People and businesses purchase insurance to protect themselves from the financial consequences of accidents and losses. This course describes best practices for claims adjuster to follow to make good on the promises the insurer made in the policy that the insured purchased.
this is a great refresher course
Long course , good learning ex
THANK YOU
just like my attempt to Classroom Equivalent classes 2 yrs ago I ended up taking 2 classes with you that were not Eligible for credit for Cont. Ed. your rep was very kind and gave me two more eligible classes . Thank You
Quiz questions were too lengthy
Great course!! very enjoyable!!
Great Course
Great training
Robot narrators suck. Please have a real human ready to be the narrator.
Courses should be more reasonable in pricing.
I think for professionals in the field for more than 25 years, we should be able to test out of CE. This is very time consuming and fundamental and not very useful for me. I guess this feedback would be more relevant to the state.
The information provided by the course was excellent, and spot on.
I have been using Web CE since I became an Insurance Adjuster & find this course exam very knowledgeable & informative.
The names used within the worded scenarios were at times a bit confusing.
DISLIKE THE NAMES IN THE QUESTIONS, SOMETIMES IT WAS A BIT CONFUSING. YOU MAY JUST WANT TO USE SIMPLE NAMES.
The course took too long to complete. While the content was excellent, it was way too long. Not very reasonable.
Well put together online CE coursework.
I am not sure that the question with the answer of asking the insured to come up an amount that someone would pay for their VEH is incorrect. The question was an except question so wouldn't putting the burden on the INSD be something you shouldn't do and therefore meeting the except requirement.
all good
it was very informative and helpful, some of the questions was a little long to read to answer.other wise it was great
good course content
This product was referred by my employer but i found it easy to use and instructive
Thank you
It was great
The questions were too wordy.
None- you guys are great
Much of the information was repeated quite often pertaining to obvious statements being reiterated several times.
Great course content and easy to use program/system
Everything was perfect
Awesome.
The chapters were very informative and educational. I liked the fact that I could retake the quizzes with unlimited tries.
There were two or three instances where my answer was counted wrong, but they were not wrong. Rather, you were looking for a different answer, which is also obviously not wrong. The fact that you interpret some phrase differently than me cost me only a minute or two.But you should be more careful, I think.
little long for a 6 hour course
It is not interactive enough.
I felt the course was an excessive amount of reading. I did like it when we would be quizzed more often rather than after I read pages of information.
great test
Luke (Duke) drove a Dodge Charger (the General Lee) and adjuster was named Daisy. And there's insured Hatfield and his insurer McCoy. You do a good job of interspersing some humor to keep it fun. Thank you.
everything is excellent
Great course
The use of unusual or complex business and personal names made it difficult to read at times. Whitty reasoning on some incorrect answer on questions that contained other plausible answers was less than appropriate. Its learning, not a game
Great course!
I like the read it to me feature!
Very impressed with the overall program and I will use in the future.
The voiceover is not great. Clearly AI made as it's very very monotonous and tends to sound like it's ending in the middle of a sentence.
thank you for your service
the actual time to complete all of the chapters in the courses is not accurate. example it took me over 8 hours to complete a "3 hour" course .
That you for providing this on-line service.
Thank you again WebCe for making it so easy & accessible to complete my continuing education.
All good.
It was very helpful to nagivate through it all and understand
I like the auto read; I would like to see the auto read automatically go to the next section/page instead of having to physically hit continue.
the business name and people names
Thank you.
TOOOOOO LONG !!!!!!! I HAVE STUFF TO DO
After spending 15 years as a property and auto adjuster, I learned additional information that will help me in adjusting.
very time consuming with involved reading and taking exams.
excellent class.
The experience was rewarding and easy to follow. Excellent review for experience adjusters.
all is good thank you
Very pleased with the course and will take it again to complete my CEs.
Questions are too confusing and too many excess words.
No additional comments.
The intro to each section is unnecessary and adds no new relevant information.
i like the relevant content
As a Public Adjuster the questions re automobile ins and liability are not relevant to me, but this was one of 2 non-proctored exams available and I needed both of them to obtain the needed credits, in fact I need 3 more credits and will have to secure a proctor for that exam! More course offerings and better suited to our profession would be most welcome!
I appreciate that you had packaged courses available that met the requirements to renew my insurance license.
GREAT COURSE
Thank You
I am not a fan of the read it to me feature. It is too slow, and the voice seems to be computer generated, monotone, and monotonous.
I used to attend Kaplan, but I've used WebCE for my last 3 continuing education courses and you are so much better! Thank you.
ON SOME OF THE TEST THE ANSWERS ARE CHANGING AFTER YOU SUBMIT THE TEST. THIS HAPPENED A NUMBER OF TIMES.
Very in depth information
Thank you for keeping it simply and for the summery
The diction and phraseology of the course is like a contract. It is concise, but often takes a moment to translate back to yourself what you just read/heard.
Great class.
I've used WebCE personally and professionally since 2015. Absolutely seamless process for continuing education.
Some of the questions were very long
I wish was more engaging and the questions didnt use such similar names to each other, that made the quiz difficult at times and had to re-read.
The way the questions on the test are written can be a little confusing.
Very helpful
Some questions had more information/words than needed and made it confusing as to what was being asked.
scoring is misleading. must score 80% or higher; not 70%.
flow of course was easy to follow and I was able to save, exit and get back to course at my best time.
The course was easy to navigate.
I like the ability to choose a Continuing Education 'package' for my state licensing renewal that will meet all CE requirements.
This course is too long and should be broken down into two courses.
Course was boring I have taken similar courses with better visuals and some game-like elements
Super Easy. Very quick. Will use this site every time
Great experience
Course kept jumping back to previous slides. Very aggravating.
Good class
Easy to follow content.
went well
Keep up your good work.
good quesitons and refresher on interesting
I believe that some of the questions were difficult to follow. There were a couple of answers that were not correct in my opinion. Overall the course was good. Thank you.
I loved the option to mute the audio and the fact a test is completed after each section instead of texting after all material has been reviewed.
It was great no complaints
Awesome training. Keep it up!
This is the second time I have utilized WebCE
The Read-It-To-Me audio feature was extremely helpful as it helped with the extensive material being presented. Some questions on the chapter exams had overly long/drawn out scenario build ups that I found unnecessary.
A lot of the questions seem unnecessarily verbose.
I like that each test was reviewed after submitting
This course was easy to follow and provided great content. I liked how it used the same scenarios most of the time.
Awesome course and overall experience
Taken the CE credits; I enjoy the bundle option the best
I enjoyed taking this course it was very interesting and educational.
Excellent course!
This course was very informative and I learned a lot from it. Thank you WEB CE
ALL WAS FANTASTIC!!
For a class to teach that one should always use proper speech etiquette; there were numerous grammatical errors
help me to refresh the adjuster skill.
eveything is excellent and very educational.
i liked the whole course
The read it to me audio.
Learned a lot thanks.
i liked everything
Excellent as always
1. There are a few typos. 2. There are a few questions that have badly worded answers that should be better edited for clarity. It caused me to get a few answers wrong. Clarity in wording is really important in insurance.
I've used Web CE for years best i've found.
Excellent!
some of the questions were too far tricky than the material provided
Excellent training program
thank you
Excessive Test
Very interesting information to know.
Everything was perfect!
I have been in Insurance Claims for 35 years. There are still things that I am learning...it never stops. Thank you, it was interesting.
They are too long.
Very informative
Love the design and ease of these courses! Will definitely recommend to others!
Everything was excellent.
Far to many quiz questions that were not a practical application of the text.
The read it to me feature was excellent. The ability to speed up the speech was also really helpful.
The read to me audio was helpful.
For the most part the content and spelling is well written and easy to grasp the ideas... I did notice a few words incorrectly used. The computerized read it to me was confusing at times due to the inflection and weird pauses in sentences that AI applies.
Always room for improvement. Good job.
yeah, overall, super good, but I wish there was an option to flag certain answers to certain questions as: vague, unclear or rarely, just wrong. Been in industry 20 years and some questions and some answers are either wrong, don't make sense, are unclear. But this is the exception, again, overall, great.
very good course
Its long, but its good, Thank you
enjoyed the auto reader very much and able to change the speed, thank you
Great experience!
Thanks.
Quizes for every section, dry text made it difficult to stay awake.
Having adjusted claims for over 40 years I found the presentation of what it takes to be an effective claim handler to be more accurate and realistic than ever before.
Web CE is my go to. Courses are easy to understand..
Some of the correct answers are being marked wrong but indicating they are correct.
Good content, I use it every 2 years!
Thanks ever so much, everything was helpful.
This course was excellent. I would highly recommend to anyone!
Informative.
The only complaint, and it is a minor one, is the color of the buttons on the pop-up to sign in every hour. The button to continue is grey and not green. A simple complaint.
Appropriate difficulty of quiz questions.
Great Course!
Liked that I can move at my own pace, if I have confidence in the subject, or let the audio play if I have to step away for a minute. Liked standard format of 5 questions, exactyly, al the same format, for each chapter. Not a lot of demands for constant mouse clicking. Well done
Consistently great experience
Excellent course and user friendly. Appreciate the opportunity to retake the exam allowing time to review and answer.
Clear instructions
Thank You!
I saw spelling errors. Adjuster was spelled Adjustor at least twice on this course.
Good course with very good information
Great content, thank you.
I enjoyed it
5 star rating been using this platform for 14 years
Grateful for this knowledge.
A lot was coved in 24 sections.
I like being able to adjust the audio to my reading pace.
nothing at this time
The course materials were covered, 6 hrs for the duration is too little. 2 4 hr courses or 1 8 hr course would be more appropriate.
Very Informative
Use Webce when I need CEU
This is a comprehensive explanation of insurance claims handling and is one I would recommend to anyone moving from a processing or support position into claims handling. It should probably be reviewed in longer than 6 hours.
Very easy to navigate through content and easy to refer back. Love the audio option as well.
I like the tests that come up between lessons. It solidifies what you just learned and is a nice transition.
Some of the Exam questions and or answers are ridiculous
I am pleased with the course
Break in two , quite extensive
The course was well formulated and comprehensive, covering relevant aspects for insurance adjusting. Provided a much valued opportunity to revise and refresh well rounded material that one may not encounter following your every day duties as an adjuster. 'Enjoyed it'.Thanks.
The monotonous tone of the speaker made it hard to pay attention. If there was more interactive portions, it might have been less so.
I use Web CE every year for my CEU's the fact that y'all report the credits makes it very easy and convenient.
Thanks!
Great course, learned more than i thought i would, keeps me up to date on adjusting content and practices.
Perhaps when you choose the read option have a interactive video during.
Thank you...
well put together
The test questions are unclear in some of the sections. There is a lot of run own sentences and the descriptive nature of the adjuster, claimant, insurer, etc just added to the frustration of understanding the questions and having to read them more than once to get a clear understanding.
Material very clear and understanding .
Courses are too long
No other comment.
This course is really good and is my second time taking it. Thanks for helping me get this done again. Kirk Brown
I enjoy the convenience of completing required CE.
I have used WebCE for years and it met my expectations.
Would like to have more examples to review
It was very to understand and will always use this web site.
The AI audio is not very good the computerized voice lacks emotion and reflection
EXCELLENT COURSE BUT VERBOSE AND LENGTHY
The information was presented in a manner that was easy to comprehend and understand.
Please fix the grammar on some of the exam questions. No need to make it tricky or misleading.
i love the read on, its very helpful
WebCe is my trusted resource for CE and has been for the last 15 years. I will continue using these services and recommending to my colleagues. Thank you!
I like that I can review the chapter and answer the question. It allows me to learn in a better way.
easy to follow
questions are repetitive throughout trainings
Nothing at this time
Some of the questions are a bit lengthy and difficult to understand what is being asked,
Awesome courses.
Excellent program
Great system. Easy to learn.
time management and audio reading,
If there was one dislike it would be the setup for the account, once that was completed, it has been smooth sailing. I love i can read, and have the read along option, and ever thing is clear
I really liked the read -it-to-me audio. This helped me to stay focus. Some of the quiz questions were a bit long (like a paragraph). Maybe they can be shortened. I really appreciated the claims handling session. I learned a lot of words and definitions, and why some things are done the way they are. Thank you.
There were too many sections with too many questions.
some of your answers for questions were inaccurate
WELL, I WOULD ORDER ANY COURSE AS LONG AS IT'S FREE AND IT'S GOING TO PUT ME IN A DIFFERENT POSITION BY LEARNING DIFFERENT ASPECTS OF THE INSURANCE INDUSTRY.
Very relevant and educative training
Held my attention
Great and thorough Course of Adjusters
I thought that this course was a little long and redundant.
Excellent course
None at this time
Ease of use
The occasional funny line was excellent at breaking up the content. Could have even used more of them.
Everything was excellent and easy to use!!!
You may want to proof some of the "written" materials. There was his vs her error when discussing a female name and then referring to "his"(or the reverse). There also was something else that is now eluding me. Overall, it was a good course.
The cost of the course package was fine, but he fees were almost as much as the cost of the course.
Experience was great. My session unfortunately timed out after only a few hours and the materials were locked. I had to call help desk and the problem was fixed within minutes. Great resource for CE credits. Thank you!
Very clear and precise information here.
Like the way they incorporate humer and the content! We adjusters need that! :)
it was kind of long is the only critical point i could make if pressed to make one
i love the audio functionality, it is very helpful to stay on track and focused.
great course
AUDIO SEEMS TO BE A BIT LOW....
You all did great
Check your audio versus the text being read. "Lienholder" is pronounce "lean holder" not "Lie in holder". There are several instances of mispronounced words such as the one I mentioned.
At this time I can see no need for improvement.
Great courses
I love the ease of using this site and all the information provided to keep you up to date with the current educational materials.
Well written coarse.
I like the short chapter breakdown with test following each chapter instead of a comprehensive final! I liked the use of multiple names with/separating similar terms, because in this industry, the use of confusing terms and multiple names for the same thing or outdated terms, and terminologies is so prevalent!
video for all courses not just audio
it was too long
It was quick and easy
This was a great and very informative course that helped me reach my career goals. I will definitly recommend WedCE to friends and family, Thank you.
I really like the search bar!
Course is too long! Please shorten it!
I love this class much better than the one I have use the last 3 years , I will using the Ce from here out. Thank you for making understandable/
very informative
This course was very helpful
very informative .
The read-it-to-me voice is too robotic. An actual human voice would be better.
Duration of the courses
Provide and offer live webinar, no-exam courses.
Like the format.
Great job WebCE.
This course is too long some of these chapters can be condensed.
The presenter sounds like it could be A/I reading the material. Lienholder pronounced as "Lie-en-holder" was pretty sad. Very monochromatic, robotic audio presentation.
I liked the read-to-me audio.
6 hour course took eight hours and I was using the read to me feature.
everything was great
I have always used Web CC for my license renewal courses.
Even when the audio was sped up it took multiple 8 hour days to get through this 6 hour course.
it was very challenging
I really appreciate the humor presented in the course and exams
10 questions per section are too much in most cases. Often you have to restate the same question multiple times just to get to 10. I would prefer 5
easy and professionally enriching
Thank you - video might add to the interest and enjoyable experience - overall very good content.
I liked that in this particular course exams, you were able to retake the exam without having to go back through that specific course. I also liked that the exam was presented after each chapter instead of at the very end because I would definately have forgotten what happened in Chapter 1 had I had to wait until Chapter 24 to answer questions.
Very instructional and convenient
The option for adjustable playback speed was helpful
no comment
Good course
I like the content and the easy to follow course intructions
excellent - thank you
No adverse comments. The quality of the audio presentation of the material was well planned, the breath of content was well laid out and easy to follow, and the audio presentation of the material made the course enjoyable to complete. Thank you.
Some of the questions are poorly written and confusing.
Very likely because I legally have to, but at least this made it very simple to do these courses that I don't actually want to do.
There is a question in chapter 3 which states company Z but none of the answers is for a company Z they are all for a company X. ???
well organized and presented.
I LEARNED A LOT. IT IS INFORMATIVE AND REFRESHING. I'M WELL EQUIPPED NOW. THANK YOU.
I liked the use of key words in the questions in the quiz that helped me remember what I read during the chapters.
Very informative.
Some questions with wording like 'what is "ARGUABLY" the "BEST" option here' are unnecessarily excessive in trying to trick the user. If it is arguable, there isn't a case for only one being right. It is literally arguable. That is all from me. Otherwise a fine course.
thumbs up
Thank you f0r Thanks
The is nothing else to improve. The class was awesome.
Found the course to be easy and very educational.
There are a lot of auto questions
i liked how i could go at my own pace and that we were able to go back to the text when doing the quiz
some questions contained multiple answers and i had to guess which of the likely answers were more likely to be correct.
Good not bad straight clear
Knowledgeable Customer Service Staff provided clear direction and support.
very informative. enjoyed course
the ease of learning and being able to take the tests at the end of each chapter was very easy to work thru.
Great Format to follow step by step
It was a great CE class!
I liked that you could confirm answer choices by referring back to the text during the assessments.
Don't change a thing!
Good course. Very detailed.
The audio just stops on its own
NOT ENOUGH TIME
all is good, questions are bit tricky and too long to read
This content does nothing to enhance my skills, knowledge, nor ability to do my job. Many are vague, obtuse, and have multiple possible correct answers. I am now worse at my job than before this course by virtue of wasting six hours of my life that I could have been helping customers and actually adjusting claims. This is a quintessential example of a bullshit job that requires box ticking that serves no valuable purpose and, in fact, detracts from the industry as a whole as well as the personal lives and wellbeing of the people working therein. This entire activity is a farce and exercise in intentionally squandering resources for the sake of bureaucratic bullshit.
fast effective and actually contains useful material, I did actually learn somethings and see that i already had quite a bit of the good claims handling practices already. very reassuring.
Some of the questions are worded very difficultly to understand.
The content was good and necessary, but the format was putting me to sleep.
I like that the sections are broken up and the exams allow you to re-review the section just read.
I have used WebCE on a number of occasions and always been satisfied with the experience.
I really enjoy this learning format.
Easy to understand and flexibility to pause or stop and continue. I also found the contents helpful to refresh my knowledge.
I liked that you were able to go back and read the chapter during the test questions.
good context
The process was easy, the material was relevant and concise, and the navigation of the test was uncomplicated.
Very helpful and easy to use
The course took far longer to complete than the hours awarded.
This is the second time i have used your product and will be using it in another 2 years time.
I do not have any additional feedback for this specific course. Thank you
The course was long. Need some visuals /interaction and less repetitiveness to help get through it
These courses have always been easy to navigate through. The quiz at the end helps understand what has been read.
Wording of questions/answers is confusing. Unclear.
Very helpful course. I will take another class soon for sure. thx
It was easy to sign up for classes, Other places have too long of list of unrelated classes ( confusing) Mile high was nice and clear. I got my liscinse through, my first
Visuals are very helpful. Many people learn quickly with visuals.
I learned multiple things that I will apply to my new career path!
too many quizzes
The girl that sold me the product had all the answers I needed to get this package. I had bought a package from Kaplan and didn't use it due to they had email wrong and I couldnt get them to answer phone. Also doesnt report to the state when you complete CE for 3 days. I waited till last minute
This course was excellent
Really liked the course
I the quiz questions were read-a-loud, that would be great. I am currently completing this course on a small laptop and the font is extremely small, so is the screen. Having the read-a-loud is a great feature; just wish it would also read-a-loud the quiz. Regardless, everything is great!
Good price, good deal
Some of the test questions were not clear and very confusing
Everything about the program was what was needed. Thank you!
I am a Marine Insurance adjustor and most of this program is irrelevant.
Written presentation very dull. Too much content/quiz questions for allocated CE. Took much longer than six hours to complete.
Having to Log Back in every hour, let me keep going or is this back time. I learned a lot in the content, 120 is a lot for 6:75 hours, but I did it.
I have used Web CE for all of CE credits & I will continue using this product in the future.
I really like this part of the course thanks
This was so, so helpful. Please make more material similar to this. So helpful!
I thoroughly enjoyed the testing references on all topics!
There is too much reading. Other than that it was good. It could be downsized some.
...leave it alone !
This course was very good and very difficulty, due the questions. It appeared much more timely-as in taking far more time than should be necessary to take it. I recommend a revision to reduce the time spent on it...as this was a really big negative.
Very Clear
straight to the point and very easy to understand.
thank you!
everything was great no changes needed
I appreciated the mild humor in the names and such.
6 hour course but took at least 12 hours to complete. Is there a way to provide time for assessments in the timing.
I learned more here than what I did getting my license.
Very impressed with the content and format.
Love, love that I can meet my licensing needs here and it gets reported directly to them. Keep up the great work!
It was excellent
Thank you for your services
I enjoyed studying for the exams and passing them. Thank you.
the only thing that got me was those LONG scenarios when taking the text.
Excellent course. Very comprehensive and practical for daily use.
Awesome Experience
THE QUESTION WAS TOO WORDED/TOO LONG!
The chapters are too long. It should not take 24 to complete this course.
I would have interactive videos or demonstrations.
SOME OF THE QUESTIONS WERE ABSOLUTELY REDICULOUS AND POORLY WRITTEN. YOUR QUESTION ON THE PARKING BRAKE SCENARIO WAS JUST TERRIBLE. THE ANSWER NOTED THE LOSS WAS A RESULT OF JACK'S BREACH OF DUTY. THE QUESTION CLEARLY REFERENCES JACK IS THE CLAIM REPRESENTATIVE. AND ON ONE QUESTION THE ANSWER IS: SHADES OF GREY. THIS IS REALLY IMPORTANT?
More pictures and/or videos would help make the trainings/material more interactive.
TYTYTYTY
I did experience a few questions where the answer options were unclear. IE: Claim 5 where Richie failed to set his parking break. The answer is Damaged sustained as a result of Jack's breach of duty. What duty did the Adjuster Jack, breach? Also, the Appraisal information is not correct. In some Homeowners Policies the Appraisers and umpire are required to be Disinterested and Competent.
Great Course 10/10
thanks for the great course
Allow the questions during the exam to be read by the narrator.
like it
Some of the test questions and answers has missing words that changed the understanding of the sentence completely. Other questions were worded in unusual ways which made them confusing.
The course was amazing and easy to do.
The READ TO ME feature was EXCELLENT and allowed me to really get a better understanding of the materials while following along.
Very Informative.
I found taking a quiz at each interval very beneficial. Thank you for the excellent format and presentation
The read-aloud voice would be more engaging if it were not monotone.
Make the link more clear and direct, instead of having to open different tabs to find CE tab
I really don't have any additional comments. This was a great course to take for me to complete my continue education courses to renew my license.
Overall I liked the course and content. A few errors were present in the materials and content of the course. A few of the questions were also in error or intentionally misleading but not excessive for the amount of material presented.
I love the reading feature.
It seems this course is longer than 6 hours!
Excellent job
It took me a little while to figure out how to resume where I had previously left off. I would recommend a big red button that reads "resume course"
Poor questions. Too many errors.
Easy to use
my spouse and i are both repeat customers. wouldn't use any other company for our CE hours.
Course took longer than 6 hrs and I read faster than the audio and did not take long at all on the tests.
Read-it-to-me audio - could tell this was not an actual person reading the way it read - it would state things like 'slash' for a slash...etc. Interactives - unsure where the actual interactives were other than the exams, which was great and no need for final was fabulous. Videos - no videos Ease of use/Time to complete - definitely easy to use, however THE TIMING SEEMS WAY OFF. This 6 hr course took me 8 hrs and I went right through everything....needs decrease of course for better accuate timing.
It would be nice if there were some videos and interactive content. Listening to text being read can become monotonous
I'm presently deployed and could not have done a classroom or a ridged set time training. Being able to do this in my off time was the only way I could have gotten this done, Thank You very much!
Unfortunately a large amount of the course was about decision making, reserves, and settling claims. As a field adjuster, we are not typically involved in that as independent IA's. I enjoyed the review of the details of all you included. A great refreshers to things so easy to overlook and forget! Thanks.
Love this course
I love the help from WebCE, Thanks!
Overall course was great! The only concern I would improve upon is ensuring courses are easy to locate by way of license the individual holds.
Great Content
Great course. I liked the Read it to me feature
Way to many chapters and test. This is supposed to be a 6 hour course. IT IS MUCH LONGER
Very user friendly!
In chapter 10 you used the term translate/translator in reference to taking statements. Translators only work with writing. The appropriate term is interpreter because they work with spoken word.
I read pretty fast; the times alloted for the courses are shorter than the actual time needed to complete the courses, especially if you allow the course to read to you.
The course is rather long for the amount of credit hours and takes longer than predicted. Much longer. Great content though.
Not very interactive. Just text and quiz over and over.
Thanks however this course was long. Fraud could be by itself.
Video instruction would be helpful for people who better consume information visually oppose to reading or audio
It took much longer than 6 hours to complete this - with just skimming the text and taking tests. Some tests
If I recall from my prior courses through webce, there was no audio translation, and a recommendation was made specifically for that feature. Bravo for implementing this feature. It allows for more liberty to move around and keeps the course from becoming dry with read-only content.
There was one question, within the last 5 chapters, that the system graded wrong, but then stated exactly what was marked incorrect at the real answer.
Long but fun & interesting. This course allows you to test your knowledge of things that you should know
Some questions were to long and not clear
Course takes much longer on line that if a person attended a classroom session.
Chapter 9 question 1 the answer is wrong. It was Richies duty, not Jack’s.
Webce.com, Has the best continuing education courses for your field of work. That's why I have referred them to my colleagues and this is why I will continually use their service for my courses. I highly recommend them. They are the best hands down!
Everyting is Very well put together. The agent I spoke to was very patient and helpful. Keep up with the good work.
I found everything to be very helpful in my learning
Can't think of anyone who loves continuing education, but this format provides a painless method to achieve the requirements.
overall well done and to the point
I'm always pleased with WebCE!
Many of the questions had circumstantial scenarios requiring further information to answer appropriately. Three of the questions involving Total Loss vehicles were blatantly wrong. The use of "good, better, best" answer formats is archaic and unwarranted in a case-by-case claim scenario as each situation should be treated on merits. An argument could have been cast for many claims based questions. Overall a terrible representation when it came to any claim-based word problem.
Check the length as it seems more than 6 hours.
It helped having time to complete the course and opportunities to retake the exam.
The Auto play did not start upon refreshing the page or moving forward in the course, for some reason, although I selected "Yes".
The course material is to long. It should be shorter with less modules.
My initial fear about the course was greatly eased after engaging WebCE's agents. They were very professional.
Awesome Site
very likelly
I liked the scenarios utilized
some of the questions were vague and ambiguous. however, this is not truly an issue since the questions on the insurance exam are the same way.
Thank you!
Did not like the automated narrator who sounded un-natural. May be better received if narrated by a human.
Great course!!!
It was Great material to study from
Disliked the flow of the read to me option. It was too robotic and slow.
The test questions were ambiguous and some weren't covered in the text. Some were unclear, irrelevant, and off topic.
WEBCE is awesome and has always been my go to course for CE...... Thank you!
I like the ability to go at my on pase
Not have trick questions.
Very informative. Ease of use
I was very pleased with the whole process.
thank you.
The audio is hard to listen to.
I like everything about the course
Excellent course, payment was easy.
Chapter 9, question 4 first calls the insured James and later says the insured is Sherlock. This is a confusing error that needs to be corrected. Chapter 18.4 has a typo. It says: "West Virgin" when it means West Virginia. Chapter 21 question 1 has a typo. Answer option C mispells the adjuster's name as ick instead of Nick.
I've been using your service for years
the course was very good
Excellent product.
Please review 18.4 which omits the letters "i and a" at the end of West Virgin"ia". Please review Ch. 21 1. C. which omitted the letter "N" from the name "N"ick.
As a CE requirement thus a refresher, the content was too long.
Please add new content.
The quiz questions for this course were horrible and often included more than one right answer. Really happy it's over!
Good job!
It would be beneficial if Read-it-to-me audio could also read the test questions and answers. Sometimes you're exhausted or your dyslexia kicks in and you misread the question.
Not that it mattered in the end for me, but several exam answers were incorrect.
I was grateful for the read-it-to-me audio. However, I felt it could have been a little more intuitive. for example, if the text showed "thirty (30) days" the audio would say thirty thirty days. Also, I'd like to hear a difference in the audio from the text of the course and the titles or headlines. It seems that might the audio a little more clear.
Love the reading!
You guys rock, keep it up!!!
Your courses are great. I believe some of your content about on-line applications is out of date. Almost half of our business is obtained on line. Another aspect is all the "in person" comments- like "The claim should be denied in person and in writing." Again, out of date.
Some questions have more than one answer and should not be graded as wrong. Or some questions require you to think something the Claimant may or may not feel or know and the system thinks they have the correct answer buy in my opinion I'm correct.
NO COMMENT
too long
It was very simple for find or go back to check for answers.
I would like to have question read to me as well.
computer voice was distracting and not pleasurable so I read it
very easy to follow
the course easy yo read and understand
Some test questions are poorly written and have multiple correct answers. The Q&A are subjective and lack enough detail to make a confident selection. Tip- simplify to straight forward questions and answers. This isn't an aptitude exam to be an astronaut.
Everything was fine, I had no issues.
I love you WEB CE
This was easy . Thank you
This course is too long for CE credit. I am not a new adjuster
Everything was easy and simple
I enjoyed this course very much. It was very helpful.
easy to understand
Awesome!!!
Great course! Thank you!
User friendly. Love the Read-It-To-Me Audio.
This course is long and it might be helpful if you added videos to illustrate concepts and situations a claims adjuster might find themselves in.
I keep getting the "must confirm identity" nags right in the middle of a video I am listening to while reading the content. It does not pause my video and I lose my place. It then takes me much unnecessary time to figure out where I was in the audio and because the nag covers what I was reading, I cannot remember what part I was on. These nags, while perhaps required, ought to momentarily pause the audio ( it keeps speaking and I lose my place -- Please make it so that the nags pause the voice reading the content that I am reading along with it. That nag makes me lose my place and it is hard to get it synchronized again. ) at least make the nag pop-up non-modal so that I could manually pause the video, answer the nag, and then continue. If you take my suggestions seriously, it would benefit your clientele and I, for one, would definitely appreciate it and continue to use WebCE for my required continuing education.
Several questions and answers were not aligned with the radio buttons. For example, there were several correct answers that were marked as incorrect, even though the feedback was for the correct answer marked incorrect.
Great information and easy to go by
Great Course Learned a lot .
some of the test questions are a bit to tricky on purpose. Too long, wordy etc. Just put the info you want the person to know in the studies, and make the test questions more straight forward. You either know them or you don't. I missed a few bc of bad questions, with double negatives etc. quit trying to be so slick. just make the questions clear
Is it necessary to have a quiz after every chapter ?
Felt test questions are deceptive or has to many grey area answers which I know the answer but misinterpted the questions
Computerized voice is hard to take. Videos or pictures would break up the monotony.
SOME QUESTIONS ARE ASKED ON THE TEST BEFORE THEY ARE DISCUSSED IN THE COURSE
I do remember seeing a few misspelled words that need correcting.
Videos would be nice A slicker certificate as well
As you are reading the chapters... i think that the chapter numbers should show how many units are left. Example... Chapter 24.1 24.2 24.3 etc... would like to see... 24.1 of 5 24.2 of 5 24.3 of 5... etc.
The website is great!
To much about liability and third party liability along with Law cases that are pretty irrelevant for todays Insurance Adjuster. The part about "file" disbursement is way off target considering all carriers are doing that repeatedly regardless of what the licensed adjuster is expected to do. You should have a section on carrier "Auditors" and "Appraisers" which have replaced the adjusters anyway
Some typos.
The course was way too long.
WebCE offers all the services that an adjuster requires to satisfy the required Continuing Education credits for any state. A nice one-stop-shop.
easy but informative courses
questions for the most part are not relevant to auto insurance day to day - and would be too broad to be effective
I preferred having videos, like in the Ethics course, more than the read-me-audio. That being said Read-me-audio is better than nothing for sure.
Questions on the quizzes can be confusing with the wording and a bit tricky at times. Overall great course and good experience.
I enjoyed the whole process so keep up the good work!
The questions are very lengthy and don't always seem to flow so makes it confusing.
The questions and scenarios were a bit too long and unnecessary.
Interactive learning componet
The course was excellent and easy to navigate through.
Great material, efficient and easy!
Very simple to use.
Overall, a very good course of instruction. Thanks.
An option to increase speed of playback for audio is required.
Good structures and information, may include videos or images to keep the learner focus. Autoplay button is not working.
None noted
I liked the content of the material and the self pace aspect of the course.
wording in the questions could be a little clearer
The course was very easy to follow.
I was disappointed to see misspellings or letters missing from things. You should listen to your computer read the lessons to you. You can tell its a computer voice and its hard to hear for a long period of time. If a live person was reading it, it would be much better.
Contents are interesting and up to date, very educational. Navigation is easy to follow.
Questions are too long and wordy
nothing
great job
Excellent material and conveniently presented.
I was slow to realize the value of features within this course that helps you to review chapters. I loved the methods of reviewing and retakes, imbedding the acquired knowledge in my memory.
A lot of your questions weren't answered in the material!
The course was great very helpful
Shorter worded questions
I would have liked to use the read it to me audio feature, but the voice selected is so robotic and awkward sounding that it is hard to listen to. The voice is a bit disjointed and pauses too long between sentences or paragraphs. A more personable voice would greatly improve this feature.
great ease of use
The overview and summary are most helpful
A compliment to one of your telephone agents, Kenzie, who clearly answered my questions about my remaining course that is 12 hours long. Very helpful.
No comments
Content is very dense
Nice course
good job
Nothing
Have used your services for many years and will continue to do so.
Found the course exactly what I needed.
Everything was clear and informative.
Like the fact that you can work at your own pace and it gives you several attempts to pass the quizes.
This course was a bit long, but overall good.
Very well done.
Some of the questions were confusing.
None - course will easy to complete and navigate
Liked the ease of use and the ability to easily pause and then re access
very good
Some of the questions appeared to be mis-leading.
The course was helpful
Thumbs up
Excellent
Simple questions and answers
That I had to fill in this box on a voluntary survey
it was great
This course is very well done, ill will refer this site to someone else.
I like the class
There is a question where the N is left off of NICK's name near the middle somewhere
I think some of the test questions are way too big
There was a quiz question where the answers
The course material was thorough and complete.
It is too lengthy.
Good training.