Many people wish they had learned financial skills in high school, and funeral directors often feel similarly unprepared after mortuary school. This course covers important but less-discussed topics such as sexual harassment, generational communication, advocacy for funeral homes and clients, differences between urban and rural funeral homes, and mental health. A well-educated funeral director can better serve families, the community, and the funeral establishment.

• Recognize what constitutes sexual harassment and the steps employers must take to prevent sexual harassment in the workplace
• Understand the importance of communicating effectively with people
• Understand your role as an advocate for both the families you serve and the funeral establishment you are employed by
• Explain the differences between urban and rural funeral establishments
• Describe methods that employers and employees can use to handle traumatic stress in the funeral industry