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Arizona Adjuster Exam Prep Requirements

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Current Catalog:

Arizona Adjuster Exam Prep & Licensing Requirements


Student Handbook
License Application
Exam Outline
Exam Registration

What are the Adjuster Exam Prep education requirements for Arizona?

Arizona does not require licensing candidates to complete prelicensing education; however, it is recommended to complete an exam prep course before attempting to take your state’s licensing exam.

How to get an insurance adjuster license in Arizona

There are two ways you can obtain your Arizona adjuster license through WebCE, using our CACP Certification or with an Arizona Adjuster Exam Prep Course. The details for each are outlined below.

CACP Certification
  1. Meet the general eligibility criteria
    • Be at least 18 years of age
    • Maintain a physical location where business records will be maintained pertaining to transactions under the license.
  2. Complete the required Claims Adjuster Certified Professional (CACP) online designation program with exam from WebCE
    • Once you complete our CACP Course and pass the included exam, you become a member of the Association of Claims Adjuster Certified Professionals. The CACP Designation and association membership qualify you for an exemption to the state exam in Arizona. Once complete, you can apply for your license without additional coursework or testing required.
  3. Submit fingerprints
    • Effective Immediately: The Arizona Department of Public Safety has changed the fingerprinting process for DIFI fingerprint submissions. Navigate to the website: https://difi.az.gov/finger-print information on the correct process to submit your fingerprints.
  4. Apply for a License
    • Mail the following items to Arizona Department of Insurance & Financial Institutions, 100 N. 15th Ave., Suite 261, Phoenix, AZ 85007-2630
Exam Prep Course
  1. Meet the general eligibility criteria
    • Be at least 18 years of age.
    • Maintain a physical location where business records will be maintained pertaining to transactions under the license
  2. Prepare for state licensing exam
    • Use the WebCE Exam Prep courses to better prepare you to pass the state licensing exam.
  3. Register and pass state licensing exam
    • To make an exam reservation visit www.prometric.com or call 800.853.5448.
    • Important: You are limited to four attempts to pass an exam for a particular line of authority (LOA) within a 1-year period. After a fourth unsuccessful attempt, you must wait one year from the date of the last attempt to retake the exam.
  4. Submit fingerprints
    • Effective Immediately: The Arizona Department of Public Safety has changed the fingerprinting process for DIFI fingerprint submissions. Navigate to the website: https://difi.az.gov/finger-print information on the correct process to submit your fingerprints.
  5. Apply for a License
    • Submit your state license application online at www.nipr.com or download Form L-169 and mail it to Arizona Department of insurance.

What are the WebCE Arizona Adjuster Exam Prep course requirements?

For either the exam prep course or CACP course:
  • Applicants must read each lesson before they can proceed to the next lesson.
  • A 70% is needed to pass the licensing exam, and therefore students taking the exam prep course should pass their practice exam with a 70% or higher.
  • CACP Exam Requirements: Students completing the CACP course must pass a closed-book monitored exam with a 70% or higher to receive the certificate of completion. Self-Study exams must be monitored by a disinterested 3rd party. Proctors must not serve for examinations of family members, relatives, or dependents; employers or supervisors; employees or subordinates; partners, joint ventures, co-owners, or business associates; or for anyone in whom the proctor or instructor has an economic or other interest in assuring the successful outcome of the examination. Exams may be remotely monitored. Please refer to our Virtual Monitoring Guide for more information.

What is the access period for WebCE Arizona Adjuster Exam Prep courses?

For either the exam prep course or CACP course:

12 months from the original date of purchase

How often does WebCE report Arizona Adjuster Exam Prep course completions?

WebCE does not report exam prep course completions as the Arizona Department of Insurance does not require course completions to be reported.

Does WebCE supply a certificate of completion for Arizona Adjuster Exam Prep courses?

For exam prep completions:

Online PDF certificates of completion are available to print immediately after passing the WebCE course exam. Certificates are for personal records and is not required for the state exam.

For CACP completions:

Online PDF certificates of completion are available to print immediately after passing the WebCE course exam. Certificates will need to be submitted with application and fingerprints.

What is the process to transfer an insurance license to Arizona?

  1. Submit a license application through NIPR to the Department within 90 days after canceling the resident license in your former state to avoid having to take an Arizona Adjuster exam.
  2. Send letter of clearance with application
  3. Submit fingerprints by visiting arizona.fieldprint.com
  4. Pay licensing fees

What is the process to obtain a non-resident insurance license in Arizona?

Applicants who wish to obtain an Arizona Non-Resident Adjuster license will need to:
  1. Be in good standing in your home state
  2. Submit Form L-169 to the Arizona Department of Insurance
  3. Pay licensing fees

What does adjuster licensing reciprocity look like in Arizona?

Arizona grants reciprocal licenses to adjusters who are licensed in their home state. Arizona does NOT accept a Designated Home State (DHS) license so you must pass the Arizona state exam if you live in a non-licensing state.

Who to contact for additional questions

Department of Insurance and Financial Institutions

  • Phone: 602-364-4457
  • Website: www.insurance.az.gov
  • Mail: 100 North 15th Avenue, Suite 261 Phoenix, AZ 85007-2630

Prometric

This information is based on state laws and regulations and is subject to change. WebCE makes every effort to make sure this information is current and accurate, however, WebCE is not engaged in rendering legal or professional advice and shall not be held responsible for inaccuracies contained herein. We urge you to check with your state's insurance department for complete and current information about its licensing rules and requirements.
Last updated on 10/24/2024
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