It is the role of the claims department and of claims professionals to execute on the promise made by the insurance policy. The claims process involves multiple administrative and customer service layers that include review, investigation, adjustments (if necessary), and remittance or denial of the claim. Understanding the multiple facets of various insurance claims will allow you to enhance your professional standing as well as being a trusted source in your field.
Upon completion of the courses in this package, students should:
- Understand the basic claims process and associated best practices that are consistent with the requirements of state unfair claims practices acts and regulations
- Be able to explain of one of the most important elements of property and liability claims adjusting: resolution
- Get an overview of the world of insurance claims by reviewing the jobs and duties of claims professionals, discussing the three specific bedrock duties and functions that claims professionals carry out, and examining the various roles filled by claims professionals
Courses included will meet all your CE requirements for your license renewal in Florida including law and ethics.
Exam Requirements: Self-study exams are open-book and do not require a monitor.
Repetition Rule: The Florida DOFS does not permit agents to repeat the same course within 2 years of the original completion date.
This course has been approved by the Florida Department of Financial Services for insurance continuing education.
Provider of Record: WebCE
Provider Number: 364621