimes we can gather more insight into what a person is commanding from us. Even when I'm tired and want to go home- my ear is always bent towards the needs of the customers i serve. I'm allergic to call backs! sometimes but not all the time. People are people and we don't always get it right- Meet people where they are and start from there. Great course!
Great Course
This course was very informative and I learned a lot. Thank you!
Very educational.
Thanks!
it was ok
I liked the comical wording of the questions, like ( Jerry’s Ford and Abraham’s Lincoln)
Could have been a 30 question exam
Computer voice is a bit monotone.
Very User Friendly
The only thing I would change is: an update to the read to me. It is run-on and mispronounces a lot of words. Thanks
Some of the questions you could not find worded similar enough that it left questions when you went back to re-read it which used up a lot of time trying to locate the spot to find your answer.
Good course! I really enjoyed it.
The course was very easy to follow.
Great course. Nice summaries
GREAT FRIENDLY PROGRAM THANKS!
The test questions were often ambiguous
The course was very informative and educational.
Great content and examples!
Thank you!
Quality material in an easy to follow format.
I always do well on your courses. Thank You!
Great stuff
Great review of old skills and new info
Easy course
easy to use
Excellent.
Makes me eager to want to learn more about my job.
I would enjoy watching an actual presenter - would be more engaging. The AI reader and graphics are a bit boring
Very informational to my job.
Great course! Easy to follow and informative. Great reserves refresher!
THANK YOU!
content was concise
I liked that thecontent was concise
third time using this service in 6 years
More course variety is needed because we cannot retake the same courses again.
Grammatical and punctuation errors did cause me to slow down due to a learning disability; however, overall, the information presented was good
The course material is thorough and relatively easy to follow.
easy flow
Completed all of my CE requirements using WebCE...courses were informative, easy to navigate, and the website is user-friendly. Highly recommend.
it was great
good course
Course was great, but the were a couple of scenario questions I would dispute. ne example: how can someone report a claim (first timer) it gave multiple answers that applied. e-mail and internet, but I picked one over the other and came out incorrect. Just food for thought. :)
Great course
The course material was great, and I enjoyed it.
Material was good; lots of reading. Maybe short quizzes @ the end of each chapter would have helped prepare for the final exam. But, it was a good test your knowledge review. Thank you!
The use of known names added humor to the exam which made it easier to focus on and more enjoyable!
One thing to even make this a better experience for most people, please add video explaining some of the content. This helps virtual learners even more
Workload was precise and Web CE made it easy to go back and look for answers that I was unsure of.
Improve AI enunciation of common insurance jargon and phrases.
very informative and user friendly
Very well structured material.
Very professional customer service
User friendly
this program is set up for success!!! Great program!
It was a good class
Some of the materials seem a bit dated. For example, one test question included a scenario where an adjuster checked with the accounting department to see if a claim check had been cut. Seems like something from a few decades ago. Other than that, most of the material was good. Thank you.
Some of your questions listed answer choices that could possibly be the correct answers. ,, Trick questions/answers are sneaky and causes time issues.
I also love the fact that you can go back and review chapters. Very helpful when you are retaining a good amount of information.
I look forward to WebCE providing professional liability coverage and claim courses, E&O coverage and claim handling courses.
It is also user friendly, and its content is clear
Clear and easy
The information that was needed was presented in a clear and concise manner, which enabled me to apply my learnings on the test.
It was perfect. User friendly, and respectful of my time.
I was told could sign into any device to complete course. This time I was not able to sign in on personal computer with username/password,(had been doing), this time it took be to security code for my work and would not allow me to sign on. I had to go to my work computer to work on the coouse.
I felt the practice questions, along with the interactive videos were very helpful in completing the course and leading you up to the exam.
When you save your spot for later, it would be nice for the system to also save the spot where you were currently reading and some kind of features that lets you catch up to exactly where the audio is reading.
some content seems old fashioned. also the voice in the recording is very monotone and without feeling which makes the class not very exciting to take.
Thank you for making it easy to complete my required CE's.
The exam writer has exceptional humor. Thank you, it was needed.
it seemed that the Read-it-to-me audio takes longer than the credit earned. Seems a bit long to complete
Great information presented in a easy to read and use context
You have a question wrong in one of the last three segment. I looked it up and it stated the answer I gave in the course work however it marked me wrong.
Very quick and efficient and I am happy that Liberty Mutual utilizes this platform for the continuing education requirements.
Great content and easy to navigate. Thank you.
Everything was good, nothing to suggest at this time
Thank you for continuing to be a provider of easy-to-use materials and testing. I appreciate the consistency found in your materials and testing over the years. All the best to you! I'll be back in 2 years!
Perfect. I like examples of the losses for illustration.
I appreciate the courses and customer service provided by Web CE and will continue to use them throughout my years required for CE needs.
This was a good comprehensive course.
I learned so much about claim reserves.
MAKE THE QUESTIONS AUDIO
Webce is the best by far.
Questions in exam too ambiguous, need to be less conjecture and more fact based.
I respectfully request that you remove the reference to a Pit Bull attacking in questions 30 and 34. This perpetuates a stereotype that is false, misleading and has caused great harm to these dogs. Please replace "Pit Bull" with "dog"; the type of dog has no bearing on which one will bite.
Great and user friendly! highly recommended
I liked some of the questions, that had some funny wording. Like Frankies Avalon, it makes you laugh and relax when you take the test. SO thanks!
The ease of completion BUT, being able to take a break for in the middle of tests helps remove brain fatigue.
Did not like the audio.
The exam itself was very easy 100% on the first try. I found the chapter questions irrelevant on some cases and some did not apply to what was learned. As a claims adjuster of 30 years, I could have done w/out all the chapter questions.
Thank you for posting hyperlinks and clear instructions it really helped.
Only suggestion is to get a real person to do a voice over instead of using a robot. Other than that, great courses!
There was a typo that I noticed but I don't remember where specifically. A way to report this kind of errors at any point in the course could be useful.
It always takes longer to complete these modules than you guys post, so realistically maybe add 2hrs or more to finish time or give a ball-park frame ie, 2hr 05min to 5hrs. Otherwise, I'm completely satisfied, and I will only take classes from you guys. Thank you for everything
great content!
My only complaint is the wording on the questions.
Great course, easy to navigate
Very pleased with the course material and ease of following along
Live you guys
great course!
The exam was too long.
the course is very easy to navigate.
WebCE is my "Go to" for CEU's!
The format is very educational, informative!
good course. thank you
Easy to navigate.
PERFECT
i've been using you since i was 18. i'm 31 now. thanks, webce!
Your courses are all great and easy to follow and understand. I highly recommend WebCE.
Current information and easy to navigate through course.
I only use WebCE!
For the practice exam questions: some of them are phrased in run on sentences or in a manner that makes them difficult to understand in relation to the course material that you just completed. The final course exam is more matter of fact and straight to the point. I appreciate the questions that have examples, or even questions that are difficult to test your knowledge, but I think they can be formed better so they are easier to understand.
good overall course
The course made multiple comments about alleged adjusters lack of ethics and their alleged poor reputations. I found this to be completely contrary to my 40+ insurance/risk management claims career.
Useful, well organized information
Great refresher
Usefull, well presented information
Too long. Can be broken up.
Learned so much, thank you!
nice course -- very comprehensive questions but not ridiculously difficult
all good
easy to navigate
THANK YOU SO MUCH FOR ALL OF THE MATERIAL!! MAKES ME UNDERSTAND ADJUSTERS PROCESS WITH A CLEARER MIND.
Thank You. Great Courses!
I utilize WebCE for my CEs every two years. It is an excellent website and the products are very informative.
good course - useful info
Some of the grammar could be better.
This course has bridged that gap for me on a lot of missing information great job
Great site to complete your continuing education needs. It is seamless and easy to use.
video for the visual person
I liked how I could find the content I was looking for.
The ease of taking the course & exam (like most)
Testing was easily accessed
Thank you... very easy to utilize the tool.
I use your course the last couple of years and recommend your website to my co-workers
Context within several quiz/test questions were superfluous, but overall cogent and succinct.
Very clear & easy to complete.
Easy to use and understand the material.
This format is easy to use and you can quickly identify areas where you may need more study.
Thank you
Excellent material. Thank you.
More visuals would be nice.
Good course!
Be well.
thank you!
This particular course had no videos, but videos and role playing would have helped for engagement. Navigating the website was easy. But when using the search function it highlighted but did not jump to the highlighted words.
Excellent
Great work on the platform. It's very user friendly.
Really enjoying the Web CE trainings I have done. Great format and clear navigations are really refreshing in online learning. A few photos, even stock ones or illustrations might break up all the long passages of reading. Helps bring some "life" to the case studies for example
Easy to use program.
No Issues, was perfectly fine
highlighted answer key points are easier to help with testing. need more highlights
The audio narration is a tad too fast in my opinion. If I try to slow it down using the audio options then it's too slow. Like Goldilocks, it needs to be just right. Also the voice inflection when emphasizing key points needs improvement
May want to update some questions from "paper claims files" as all insurance companies have converted to computer automated claims adjusting
This was a nice refresher course.
Course was very detailed and informative
One thing that bothered me was going to the course the recording would Going to paragraphs at the beginning of the paragraph it would be letted or numbered and instructor would say that letter or number and go right into the paragraph without pausing and that kept told me off
Easy due to the great material provided
I find read along with audio very helpful in my learning style
I recommend WebCE to all of my adjuster colleagues.
good class with informative material.
Overall; very good. I had many take-aways
I thought that the material in WebCE was very pertinent to my job and provided a lot of information and answers to questions that I may not have thought of in advance.
Good material, relevant to my job.
well done but will say most the questions at the section quizzes seemed set up to trick you. Versus knowing the main points of the material
this has been a very positive experience
Thank You.
Questions were ambiguous and did not provide a lot of information that was needed to analyze the questions appropriately. Information missing in the auto section was deductibles /Anne not provided with limits on what she could negotiate for. If you would like assistance with revamping the questions I would gladly assist in this manner.
Very well presented.
Its confusing because it repeats the same information alot.
Course was easy to read and find answers.
Have used WebCE for years. Always good information and easy to navigate. Thanks
very good course
Very informative and the audio is a plus
Great Job
The course is well designed and easy to follow and educational.
Enjoyed the course. Thanks for your help.
Still a loyal customer after all these years!
We should not be seeing spelling errors on something as important as this. an example i saw is on the test, you have "clem adjuster" instead of claim adjuster.
Being able to stop and restart the course was great!
The AI pronounced many words and phrases erroneously. Drove me nuts.
I see what you're doing with pop culture references and I'm for it. Keep it up.
I was glad that the program remembered where I stopped and took me back to that when I started back. That is very important.
Kudos to the team!!!
I loved everything about this course except the question about the negligence on the dog owner. Using the breed "Pitbull" is not just unfair, it is discriminatory. My husband and I have rescued 3 pups and one of them is a pit bull. Dog owners of Pit Bulls will vouch, 1000%, that they are the most beautiful, sensitive, caring dog breeds - yet, in the media they keep getting blown up with negative associations and examples. Using this innocent breed in your examples as a "cause for an accident or incident" is just plain wrong and I recommend you not using a specific breed for your examples in the future. Kindly, thank you.
I will continue to use WebCe. I love the course work, pace of the course and ease of understanding the material. Great courses offered as well!
EVERY NEW CLAIM PERSON SHOULD TAKE THIS COURSE ,AND THIS SHOULD BE RECURRING MATERIAL FOR SKILL ENHANCEMENT.
Questions being asked have confusing wording which makes it difficult to understand and proved clear answers.
For 1 hour CE, this was a lot. The test in my opinion could have only been 10 questions. It was not like I was take a 7 hour CE class.
The voice for read it to me is very mundane and could use a better tone :)
This is a course that everyone should take!
Liked ease of use
Ease of use
Easy and convenient.
The courses are a great structure that gives value to learning.
I like the WebCE courses and their structure. Adjusters have very little free time, so a hassle-free CE course is a breath of fresh air.
great program
I feel like Question 19 was not worded correctly and the correct answer was a trick. If insured is not liable for injuries it should be zero liability---but that wasn't a choice.
Easy, Fast and Efficient
The course was excellent; however, confirming which courses qualify as a required Elective course for CE credits was challenging and time consuming. Thank you!
Good course.
Good course, very effective.
I had the best experience with Web CE Courses and will def use them again when needed.
great program!
Excellent thank you!
I felt it should have been shorter.
The course was very informative, very easy to understand and follow.
overall experience excellent
Chose a better AI voice for placing more emotion and emphasis on tone when a sentence ends and a new sentence begins. It was robotic at times and I would lose track of where I was in the paragraph. Example I sneezed 3 times in a row, which forced me to close my eyes and lost rack of the audio matching to the words. A visual aid such as greying out the words read vs words to be read in black could provide a visual aid as the material transpires down the page.
Very informative course.
Academic
Awesome
This course was a great refresher course for me also. Very easy to follow and like the sample questions.
It would be nice to have some Public adjuster content
Very educational and easy to understand
I would recommend this course to all those agents that want to meet the CE hrs requirement with out the hassle other providers makes you go through, easy and fast to complete, specially if you have years of experience on the industry.
Questions have very ambiguous answers that could be correct depending on the situation.
The course content is relevant and accurate. The test questions are too easy as most of the time, 3 of the 4 answers are clearly not correct!
Read it to me audio.
Excellent course
I like the fun names in questions/examples such as "Frankie's Avalon" - during a tedious & stressful training that helps to give you a little chuckle! Thank you!
I whole-heartedly appreciate what WebCE has designed for it's professionals in need of Continuing Ed hours, the way in which you design your materials is extremely helpful
I really admired the presentation of information and ease of use. I found the test questions to be humorous and easy to understand. Some of the sections were lengthy but contained useful information.
Thank you for a quality educational product as always.
so far so good
None I can think of at this time.
very clear
very efficient
Well-constructed Course
The course was easy to understand, quizzes had references to chapters, loved that!
There is a disconnect when searching words
A lot of info maybe need more hours
A lot of info in this course may consider more hours. Thanks
That it read it to me while I followed along.
I dis like that the same questions were asked, and the same slides were shown between a few of my courses. Very redundant felt like I was wasting time, listening to the same audio.
The course was clear, concise, and effective.
Thank you for the flexibility of these courses, As a claim adjuster in hurricane season, we are busy enough.
I wish it had visuals.
Is it necessary to have 50 questions on this subject? This was entirely too much, but relatively easy to follow.
I can depend WEBCE to accurately report my credits to the state
No improvements needed
I loved everything and learned a lot more of the expectation of what I am required to do.
This was very good. No so convoluted. Much more easier to understand
Very good. I really like the course.
Whoever came up with some of the creative questions deserves a raise. "Before investigating McQueen's claim for lightning damage to his car..." is brilliant and fun. Keep that up!
The course was very informative I learned additional information.
I found the course much more straight forward in plain English. For me, it is easier for me to read the information instead of someone reading to me. Also, I loved where I could answer questions and reanswer multiple times.
WebCE is the only company I will use and recommend. You guys rock!
When I checked the 2 I got wrong. I noticed the last wrong answer changed from what I answered on the test- after it was submitted. So concerned, that could happen on other questions.
informative, quick and easy
Thank you so much!
Very good information from Webce
This course was challenging but was clarity.
See ya back in a couple of years!
Very good information
This CE lesson was much less impressive than the last one I completed. The names, my gosh the names in the long overwritten storybook style questions was exhausting as was the redundancy in questions about auto claims.
Relevant and helpful information
satisfied
Review allowance is very helpful
Not applicable
Very easy to navigate and simple to use. I like the website.
The materials were very good.
ALL GOOD, DOES THE JOB.
Very easy to complete. I like being able to reference the material if I have a question when taking the exam.
Another great course, thought provoking and introspective, very helpful. Many thanks!!
This is my second time using you and I will continue. The ease of being able to bundle what is needed for your CE credits and then how the courses are set up is phenomenal! Best money I have spent, definitely priced fair!
The read-to-me narration distracts from the content by mispronouncing some words, running paragraphs together and having no true voice inflection that attracts a listener.
Course objectives were clear and attainable by good use of the content and format used in the course.
Very poorly worded questions.
it was fine for me
thank you for the read along options.
The material was clean and easy to understand.
The content was helpful and educational.
Great Material which made it easy to understand. I was able to gain a greater knowledge of the claim adjuster process in handling claims (1st party & 3rd party).
Excellent content, presented in a clear, concise and easy to understand manner.
Very nice and easy course, Thank you WebCE
Thank for you for your Service. These course are great and provide great information that will help me take my Claim Adjusting Skills to the next Level!
you have come a long way in 2 years
On the exam question 44 regarding state specific endorsements, although I correctly answered that question, the phrasing of the answers could be improved as there were three plausible responses.
Very comprehensive, easy to use, very helpful that it was read out loud.
My duties include claim handling and this certainly helped my knowlege
I liked the Audio reading that is easy to listen and comprehend
very educational and easy to understand. Will use Webce again
This is not only a good way of testing knowledge, but it is a great way to teach the information. I am learning a great deal from going through this that I'm also retaining for my job. I think it is because of how it is explained and set up to not just remember it but to learn it.
Much easier than I thought!!!!!!
As a property causality public adjuster I see no reason to have all the auto insurance questions on this CE test.
As a property / causality public adjuster, I do not see the need for all the auto insurance questions. We do not perform in that arena.
Great-Great product !!!
I DID LOOK AT OTHER COURSES THAT WERE LESS ($15). HOWEVER, I WENT WITH WEB CE BECAUSE I WAS FAMILIAR. YOU MAY WANT TO OFFER ADDITIONAL DISCOUNTS FOR PEOPLE THAT HAVE USED YOU GUYS IN THE PAST
Have used this CE Provider for several years and have always been happy with the courses and results.
Always use WebCE for credit requirements
Enjoyed taking the recommended courses online. Excellent way to earn my CE credits.
Excellent training!
could be shorter length of test- but content was good- good examples
Offer live webinars to fulfill CE that do not require exam and proctor
Great Videos
As always, a great way to keep up with my CE's! Thank you!
Easy to follow
Would be easier to understand the questions if they were more concise and to the point. Also would be easier to understand the questions if you kept the names of the people the same instead of naming the adjusters, insurances, and claimants all different names.
Good job.
Only issue i felt was that the narrator spoke a little fast, otherwise enjoyed the course.
Excellent!
Perfect Courses when you can't find enough free webinar's
i didn't like all the questions at once
Thank you so much for providing this course.
Always good to pass any test
Everything is very user freindly
these tests are impossible and unfair.
Good course. I have worked as agent/owner/manager in the insurance industry since 1985. This is first time I have taken claims handling as a CE course. I think it is one of the most helpful ever. Thanks
The wording of the questions such as “Abraham’s Lincoln” and “ lightening damage to McQueen’s car” is kinda throw off to the actual question itsself
Great programme, very easy to use and digestible content.
THIS COURSE WAS VERY DETAILED AND INFORMATIVE. I AM VERY GLAD THERE WERE NO TIME RESTRAINTS.
Good Course!
It takes longer than stated.
Consise
This was pretty much standard
This is the best CEU course
Seamless process.
Question on the exam are unnecessarily difficult. Too much wording for the questions. Do not feel like you are actually testing on content of the course but have created trick questions.
Thank you, for being a great company
Hi, I love the courses and the listening helps me. If there was a way to continuously listen without hitting continue i could listen more often - maybe on a walk, etc where i'm not tied to the screen for the "reading" part. Thanks,
Educational
Decent course.
Thorough information.
Some of the questions were to misleading making it hard to understand what the question was asking.
Phenomenal course. Information was concisely articulated and conveyed with brevity. Highly recommended.
Very easy to follow along
Great Course, Good Content
thanks for your knowledge course and have a grate day
You can look at the videos or just take exam, is a really good feature.
excellent course
great course very well put together
Create a book for adjusters to study.
Enjoyed the ease of navigating through the course material and exam
more time is needed to complete
Ease of completing the course and taking the exam.
So exiting
I love the new ability to read it to me. I don't remember that from last time.
Fantastic produce and course.
Good reminder of communication skills even if you aren't in claims.
great course. thanks
Necessary evil!
amazing
The content was clear and concise.
The topic and instructor was great.
I always come back to WebCE!
The best courses available are with WebCE.
Excellent clarity. Thank you.
Great class
its an spectacular course
Enjoyed the reading
Good course with good examples of daily adjusting activities.
i have always found your courses user friendly and appreciate
Case studies and claim scenarios were very helpful in understanding the material.
There was a lot of content, but easy to follow.
I would find it more beneficial to include more cenarios.
EXCEPTIONAL!
Great class!
Overall I think the course is good, BUT it is too long. It's great for a new adjuster but a lot of repetition for the experienced adjuster. Very time consuming.
I like the read it to me but the voice is very monotone and made me sleepy.
THE BEST SITE OUT THERE. My company pays for us to do our CE's if we use their site. I choose to pay out of my own pocket just to be able to use WEBCE
The grammatical errors throughout made it very difficult to read.
I have been using WEBCE for about 10 years and it never disappoints me. All material and content is great.
This CE site is the only site I will use. My company pays for us employees to get our CE's if we use their specified site but I choose to still use WEBCE even if I have to pay out of my pocket.
Good Course with excellent case studies.
Some of the questions, particularly in the quizzes, are not clearly worded and can be answered more than one way. The narrator voice is robotic/hypnotic
This course is so convenient and easy to follow
Easy to understand and great information.
Useful and informative. The exam kept to the relevant issues
This course is great. The only thing I had problems with was I wasn't sure if my license had certain requirements, i.e. ethics, etc. and so I had a hard time choosing which courses to take because I didn't know if I could choose any course or needed to pick certain ones. So I just picked the bundle hoping it would include everything I needed. I think it does.
More interaction and videos would help this training
Excellent job, ce
More interactives would be helpful in fully understanding many of the topics.
Your information regarding Florida being Pure comparative needs to be updated.
Very good CE lesson
Great Job! Thanks for the excellent content and terrific customer service!
The course took less than two hours to complete, following the read-to-me audio and reasonable time studying the encapsulated material.
Thank you, very informative
I will be a customer again!
Great course, thank you
Thanks for all you do!!
Easy, and clear tests and items.
Easy to follow.
Love these self study courses!!!
Test questions were much more real-life scenario-based than quizzes. Good course!
This course is too long in my opinion. A shorter or more concise version would be more effective and useful to claim adjusters.
The website is easy to navigate and the fact that you offer all the credits I need in one bundle to meet my resident state's requirements is why I will return as a customer each time I need to renew my license.
There should be a clear answer choice, not multiple possible answers.
Very good courses that were engaging.
Some question are valid but most of the questions have multiple answers you can choose from. There so be one clear choice in the answer to choose from.
The course material was very interesting and informative. It would be nice to see more diverse insurance topics offered, including those on ethics, as a lot of the course material is the same or very similar from year to year. Topics on OCP, Professional Liability, Surety's, Builders Risk, would be appreciated. Also, more monitor-free classes would be helpful.
I would have liked to see more examples from Property Casualty
The audio kept going out. I had to refresh the page to get it started again. Don't know if that was an issue with my system or the course system.
Very user friendly. Thank you
It would be helpful if the delivered content were not just in written form but included other types/modes of delivery. At times the content was repetitive. That could be edited/cleaned up.
Course material was well presented.
WebCE has always been informative, quick and accurate in education and completion of required courses.
this was too much reputation of the other courses. waste of time.
Awesome!!
everything was very clear and concise
Block of text - can be difficult to keep track of where the audio is at in the text. Visuals or Interactive components would help with breaking up text and facilitating comprehension
Too much text, lack of visual aids or interactive components
Thank You
Voice was annoying ......... muted it and just read through it
Thank you, WebCE.
overall training was very good in quality and scope.
I loved that it was a claims package CE course.
I found the course & material excellent.
This module was more like what I’m used to. Seemed to work well.
I always rely on Web CE for my CE Classes as they are always priced competitively and are through in their instruction and academics. I highly recommend Web CE to my friends and associates.
It would be helpful when searching for a specific term that the search takes you directly to the term rather than having to scroll through the entire course to find the highlighted term/section.
Glad I passed
Please do not make us wait a certain amount of time before allowing up to take the test.
It would be great to have more than just text and the read it to me function. Maybe some videos or interactive activities will help engagement.
in the exams and in the chapters: please make the genders between the insured/claimant different than the adjuster. scenario with Donna & Molly... "she" did this, and "she" did that.... who is "she"?
Wish the FEMA NFIP flood adjuster program used WebCE.
Wish WebCE became the official provider for the annual NFIP adjuster course. The current 6 hour seminar, the same format and content for the past 10 years, asks for no student participation nor any feedback to confirm that students actually learn something.
I've recommended many.
Course was redundant and boring at times
Keep doing what you do! To inform and educate the public.
I did not like the fact that the questions seem to go around in circles as if to try and confuse you. It seem to go off down different worm holes in other directions just to end up asking... what's the price of eggs in china. When it should just ask you straight up questions about what you just read.
well done complete course.
Some of the questions needs to be proof read. This is an insurance course and some of the ending questions on the exam read something like Anne Adjuster, instead of Adjuster Anne. Also, I still found some grammatical errors.
there was some wording that was off or hard to understand what was intended
good info, thank you
Good product, thank you
Need update some old questions suggest dated material
The exam questions were structured very oddly, which resulted in confusion for and lack of clarity with what was being asked.
I liked the case-studies.
I appreciate the names used, it makes what can be a long laborious process somewhat engaging and humorous.
Some parts need to be broken up into smaller sections. Reading these can be quite long, and I think breaking them up would be better. It's a lot of information to digest.
Disliked: the vocal reading was too fast. When I tried to control the speed by dropping down to the lower speed (it was actually the lowest speed), it was too slow.
Good refresher on reserves and claims handling. Thank you
I love the read-aloud option and the review of missed questions.
alot of information in this course
This one was hard. Things I had not seen
Appreciate not being rushed when taking the test.
I liked the subtle humor in some of the questions: the Elaine, Jerry, Cosmo Insurance question for example. Thanks!
Awesome content, very helpful resources
great courses
Thank you the whole experience was great
I have used your services in the past
some of the quiz questions appeared to be intentionally constructed to be confusing. The exam questions were straight forward and clear. I spent too much time trying to figure out your confusing quiz questions and kick myself for not realizing that the quizzes don't matter.
Very good information. East to use website.
The audio version to the course was effective and helpful. Including the link to assist in reviewing the questions during the exams had been helpful. Adding a search engine would have been helpful but not needed.
super duper
I was a bit hesitant that this test satisfies my requirements as a Public Adjuster. Also, several typos in the exam!
This class has spot on information for an adjuster. It was very informative.
The real examples helped me understand the process and made the learning applicable to real-life situations.
Great course and easy to access.
Great Content!
The test was difficult compared to the pre--test material. Maybe a pre-test with a substantial amount of questions would be helpful.
I love the text files w/ all the notes it makes it easier to check my answers to make sure I've retained the info. no changes needed.
The Final changed three (3) of my correct answers to incorrect!!! What's up w/ that??? Pissed me off... The same was happening in the Unit Chapter, however I caught it. Needs fixing.... Same for when i was chatting. Everything disappeared.
The information in this class is very subjective.
Thank you for your great courses. See you in two years. God bless you and I hope you have a Merry Christmas Rudy Grado Merry Christmas.
I really like the interactives and the voice options.
Great course and no errors. Thanks!
Liked the audio pace
Very user friendly. Easy to understand content. Great job of explaining process.
Just a little long for 1 hour of CE
format is easy to navigate
Very easy to know what courses to take to meet requirements of state licensing so I appreciate that.
Web CE has been a gift. Easy to listen to and do the tests.
Thanks, for making the process, calming and supportive.
Good courses. I never give the highest marks as there is always room for improvement in everything.
great product!
I have used Web CE before and find it to be very user friendly.
Very happy with the course. I work with marine insurance but found this course interesting and many elements are applicable to my work, especially about RORs and denials.
I appreciate that many of the exam questions were pulled from the quizzes at the end of each section of the course.
I am dyslexic have Irlen's Syndrome and ADHD, being open book truly helped.
Great course, well constructed.
Some of the test questions/answer choices seemed very silly. For example, What should file notes that may be read in court not be...entertaining? There were some others also.
Excellent module and what I was looking for to help expand my knowledge in claims practices.
Great website, glad I used it.
I liked the examples the courses provided & was relatable to adjusting claims. I guess if there was a glossary / terms at the end of the entire course it would be helpful / make things easier to remember. Everything was easy to learn with the courses however.
Excellent course content and presentation. I'll use you every time I have a need for CE credits.
Easy and accessible
I personally wouldn't use this site again. Its way too many questions for the exam.. we are already taking a quiz through out the course. TOO MANY QUESTIONS ON EXAMS
WebCE is great. I'm a repeat customer
I'm a repeat ebCE customer. Would recommend.
I really enjoyed the course and found it helpful to my development.
excellent
Long course and long test
The time frame for some of the material is too long.
The questions on this exam were really based on common sense scenarios which I like much more than having to know definitions or things like that.
Thank you!!
None at this time
I liked that the course was easy to navigate and the questions on the exam were clear.
Easy, informative, good value.
THANK YOU
Love your program. Thank you!
Some of the answers in the chapter quizzes were silly.
The only issue I had was trying to find the pdf files of the materials for the course on the site, everything else was great!
Excellent course easy to understand
The content is current and relevant to claims adjuster in all venues.
there has to be a better way than just here is the big long PDF have fun
there has to be some way to make this one more entertaining than just a big ol long PDF
Whom ever wrote the course content (specifically the test) - is hilarious and I thoroughly enjoyed their work.
I learned some things I did not know!
A lot of information was contained in this course. I think it should be more concise or shorten the class.
Liked the content and occasional humor.
No read it to me audio
more fun interaction
I have used WebCE for years and have always found it to be easy to you. I appreciate the updates to the platform and to the content Thank you!
Read to me audio is a little slow.
Great Experience
I've used WEB CE for years. No issues EVER.
Great job!
I appreciate the answers being highlighted in yellow, so you can easily see if there are unanswered quiz/exam questions.
Like that for a small addition fee, the CE is reported to appropriate state agencies.
It was a Claims Investigation course.
Very clear and concise material. Mini test very helpful.
It was great.
The only issue I have is that the class is marketed as a three hour course, yet if you watch every second of the material you are still 45 minutes short of the three hours. Module time should correctly reflect the time the entire class is marketed as. Otherwise good stuff!
Courses are all great; the AI voice gets too tedious - easier to just read it.
Good course. Also a good review of my past Adjuster's License Test.
great class
It would be great if there were more videos incorporated into the content. Sometimes the audio can get dull when it is alot of content to cover.
It takes way longer than 2 hours to complete
Need more work comp questions and not focus so much on the other lines since this course is listed under workers' comp.
GOOD examples of possible scenarios for reference
detailed examples
N/A, great course.
I think Web CE products are great. Educational and accomplish the requirement for continuing ed.
WebCE is the BEST!! I always recommend WebCE to my coworkers.
Great study course
Perfect and clear course thanjs
No comment
Good Job
If you are taking the course and need the audio to read to you, the time allotted is much shorter than the time it takes to complete the course.
The courses are great! The audio enhancement is terrific. I would suggest there could be a highlight feature so that notes could be made while listening and watching the videos.
The wording of question 24 of the exam was unclear as to who the policyholder was.
I ammmmm doneeeeee
Put it all together
not as memorable as vendor presented.
Love WebCe
Excellent course - thank you! Would recommend!!!!!!!
Thanks for a great course. Got any job openings?
Not too much information to retain for each subject.
The material is rather dry. I feel something more interactive would be more beneficial.
In the section 'evaluation of a 3rd party bodily injury claim', Florida is no longer a pure comparative state. We switched to 50/50 in March 2023.
Thanks. easy to navigate
Good course
FANTASTIC
good class
The course was very clear and helpful. There was no stress navigating through the site. Thanks.
The module is too long.
Questions that related to the topic at hand but were not purposefully made to be confusing by attempting to add double or triple negatives.
Take off the time requirements before the exam opens
I am a repeat customer. Somewhat time consuming to find monitors
I would like to have the option to order the courses via the amount of CE hours.
Some questions were poorly phrased and lacked clarity.
Excellent program and loved my results! Thank you!!
I found the WebCE courses to be very informative. I will definitely recommend to others
very professional
Having examples and questions that were engaging or humorous made the whole course more engaging to listen to and kept my interest where it could have been dry.
Some of the words or phrases in the questions were ridiculous. Run afoul? Behooves? Nobody speaks like that.
detailed subject matter
Good practical overview
Great presentation and it was easy to follow
Thank you. Invaluable information.
A required survey completion just to be able to print a certificate that should be provided. How accurate do you think the survey will be when it is forced?
The question regarding the VIN on the dashboard was poorly posed and ambiguous.
I do understand the course but it gets confusing at times when you take the test and wonder if you even studied or even memorized all the material that was given to you
I have used you service for several years now and do not expect this to change.
I like the exercises where you answer before the summary questions. Where you pick the item after reading the description
I'VE PURCHASED YOUR PRODUCTS FOR A NUMBER OF YEARS AND EXPECT TO DO SO IN THE FUTURE. I HAVE NO COMPLAINTS OR IMPROVEMENT SUGESTIONS.
This course is geared for Auto insurance adjusters. Very little For a Public Adjuster
It is interesting that this course is for Pubic Adjusters, and good. It really should be for insurance adjusters as they are not required nor do they get this type of training from the insurer. The insurers adjusters should also be required to take the same courses as obviously they are very lacks in their education for their adjuster. This should be mandated as insurer adjuster training.
I found some of the information not accurate. For example in MN PIP isn't an elected coverage.
Enjoyed the material. Informative and easy to navigate through.
very clear and easy to follow
This was a valuable class! What do you recommend next.
The audio helped greatly in understanding the material.
I like the humor, the wit and the cleverness of it all.
The course overall was Great! Thank you.
All good
My Go-To for CEs!!
the needed materiel available with each test question was perfect
sometimes it's hard to hear the audio
The gentleman who customized the CE packet for me was super professional and super nice. I'm sorry I didn't write down his name. Thank you!
The course was to the point and was easy to read and good straight forward questions that were relevant to the subject.
Course was good information and was specific to the point of the subject being discussed.
The final exam covered topics that were not in the course material.
In 3.5, Melvin Green/Mr. Green changes to Ms. Green... if this typo is corrected, this may be less confusing to future learners.
easy to use - some answers are amuzing
More visuals would be helpful
this course was a fresh reminder and steps to follow while adjusting claims
it was quicker to go through the course than the time required
great learning
Course is too long!
I liked how easy it was to save and exit when needed. When going back into the course it was very east to pick up where you had left off.
I like the ability to print a pdf of the material; this helps to reduce the time I have to spend looking at a screen.
Clearly presented information - thanks.
Very well organized and sections into which it was divided were logical and consistent throughout.
no further comment
Courses were easy to maneuver.
Good content
Good experience
The course was educational.
None, thank you.
i finished the course when not in the hospital
No Comment
Good content and set up.
See you in 2 years! Thanks for the best content and ease of doing business! I really appreciate you taking the stress out of continuing education. I actually enjoy the content! All the best to all of you!
Web CE is my go -to for all my CE needs. I appreciate the content and ease of doing overall business with WebCE. Cheers!
Excellent course, well written and covered essential information. Practice exams matched final exam very well.
found some review questions somewhat ambiguous.
Easy to understand, and well laid out. Would use Web CE again.
Thank you,
Did not cover Life, Health, and Disability claims.
You guys haven't failed me yet. Thanks for the continued service.
great content that was effectively organized and presented. The examples were entertaining and thought-provoking.
Excellent product,
Excellent product! Highly recommend it
I miss model law vs model regulation questions each time and I swear you have it backwards from the study guide.
The flow of the reading material made it easy to understand all concepts. Thank you.
Informative and easy to understand
materials and quiz questions too similar to other courses
Good Class.
Web CE is great and covers every educational need I have. I can't think of any improvements. Thank you so much!
The audio was too slow.
Course was very basic but otherwise fine.
creator of course seems out of touch with present day adjusting.
This course focuses on auto insurance and has 0 value to someone that does homeowner's insurance.
The 10 hr course and 55 exam questions should be be broken down into smaller sections
The names used in the examples are distracting while trying to take the sample and final tests. In a lot of the questions, names aren't even necessary and just muddy up the question with alliterative words.
Some of the questions were a bit deceptive. For example, the NAIC Model ACT is always referred to as such- including in this course, but when the question is asked, it asks whether it is the "model law" or "model regulation."
I think it would be nice to have different voices for the read it to me audio so it is not so monotonous.
There were several typos in two sections of the course content. I do not recall which two.
Great material
on point
informative.
nicely done
Loved the course.
easy and efficient program for adjusters, greatly appreciated!
Great presentation.
I love WebCE
very satisfied
Once again the course material was concise and easy to understand and learn .
Some of the questions were very long. I've held my license for 20+ years and as an experienced adjuster some of these questions were worded in a way to almost trick you. Almost as if you had so much verbiage, I had to figure out who you were talking about.
There were several grammatical, spelling, and other errors in the text that made understanding difficult.
There were a couple times I had the same questions back to back to back on the same test. I had one question.
Well Done!
The test content uses pop culture references that are very dated. There are some practices noted in the training that are very dated as well.
Very explanatory and easy to comprehend.
Thank you for making a dreaded task easy and efficient.
Thanks very much. Your employees were most helpful and friendly when I called with questions.
Love the format and being able to look back to read and understand the content. Thank you
The information presented was clear and informative.
All good - no issues with taking this class/course.
I like that you can review what questions that you get wrong. Not all tests show this and you can only wonder what was wrong and why.
Course was very helpful and especially if a person that is entering the claim field.
some extremely vague questions occurred in the early chapters/exams
I completed the exam, selected to grade it. It signed me out. Logged back in, went through to grade exam again and deleted 1 answer and graded the exam, so I got that one wrong. That is my only issue.
Chapter quizzes/knowledge checks were beneficial
I appreciate WebCE submits the completions and the course information on my behalf. I also receive notification from WebCE date information is sent. All of the course content was informative and easy to understand. I will definitely use WebCE again and refer friends.
None. Everything was fine.
Some of your wording is out of place. Example: 'would the claims adjuster most likely' you have "the would claims adjuster most likely". That's just an example but there are several errors like that throughout the study.
thank you!!!
more practice questions would be helpful.
Thank you for the wonderful content and learning! I will definitely use WebCE again!
I absolutely loved the test questions like Jerry's Ford and Abraham's Lincoln. It keeps the mood light and feels a little less like a stressful test.
Good course, very helpful...
course was fine but as a public adjuster there were several areas that I will never use. i have been liscensed since 1979.
The audio is super boring. Need an actual narrator vs. a recording. Reading is very time consuming.
It was simple to complete.
Very easy to maneuver and take breaks. Best to do on the weekend. Informative
Easy to follow. Well put together and informative
no additional comments
Excellent! Thank you!
At a loss for words, great experience all around
All Good
This course was some what harder to find answers in text.
Over the Years WEBCE is my preferred site for Continuing Education Thank you
Clear content, easy to read through.
Great CE courses!
straight up awful set up
No additional information
I thought there could have been a little more emphasis as "determining their is a policy in force" as a preliminary step in claims handling. It was noted round about. But the steps incepting a claim investigation could have been a little more steadfast in presentation. You probably cover it better in another course is my guess. All good overall.. I also like the way you teach broadly, but then tend to focus more on what is actually relevant in the real world for testing purposes.
The information is too broad and not straight to the point. The summary doesnt offer any additional insight or information that corresponds to the exam
Robotic voice is annoying
LOVE WEBCE!!!
I only use webce for my continuing education credits.
Returning customer....still very satisfied
Great process
best course so far
Academic, interactive and educational.
Some of the material was dated.
Fantastic!
Thank you !
I love your courses. Keep up the good work in providing these to us. Your prices are very reasonable too. Open book works great for me. I don't retain things like I used to so being able to refer back is great!! Thank you sooo much.
Great service
You are one of two approved vendors from our company.
The PDF of the course transcript was helpful for me, as I learn best by reading.
Great course.
My years doing insurance- I have only used Web Ce...always very happy with the material.
It was hard but i did it! Good voice which is easy to understand
Excellent material easy to understand.
The course is well structured.
The test had great value because it was convenient and allowed me to stop and start.
very easy for an inexperienced adjuster
Corse content was relevant and up to date with the current industry
WebCE is our agency's GO TO CE provider! Thank you!
It took a minute of trying to click on topics before I learned I wasn't past the Introduction yet...
Would be more effective if presented in person
very happy with the course & material
THANK YOU FOR PROVIDING THIS ON LINE COURSE. I COULD NOT FIND TIME DURING NORMAL BUSINESS HOURS FOR ZOOM OR TEAMS TYPE CLASS
Good program
Well-constructed course.
none at this time
EXAM WAS KIND OF LONG , MAYBE SPLIT UP INTO 3 PARTS. THANKS
I have used this site for all y CE's and still very happy with them.
very happy with the courses
Vert good information that relates to my role.
some question were not in the reading content
Nothing additional
I loved the course it was great
Thank you for providing this course.
Great courses
It was navigation friendly!
Clear and concise details examples of claims process.
The references in exam questions to TV shows like Seinfeld and Dukes of Hazard were some welcome comic relief to the coursework and exam process. Thanks.
Lengthy
Some of the questions in the test were also on in the quizzes which makes perfect sense. However, I would recommend not posting the correct answers in the exact same spot in the test as they are on the quizzes.
I always do learn something while taking these courses. 0ver 15 years and I learn every time
Course was very well done.
Coarse is amazing.
The course materials and the content delivery method is amazing and very user friendly!
AWESOME!
The whole presentation is excellent.
Good Course
Well-constructed course
One question was not covered clearly in the reading material.
I really liked the easy to use and understand format!
Excellent overview of multiple lines of claims and how to investigate them broadly maintaining professional and ethical habits.
The speed controls on the read-aloud are WONDERFUL!
When on a page, to be able to jump the audio ahead, instead of listening to the entire page again. Some pages are VERY Long. In some situations, I went back to prev page, then when I went back to page I was on, had to listen to the entire page again.
Test is too long
Grammar issues and questions without supporting information were on test.
The course is fine as is.
The course is clear & concise.
Everything is okay
I always love & use WebCE! Thank you!
I appreciated the real life scenario questions
I also loved the wording of the questions in the final test. I appreciate the humor of the names of cars & insurance companies. Kept me interested!
easy and great as always, thanks,
good class as usual
All good.
Thank You!
it would be better to have the courses that are this many hours long to be broken up into segments that can be completed.
Very educational course.
would like more visuals
Informative and useful to my interactions with clients, carriers and consultants.
VERY HELPFUL
Thank you! Glad that's done and 10 days to spare on my CE credits to keep my license. The best part of Web CE is that you can do the courses any time you have free time. Denise
Course material was clear, concise, informative, interactive. I definitely enjoyed the audio. Thanks everyone!
Did not like 50 questions. 50 questions at the end of a 6 hr session was too much. I'm just saying.
It was actually helpful and fun.
Questions should be adjusted to specific positions and what they actually work not just what a general adjuster needs. Unless i decide to work in injury i will never use that information. Instead additional information towards my actual claim handling could have been added in or even expanded on in more detail.
no suggestions
Lots of overlap/repetition between this content and the the other courses I've recently taken, even though all of these courses are part of the same "package" suggested by WebCE.
Too long
Good course, thanks
I enjoy your lessons and always learn new information. It's easy to access and understand!
I use WebCE for all my CE classes.
Good raining and good product.
No comments
Offering a series of shorter courses was definitely the right move. Short courses with short tests are far better than one long course with huge test.
At this time I don't see where any improvements are needed.
Good quality training.
I have no additional recommendations at this time.
All good, thx.
WebCE is the best!
I enjoy the read it to me audio so I can read it and hear it at the same time.
Overall this was a good course. There was some redundant info but I suppose this is necessary when instructing. Thanks for helping me get my CE credits done today! Denise
The website and courses were easy to manuever
I learned a lot from this course.
In review of some of the multiple answers to some of the questions there appeared to be some ambigious answers in my opinion, to certain questions
Thank you I really achieved my credits. The test is very easy to answer.
course was excellent
My only gripe is that the course is too long
The course was very informational.
Really enjoyed the content was on point, concise & not too lengthy. Appreciated that I had the option to read at my own pace vs forcing end user to use the "read it to me" method, which is much slower than I tend to read.
The coursed are very informative
Very nice pace, which allows you to focus on the material. Thank you!
Overall the content is detailed and comprehensive.
Great job, thank you.
I liked the format and the option if Read-It-To-Me Option.
Excellent course. The material was well presented
Great job, thank you!
make it more clear on in-class ce approval vs any ce credit class
It looks like the funny writer did the questions for this quiz too, shout-out to them. While I don't work in claims, I feel like I can use this information in coaching the customer service reps I assist in explaining the claims process, and why we can't say over the phone if a "what if" loss would be covered.
This one was very tedious
I have used WebCE for years and recommend it to others.
Continue to provide clear and concise instructions as you well done in the past.
Great course, I like that your company offers a package that is diverse, yet still meets all of the requirements for license renewal/continuing education
Course a bit lenghtly
informative
A lot of questions.
Very informative and not gone over at a pace that could be followed not rushed
The course was great and well presented. Thank You! Nancy Cahill
This course could be shortened.
I have used WebCE for several years when it comes to CE credits. The material, ease of use and educational aspect is important to me as an adjuster and challenges me to continue to learn laws, procedures that affect my position as a Commercial Claims adjuster.
My only complaint is that some questions seem like they could have some of the same answers. It seems like it's trying to trip people up.
10 course is too long and the test should be broken into 2 segments
dont change it up too much!
I am a licensed staff person who works for an agent. I take most of the customer service calls and took this class because I thought it would help me with clients who call with questions about their claim. There was some new info in the course for me about the process a claim goes through to get resolved, Otherwise, I thought the content was very basic. The content is aimed at claims people not sales producers at an agency who are helping irate customers with their claims.
Very user friendly.
Excellent!!
Audio is great helpqw2
Generally good although there a number of grammatical errors in the curriculum and a few ambiguous quiz questions.
A good refresher course
Was excellent!!!!!!!
Materials and questions were realistic and relevant. I was able to learn depth to the realities adjusters encounter. The scenarios included particulars of importance between the relationship of the position as an adjuster and the customer.
Excellent course and very relevant to my day to day job responsibilities.
Another excellent course, easy to use and very clear. Also no technical issues of any kind.
I can't think of anything.
In discussion of the customer fall claim the review of the damages indicated 8 weeks of treatment before the doctor's release to return to work, but the lost wages calculation was for only 6 weeks. There are some grammatical error in the final exam questions.
Excellent and easy to understand, I love the test between. Thank you!
Thank you, great website.
I LIKE THE QUESTIONS NOT BEING TRICKY. I ALSO LIKE THERE WAS NOT THAT MANY QUESTIONS.
In Chapter 3, Question 5, the Answer is “C,” but this is incorrect because there was no indication in the scenario that Bill identified himself. Therefore, there is no correct answer and the closest answer would be “D.”
Chapter 2, Question 4, is poorly worded and the choices A-D incorrect. The question is asking when a final payment can be placed on a check. The correct answer in the book is “C” which states: “The check is for the amount shown in the policy as the limit of insurance.” This may be or may not be true. Often, final payment is may below the policy limits. Although I selected “B” as the best answer since that occurs more often than “C,” I believe the choices are poor and a better selection should have been made. This tells me that the writer is quite inexperienced in claims adjusting. Chapter 4, Question 5, Answer B is clearly wrong. The best answer is “D.” The question concerns contacting the claimant on first notice. “B” indicates that the claimant take photos of the intersection. This is not common unless the adjuster is way out of the community. The job of the adjuster is to conduct the investigation. The insured or claimant does not conduct an investigation. If the claimant was injured while taking photos, he/she could get a lawyer to sue the adjuster/insurer as an agent of the company. “D” is the best answer. Chapter 5, Question 3, poses a scenario that is partially incorrect. In the question the adjuster will be “making sure that she understands the medical terms, diagnosis, and treatment plan.” Again, this could not have been written by an experienced claims adjuster. It is up to the provider to ensure the patient is aware of the medical terms, diagnosis and treatment plan. Adjusters do not and should not be doing that. Perhaps the question could have been phrased differently by indicating it is a Workers’ Comp claim where the adjuster may be more involved with the injured party. Unless otherwise stated, I interpret all questions as non-WC claims. Chapter 8, Question 1, Answer “A” is clearly wrong. The correct answer is “C.” The question asks about verifying replacement cost. Answer “A” indicates evaluating the facts and information. Answer “C” discusses “Establishing a documented value for claims resolution. This is the correct answer to the question being posed. In Question “22” of the test, I found significant grammatical errors. “Felicity recently handled two separate dog-bite claims in which a teen-aged boy from a neighboring household was injured. Investigation in both cases revealed that the boys had been taunting the dogs, which finally responded, and she successfully denied both claims. She just been assigned another dog-bite claim involving an injured teenager. She assumes it will have a similar outcome. Which reaction by Felicity would be most appropriate?” “which finally responded,” seems to be an incomplete phrase having nothing to do with the predicate. “She just been assigned” is poor grammar. Should be “She had just been assigned”
Excellent course!
Keep up the great work.
Content and questions overly long, plus several typographical issues.
The course is very thorough and the materials relevant.
Content and questions overly long.
The Reading was very long .
I learn better when it is read to me, Thank you
WEB CE courses are the best..... Love the courses and the ability to work in them.... Most helpful.... Thank you!
Great, thank you!
Very informative and easy to guide.
These questions are very inconsistent with the fact of CE.
Great, easy, thanks much
Excellent course guide material. Easy to read, comprehend and follow. 4 out 4 STARS
good information
It would be beneficial to include more content/questions specific to "Public Adjusting" vs. auto insurance. Some available responses could be interpreted as an accurate answer.
Good course material and relevant to the topic. Well laid out!
LIKED THAT THERE WERE APPLICABLE SPECIFIC AND STATE RELATED INSURANCE REFERENCES
Any chance of a real voice instead of the AI? It's terrible.
The scenarios were helpful in connecting the material to the work of a claims adjuster. The course would benefit from more engaging material including videos.
easy to understand
Reader can read slightly faster and with more enthusiasm
Great tutorials for a satisfying learning experience in the course study for my Continuing Education Course Credits.
The scenarios were good examples of what will happen in the field.
Good service, thank you.
I PREFER THIS FORMAT TO GOINING TO CE CLASSES
I thought the biggest issue wit this course is that is was boring. It was hard to stay focused and too wordy. Some of the material is quite good. Perhaps more video interaction to show concepts would make it more interesting.
Better audio would be helpful in facilitating concentration on the course material
Good content! Check the bullet points under Voicemail and Answering Machines - one was split up.
As you were able to re-arrange the courses originally chosen to other courses, I am satisfied.
please make sure info covered is on the exam and what is not covered is not on the exam Thank You
Great job. Keep up the great work!
webce is my 'go to' source for ce requirements every time.
Very affordable
This course was super easy, but then again I have been in the business for about 9 years....
Good Lesson
informative, concise ,
The only comment I would have is that I felt this course was kind of repetitive in some of the chapters.
Application of deductibles should be covered in the material using input from subject matter experts.
This is one of the better online programs I have come across. Keep it the good work.
Great course; will be retiring in the next couple of years so probably won't need CA CE again but will need AL next year. 47 Years in the industry glad I passed this 98% as I would question my career at this point if I didn't get a good score. Thank you for making the process easy.
Loved the interactives
None at this time.
I was looking for a Claims Evaluation with more focus on Workers' Compensation. More information in description may have helped me in choosing another course.
Some of the questions were confusing to me - like the difference between defining and diagnosing an issue.
always educational
I had question 45 correct the first time.. You should correct the typo between roger and rodger. I changed my answer to no coverage because it looked like a trick question that roger and rodger were not the same person.
no comment
Very good experience!
Check your questions on the exam. I had 3 or 4 that had typos in the question.
Thank you for having the look up option as it saved me a lot of time looking up answers I did not feel 100% sure of.
Am a very satisfied customer!
There were too many typos, missing words, and gramatical errors in the materials, questions, and answers to count. Someone needs to do some proof-reading here.
It was very educational.
Very assessable
Don't Change anything
it was easy to read the information.
To the point and no trickery. No Further- Thank you.
This one was waaaay too long.
Great overall experience.
Some of the exam questions and answers were quite humorous which made it somewhat fun
Waiting the clock out is torture! Sorry. I could have done mine in far less time while reading each section and answering accordingly.
Just wow. so helpful.
very poor tests for an insurance adjuster's license ugh
I had an issue with the monitor log in that proved to be very frustrating.
Very informative
I appreciate the ability to review those questions I may have gotten wrong.
I have been using your services for more than 6 years now. I have always been pleased. I strive to stay on top of my professional education and appreciate the manners in which you allow me to do so.
as usual...really liked your courses...very efficient and understandable.... see you in two years....
AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The questions are difficult to follow in the way they are written and the use of some very unusual names distracts from the question being asked.
Thank you for the clear instructions and information
Many items in this model were previously covered
I laughed at the question about claimant Elvis "when Elvis left the building". Many other questions were also funny when it came to choosing an answer. Thanx!
There should be courses specifically for workers' compensation. All of the courses taken had only a few questions.
very user friendly and the smooth reporting to the State for license renewal.
VERY CLEAR AND EASY TO UNDERSTAND
I love the option to turn off the audio and read at my own pace.
I like the search feature on the course helper. I enjoyed the humor the authors used in formulating the questions.
For property adjuster testing I'd suggest more property damage claim scenarios.
Some of the questions were vague and unclear as to the correct answer but overall good
It could be less dry. The material is not very engaging, or exciting to use.
I really enjoyed this course and will look for additional courses that will add to my understanding of laws / regulations as they relate to claims adjustment.
superawesome
the claim scenerios were very helpful.
the read-it-to-me audio is really rather terrible. Hearing 13,000 read as one three comma zero zero zero was annoying.
The quizzes were difficult to follow because there were too many scenarios to remember. For myself, I would have been able to better organize the learning material if each section had 1 scenario to review at a time.
it is riddled with spelling and grammar errors that make some questions difficult to understand.
Audio is very important.
This particular subject was very straight forward and helpful. This course to me has real value.
Good course which easily explained different matters, relevant laws, and recommendations to properly adjust claims.
It would be nice to know the correct answers in the check your knowledge section sin the middle of the course when 1 is answered incorrect
Very user friendly. Clear and concise instructions.
I found this course to be very enjoyable.
Trainings are long.
Great course. I will be back next year.
The automated voice is not very conducive to learning. Please exchange with a pleasant human voice for better concentration
Courses and professionalism of the WEBCE is EXCEPTIONAL.
These courses make obtaining the educational credits easy. The task was not so daunting. Thank you!
I enjoyed the review of handling liability claims. I do only property claims and it was good to review liability claim handling.
I like the quizzes after each section and the details for the right/wrong answers so i can better learn.
The content was relevant and the read-it-to-me audio really helped me - thanks!
In beginning the course I did have some difficulty locating my NPN.
I had to re read questions many times to get a full understanding of the question as grammar was------was----it sort of seamed like someone from another country translated to English from a different language and didn't quire get it proper. If you ran these questions thru a grammar check you would get many corrections.
Typo in Question 11 for the final exam: "Assuming an insured*sic (SHOULD BE INSURER) is legally responsible to pay damages to insured party as the result of an auto accident which of the following injuries most likely has the highest settlement value"
Excellent course and easy to follow and understand.
Very good course and easy to understand!
Pretty long course, better to break it in sections to not lose the reader for test taking.
Very thorough and informative.
Easy to use and will use this service again.
truly enjoy taking my CE courses with your company
The test had odd questions that honestly had little to do with the content. It was a bad test overall.
I would like to know the answers to the questions I marked incorrectly The robotic reader (mis)pronunciation and misplaced emphasis is distracting The scenarios presented are extremely helpful tools, thank you
Provide video clips
All your content was very relevant to the final test.
Loved the reference to some great books!
Overall very good experience.
Audio interactive option is excellent option.
I was able to follow along and refer back to any information needing to be refreshed during exam.
Also really lie that yo report to the State of Florida twice daily. Results are able to be confirmed quickly including compliance with the state.
Thank you very much for this learning experience.
Thank you -
The courses provided were very informative and clear, the tests included accurate questions referencing from the learning materials
Everything was very easy to follow.
The content should be checked for typo's and grammatical errors. One that I recall is question number 24; it should read an engineer who will serve.....it currently reads to will serve.
good info
One of the quiz questions does not have a correct answer. May 2nd to June 2nd is 31 days not 30. May has 31 days.
Great program for CE's.
Your questions are ambiguous in many cases, not applicable to the operating practices of many prominent insurance companies, and at times unprofessional.
Thank you for all your help with this process.
I had no prior experience with claims and this course was extremely helpful getting a good understanding of aspects of claim resolution.
Some questions and answers are written inaccurately. An example is a question asking for 2 items/thing but the answer is essential listed as a single time/action. Leaving errors in information processing.
using you for years. would not change for anyone else You are the best for me
This is experience was an awesome one. Thank you for the help.
Most of the material was more for a new claims adjuster, not as relevant for somebody renewing their license. Much less time should have been spent on the material. I would have passed the exam without reading any of the material.
Excellent way to complete CE credits. Thank you for your hard work in making these courses available, affordable and very relevant.
This was my first time using your system and it was great. Information was clear and being able to review section was perfect.
practicing adjusting for over 40 years and your course taught me some issues that i did not know
sometimes the questions are extremely confusing!
test is too easy
I like to convenience and ease of using this program for my Ce hours.
Awesome tool to use and very clearly stated
good content
lots of grammatical error
As an adjuster for over twenty five years the answers to some of the questions were not correct.
The instructor's voice was monotone.
I was happy with the content, it was clear and easy to understand. I didn't care for the "read to me" voice, it seemed unnatural and made it difficult to concentrate on the content. I would have liked to see more variety in the presentation, more diagrams, and graphics.
Thanks! Excellent
Information provide was relevant and appropriate
I like the option to choose how many courses I wanted to take and within what time frame. I also appreciated the option to pause and come back to the material
Wouldn't dream using any other courses for my license renewal other than those provided by WEBCE!!
Please make playback speed (if selected) apply to all subsequent chapters. It's annoying to have to set the playback speed on every page.
Some of the pre-test questions and correct answers were arguable based on the information
This course repeated the same information over and over again. That is not necessary - makes the course longer than it should be. There are a lot of spelling and grammar mistakes that I noticed. The first practice test repeated itself from the first Ethics course that I took - exactly the same. This course needs to be reviewed and made better. I was not happy with this course. Some of the questions are ridiculous as well.
besides the audio perhaps adding some scenario based videos/ Other than that its a great course.
There were several typos in the earlier sections - specifically, they course material said "collaborate" multiple times when I believe they meant "corroborate".
I did like the interactive selections. The class is excellent, to break it up some a video can be helpful.
The course was excellent and served its objective. Just to break the course up a bit, a video mught be helpful.
Course was very information.
It was very boring content and hard to stay focused.
I have been using WebCE for many years because if it's are of use and mobility of the design of the CE programs
I have found that Web CE is an excellent tool to complete my CE requirements. Information is presented in easy to read and comprehend and keeps you engaged with relative examples.
Great format and easy to follow
Very happy with the flow of online content. I enjoyed this ce program.
Easy, accessible navigation to contents and information.
The exhibits are very helpful
Awesome Course
i appreciate the sense of humor while completing the learning process.
LOVED the little interactive video *check your understanding*
very good
Had a difficult time trying to locate License number
The Courses were amazing. The Quiz' at the end of each segment was very necessary
It would have been helpful to define "sublimits" to property damage so as to be so informed for the utilization in regarding the structural building as well as personal property. And, for jury trial, the individual case method indicated six (6) lay people, which is permissible for a "petit trial" in a federal court. When considering a jury verdict, would not 6-12 lay people comprise a federal court's trial by jury? Just a thought for clarification, it certainly did not affect the outcome of understanding the issues of making an estimate for the individual case estimate reserve method.
awesome program
great product
Good information
The program was user friendly and relevant. I liked that it saves my place allowing me to return to the program when I have a busy day.
Nothing comes to mind at this time
This section was very well written which made it easy to understand.
Good Course.
The read to me audio needs some work - it was very robotic and doesn't have a cadence with punctuation. In addition, there is a lot of repeated information (for example, the sentence "There are five (5) apples" would be verbally relayed as "there are five five apples" which I found redundant and distracting.
Great program
Please add more Professional liabilty and E&O courses
I really enjoyed the small bits of humor in the quiz questions...."Elvis has left the building"
great refresher
I was impressed by the structure of the course and the go at your own pace system. However, some of the questions were poorly worded. There were numerous examples where the "question" didn't actually ask anything or the question being asked was unclear. There were also examples of questions were the answers didn't seem to make sense, were all correct, or were somewhat subjective.
During the course, the mini quiz questions were more difficult than was required for no reason. The questions at the end of the course were more meaningful and more accurately reflected my knowledge gained from the course.
The audio -person reading the the course has a very monotone voice that i found myself getting very drowsy.
i have ordered for Web/CE several times. It is the best CE site I have come across
This is a very informative, easy to folllow course!
nice program
content delivery is outdated and some questions are not sensitive and we don't think, act, or talk like that anymore. Take some time and update accordingly
All of the modules fulfilled their purpose. You might enhance the program with a video or two.
Liked the course it was very informative and professionally organized. Please include more interactives and some video to enhance the learning process and retention, also to make it more interesting and "fun".
The pre-test did not feature in the actual exam, why? And what is the point taking the pre-test?
i have used this site for certification for years
Some of the jargon in the more-technical parts could use more explaining in layman's terms. Excellent use of humor with the punning names.
Although the automobile claims information is not very pertinent to my adjusting work, I enjoyed the humorous references to old TV shows and movies!
Have additional questions more applicable when pertaining to a Public adjuster
Noted some spelling errors.
Love WebCE. Clear, concise, and to the point. Thank you.
I learned something and enjoyed taking the course
The voice is a drag, animated videos of the script or just a little charcuterie talking would be cool and more interactive
A view videos to break up the monotony of reading would be beneficial
Great info
I feel the information (i.e. timelines) in the Fair Claims Settlement Practices Regulations that are specific to California should be cited.
Good course. The only issue seen or heard is in the voice not pronoucing certain words incorrectly within the text.
Love the humor in the content!
Very detailed course, easy to understand and follow
The computer generated voice for the course being read, is very monotone and does tend to make it hard to keep your attention on the lesson.
I always use WebCE!
Thank you! I had a great experience!
make it easier to go back to the course you paid for once you logged out.
Some of the contents seemed either somewhat outdated, or the examples were very simplistic (too obvious, and not really educational).
Great course- easy to navigate. 5 Stars. I'll be back in 2 years..Mike
Informative and content easy to follow. Thank you
I've used your services before and I will again in the future.
this comment is not specific to this course, but I did have to call support due to some courses I selected did not qualify for my CE. Support was awesome and very accommodating to my needs! Thanks!
I prefer questions at the end of each chapter, not a major exam at the end.
Read it to me audio was great.
Enjoyed the course and found it to be challenging. Very good quality and look forward to completing my next CE qualifications.
I wish we could see correct answers to the missed question on the exam ( if it's passed)
I'll be back for my future CE requirements. Thanks
the material was concise and educational
No Additional comments
There's no reason for 50 questions!!!!
I like the new read it to me audio. Especially when taking some of the longer courses.
Twice in this course you recommended a particular company (ACE) which appears to be antithetical.
No additional comments
course was great
WebCE is my first choice for licensing continuing education. That may be because they send me e-mails to remind me when my license is up for renewal.
High quality courses
Easy to sign-up - easy due to being able to "stop & start" as needed. Well put together.
I liked the read-it-to-me audio.
Easy to complete CE
The customer service at WebCE is excellent. Even during the covid pandemic, they were always very patient and helpful. WebCE has an wonderful staff.
Reports credits to FL Commission
Like: Course material leads into exam questions,
the audio reading out the words sounded robotic. i would like a more lively sounding voice pattern. like google assistant.
Thank you for adding the Read-it-to-me audio. It makes it so much easier to concentrate on the material and not get distracted.
There were some grammatical errors and odd language (or maybe odd pronunciation) in a couple sections.
I have enjoyed Web CE courses for several years. They are vary challenging and educational.
very enjoyable
i really enjoy the reading and how it continues to play
I love WebCe
Course was very well suited for the position of loss adjusters of any types
The computerized voice sometimes pronounced words funny. Some of the sentences were so long and convoluted, there needs to be another sentence translate it into something understandable.
read to me feature helped tremendously
I wish there were not quizzes at the end of every chapter.
The audio has greatly improved your courses-especially the more accurate time-to-complete numbers. It could still be improved by having an actual person read the course. The computer generated reading makes some mistakes. Also it would be helpful not to have to pause it to read or complete exercises. Thank you.
The audio feature is very helpful as my eyes get fatigued quickly.
The added audio greatly improved the accuracy of time actually taken to complete the course to number of credits earned. Before that addition the courses were usually way too long for the hours earned. However, since the audio is not read by an actual human being. It is not as accurate or easily understood as it could be. I suggest having an actual reader instead of using automated devices. Thank you.
More videos
Straight forward and easy to use.
This course was so much better than the last time I had to get certified
I enjoyed this and have one more course to take. Appreciate having this option.
As a long time claim professional, this course was well done and a good reminder on all the aspects of good claim handling.
Two suggestions. Conceptual trick questions are reasonable, but trick questions that are based in wordplay (e.g.: "conception date" versus "inception date," "over oath" versus "under oath," etc.), while entertaining to a wordsmithing punster like me, could be inadvertently discriminatory toward non-native English speakers. Please consider a more accessible and inclusive format. Secondly, if a scenario makes reference to an unnamed individual (e.g.: simply adjuster, customer or employee) without naming them, I recommend using non-binary, they/them pronouns in lieu of the binary "he or she" as the former is more inclusive. In fact, even scenarios wherein individuals are named could stand to have more variety in gendering.
Great material and challenging! Thank you!
This course was awesome. I learned so much and the manner of disseminating the information was easy to understand and learn .
Although most of the info was general, the BI questions are not geared to Public Adjusters since we cannot handle Bodily Injury cases. Course was obviously written with Company or Independent adjusters in mind.
Option to choose another voice for narration
Very useful questions to help learn the material before exam! Appreciate humor as well.
There were a lot of typographical errors, misspelled words, and words missing from the material. I would advise that someone who is very detail oriented proof-read the material.
There are typos in some of the questions which make it hard to follow. You have to read it several times to get a clear understanding.
Needs more interactive training
Very informative course
Loved the questions and the fun pop references
did not like how the questions were not written correctly, as far as grammar to make a complete sentence.
some of the textual descriptions had grammatical errors that actually effect the understanding of the example or statements.
Thankful for WebCe
I am VERY happy with Web CE & cannot think of anything that could improve my experience. Thank you!
excellent experience
Celeste Therrien
There were several areas in the pdf download that said "refer to the online version of the course to experience digital content" but there were no instructions on how to do so.
Loved the audio but it was slow it would be helpful to adjust the speed.
good lesson
Honestly i felt comfortable because its not a scam website. I was nervous about buying the classes at first. Thank you
Awesome program - will use every time CE credits needed & highly recommended to others
A few of the test questions were confusing.
It's easy just a little long with taking a long test at the end.
Videos would be fun. Tougher questions. More jokes in the content as opposed to the exam. Thank you.
great course. made 96
Question regarding interviewing suggests closing the door is a good step. That may be deemed entrapment. The question should be re-worded.
The voice is a little too robotic, it was also a little hard to find which CE's qualify for each designation. If all qualify, that should be stated.
Very informative!
I liked the overall presentation, the breakdown of material covered, the testing and the explanation of the results.
The course was GREAT!!!!!
Typo on question 20
this course is to long
I had a technical issue where the audio portion did not work. In later chapters it started to work again.
Excellent course. Great material
Thank you for the audio!
Very user friendly
I am signing up for another class! Thank you!
Have used Web-CE for many years. Appreciate the ease of use.
Love the format. especially taking the quizzes at the end of each chapter
Very good suggestions in dealing with clients in general as well as those filing claims.
Great material easy to follow
I LOVED the sitcom references in the questions!!! Hogan's Heroes was classic! Keep doing this!!
Some of the wording of the questions and answers are unclear which could lead to an incorrect answer (example: the question that states that the adjuster asks Sue for medical records waiver and wage form. The answer was difficult to ascertain because the answer was not specific enough and could have been interpreted another way.)
Finding the right words or phrase to look up info quickly. I kept getting no results.
very difficult
It would be nice if the information could be tailored to specific areas of expertise - for example auto adjusting, workman's comp etc. Many of the topics/questions were not relative to my specific line of work and therefore unnecessary information to practice/review.
keep up the good work
Some of the test questions were too objective
Loved how easy was to navigate the course
Very easy to use and move through the courses.
This course was very informative regarding the Claims Investigation Process which I was very interested in. Thanks!
Good but difficult and very time consuming; however very educational..
10 hour course should be broken down into two 5 hour sessions with an exam at the end of each
Very informative and educational, THANK YOU!
I did notice some typos but they did not interfere with achieving the objective of the course.
The use of claim examples helped me to feel more comfortable with understanding what I was reading. As you know it is alot of reading and I think that using the examples helped me to stay focused as I could related the information to the claim example.
i love the humorous test questions.
I found the 5 things to investigate a claim drill confusing as it kept going without knowing when to stop......needs to say the person successfully completed it to move to the next section
There were several grammatical errors in the test that caused me to have to re-read some of the info to understand it correctly.
It would be nice if you would highlight the Read to me audio as your going along. I found sometimes that I would loose my place and found it difficult to find it again. I would have to stop the audio and then find my place. Just my two cent. Overall it was great. Thank you !!!
good presentation test was structured very well from material covered
Clear, complete, concise, and consistent training materials I can rely on: the 4 C's each and every time I need them.
Very helpful.
I most disliked the atonal computerized reading voice.
IT was not stressful as other company...
A few of the questions had answers which had more than one reasonably correct response and were not, in my 30 years of claims experience, technically incorrect. This was more prevalent in the review quizzes than the final exam, however.
nothing further
awesome
easy to review and take tests as open book
The course is well laid out and the material is very educational which will be of benefit in the adjusters professional work.
I enjoyed the course and will re read a few of the sections as I like the tables
course is easy and no time limit on tests
Claims handling best practices Exam questions way too long and "wordy". Also amount of questions excessive. 50-55 Questions would be plenty.
I like the videos and this course did not have them. It was nice in the prior one that I could see the presenter. I think it held my attention better. Also, the presenter in the prior one shared things from her experience. She was not "dry". This course tended to have a "dry" flavor.
Nothing.
I would have preferred to choose a different voice to read the material to me.
I used the auto reader function for the first time this year. I would like to suggest that you give an indication of where the auto reader is on the page. you can make it yes or no as well. I believe that would help me learn the material better. thank you.
There are a lot of questions that have more than one correct answer. Most of them are clear what the intended answer is, but factually they are not completely accurate.
Your program was easy to use and understand.
I had a question in regards to what course to take and I called the help number- was very helpful and beneficial! Excellent website service.
Straight forward and easy to navigate
interesting
I will not order products as my employer orders them.
I love this course that's why I always come back every 2 years.
no comments
Great information! Thanks!
Easy to review and take test
Excellent course. Learned a lot. thank you.
The names used in the questions were hilarious!
Great program!!
A 10-hour course was way too long. The testing 55 questions? too long!
No additional feedback!
Please set the audio rate higher. It's way too slow. Allow it to be adjusted so it works for everyone. WebCE Is Still THE GREATEST EVER!
I really like the package deal which made it easier to decide on which courses to take. The audio portion was a bonus. I could listen and read which I feel really helped remember the material.
Easy to use, quick and to the point, important information.
I had to go into another area of adjusters to find a 1 hour course. Under adjuster there were zero 1 hour options.
The voice could be less drab or monotone to listen to.
Great Course!
the app is user friendly and convienent
nothing.
Good relevant questions on the sample and final tests. Note: Question 16 on the final test listed the insured several times but then lists the claimant. I think this is a mistake but it was confusing.
Some sections are lengthy
Very clear learning material.
Good course content.
Good Course and learned a lot.
Very user friendly & easy to follow.
I liked the examples that were given in active listening and the quizzes that reinforced your comprehended.
I have always utilized WebCE. The courses are thorough & very relevant.
I like the simplicity of the process.
I really liked this course. The content was easy to follow and very thorough.
I thought the material was well presented and easy to understand.
too much reading - should be open book - vs closed book -
Great product...
I thought the course to be too generic covered too many areas tht were not job specific
GREAT PROGRAM
Sometimes CE can seem like a waste of time, but I was very pleased with how well the course was put together and I feel I got value out of it.
I retain better when I read the information myself and found it more time consuming to listen to the audio. I was pleased we were able to turn off the audio.
it was great refresher. enjoyed it
good stuff
Please check section 3:3, under the "Listen" section, paragraph 4, at the end of the first sentence, I think that should be "asked", not "asking". Also, in 3:4 at the beginning of paragraph 12, I think that should be "A reservation", not "An reservation". Thanks!
Like the format; easy to comprehend and complete
Clear and thorough.
The audio is a great option, I wish there is video as well. Thank you, Jose Luis Pintado
This course was very in depth and realistic. Despite the popular fictitious names used, there were very realistic scenarios presented and they were not just easy quick reads. I actually had to read them carefully. Conclusion: The content was very applicable and useful.
there was a problem in one of the scenarios that was presented in the last course I tool. they took a %500.00 deductible when they were not suppose to. the insured was under insured therefore the deductible should not have been taken.
Everything was as expected. I wouldn't change anything.
I absolutely loved the humor put into the questions. Thank you. It really helps make the learning process more enjoyable. Off the top of my head, I liked the When Harry Met Sally reference, and Hogan’s Heroes (old school reference, by the way), but my favorite was Jerry’s Ford and Abraham’s Lincoln. Ha! I laughed really hard when I saw it. Thanks for having fun with it. Great content, too. The read-to-me function is stellar, especially because it can be used on a mobile site. I was able to power through this material like crazy because I could do it on my iPhone rather than in a chair at a desk. I could listen while doing chores or walking my dog, taking breaks as needed for the quizzes. WebCE was recommended to me by Alexa (Toon) Killian, and I couldn’t be more grateful. She alleges she knows the CEO of WebCE. :P Thank you! I’ll be back to WebCE for future CE and spreading the word of WebCE to others needing CE.
The reading was to long - overkill on the material before taking the test.
I loved the pop culture references in the questions. Specifically the “When Harry Met Sally” question and “The Simpsons” question. I appreciate when the test makers have fun with the questions.
The digital reader's inflection was distracting. It would be much better if a recording of a person reading the material was used. I had to go back several times because I was confused by incorrectly (in general speech) placed pauses, etc. that distracted or confused me. It also made me struggle to pay attention, whereas the course I completed prior with human speech kept my attention easily.
The reading material is to long - It takes to long to get to the exam. Over kill on reading material
Get reed of stupid questions
Great Course.
no further comments
great class. thank you.
These courses are extremely easy to use and navigate. Information is relevant and concise.
I have no additional comments at this time
Videos would be helpful
Some typos in the questions.
EXCELLENT COURSE, I WOULDN'T CHANGE A THING
thank you for making it so easy to complete my CE requirements- I just signed on completed the course work and fulfilled the licensing requirements
I would love to see the ability to change the speed of the audio, just because some of us can't handle the slower audios. He has a good voice and the information is relevant. I feel that some of the test questions could have been answered differently. There was on test question, about "Gerald" that refers to him in third person but that does not line up with the way the question is posed, so it is confusing. More videos or interactives help with retaining interest during the course.
The audio software could use improvement, or better, use a real person reading the material to ensure correct emphasis and pronunciation are used. Just FYI, in example 4.3, "arm" should be changed to "leg". The injury discussed is t the femur which is in the leg.
Have real person instructors.
Use real instructors please.
No additional comment
Registering, viewing the course and taking the exams was painless.
it was a very long course, maybe break it up into 2 sections
Ease of use/Time to complete
Easy to use
Quick and easy to understand.
The course was detailed and complete
It was interesting and gave me a better insight into the world of an adjuster and the examples were interesting
Class was fine
The voice could be a little better.
Easy to navigate and content informative
informative information
Concise information
Very easy to navigate and complete this course.
Informative
No additional Comments
of all the ce classes that I have done online it was most understandable
Nothing further to add
No comment.
very easy to use
Nothing. It was fine.
Ease of completion.
liked- autoplay maybe add videos/animations to gage listener
The questions are to much text book and not enough real life. The question about the Zcar not added the policy is not real life. An agent or underwriter would step in and discuss with a supervisior and the car would be added with the appropriate premium to pay the claim. You should use real adjusters to form your questions and answers tailored to real life
I found the course very informative
This was a good course
Some of the questions grammar is throwed off for what is being asked. Some of the questions are not related to the course. Some questions needs to be reviewed because most were hard to understand.
Disliked how long it was
Very easy to navigate
Read-it-to-me audio
Like the reading it to me option, helps keep the concentration on the information
maybe more interactive tools, like video
I have no specific comments regarding this course.
i really enjoyed the read to me aspect.
good examples provided- good course
Good presentation
Good Product
I wish it was simply applied.
I appreciated the clear content and course price.
Liked ease of use and time to complete
No additional comments.
Having the option to have the text read to me is the best part of this training.
i was very pleased with the content of the course. A great refresher for my current work requirements
I find the overview and summaries to be very beneficial.
Will always complete my CE credits with Webce
it was interesting because this is my scope
The course was easy to understand and informative.
Everything was great
the course was easily found and useful
Nothing information right amount of content
Happy. Will continue completing continuing ed through WebCE.
Excellent course, thank you.
The information in this course was well presented, clear and concise.
Allow for speed adjustments on the audio reading of the course. Current is slow and monotone.
Very much like the flexibility to complete the course and exam. My schedule is busy and WebCE made it very easy to complete what I needed to complete for my Insurance License
Some of the questions were drastically written to be more confusing. The sentence structure could be improved to be more clear as many questions were too vague.
Ease of understanding,
very straight forward class
Very clear and useful information.
Efficient use of time and quality information
This was an interesting topic. Thank you
show answers/explanations to questions that were answered incorrectly in exam to know how to improve in future handling
the quizzes between sections were great for measuring how much information was retained.
Great program!
nothing additional
Like the last 10 years I been with WebCe, I enjoyed the course layout.
I love WebCe! I can always count on them to have quality learning material for my profession.
I liked the practice quizzes
I like the course and the detail about the why and how and example.. nothing needs to be changed
It was easy, fast.
Course was very thorough
very educational
very monotonous. possibly a different narrator voice.
Great experience.
this was acceptable for my needs
nothing to add
I use Web CE for all my continuing education. I find that it meets the needs of what is required and also what I do for a living. I find the website user friendly, easy to use and very efficient.
Quick and simple 1 credit course
satisfied with the course
easy to complete
This course had information that i may never encounter unless i was adjusting a claim. It was good to see these scenarios to know where the claims department is coming from when dealing with issues such as these in this course.
Easy to complete . My co-worker suggested this course and I am glad!
Great course, easy to sign up for and easy to complete the test.
IT was well put together and I was able to learn something I didn't know.
Will use again.
I liked the fact that I could go back and preview the learning materials once again for better learning experience.
Great experience
Easy to do
Lots of overlap with the Investigation course Exhibit 4.3 refers to a fractured femur but then talks about 2nd surgery to remove hardware from arm. Femur is in the leg.
course very helpful