WebCE Support Services Holiday Hours
WebCE Support Services will be closed January 1, 2025.We will resume normal business hours on Thursday, January 2nd. All website services will remain available with no interruptions. We apologize for any inconvenience.
All modern browsers, devices, and operating systems generally work, but may not be supported.
For more information on how WebCE uses personal information collected for our products and services, please see the WebCE Privacy Policy.
Yes. Any time you send or receive personal or credit card information to WebCE, you will see a lock at the bottom of your browser indicating you are viewing a secure page and the data flowing to or from WebCE will be encrypted. Additionally, the data stored on WebCE's computers is secured. We take standard precautions to ensure that our systems are secure and that they meet industry standards, including the application of firewalls for our internet-based systems.
You can update your password on the login page by selecting "Forgot Password?" or you can reset your password once you are signed into your account by navigating to your dashboard and selecting the "My Profile" link.
To find more information on your required continuing education and/or pre-license training hours, go to " Course Catalog " and click on the "Requirements" link at the top of the page.
WebCE offers a large selection of courses for multi-licensed professionals. If additional continuing education credit is available, an option to add credit will appear in the course description page above the "Add to Cart" button. You can also order for multiple licenses using our multi-credit catalog.
Exam monitor requirements vary by license/certification and by state. To find more information on your exam monitoring requirements, go to the "Requirements" link located at the top of the "Course Catalog" page.
Continuing Education and Company Training Courses
Exam Prep Courses
The expiration date(s) of your course(s) can be found on your student dashboard page. If you are unable to complete your course(s) within that time, contact WebCE to request an extension. Extension requests must be made within 30 days of the original expiration date. Extensions cannot be guaranteed in all cases due to regulator restrictions. Fees may apply. No extensions will be granted for All Access orders.
If you are not satisfied with your course and want to exchange it for another course, please contact our support services team at 877-488-9308. Completed courses cannot be exchanged. Additional state filing fees may apply.
Please contact our support services team at 877-488-9308.
We accept GooglePay, PayPal, and all major credit cards: Discover, Mastercard, Visa or American Express.To pay by check or money order, please pay to the order of WebCE, and mail your payment to:
WebCE 12222 Merit Drive, Suite 500 Dallas, TX 75251
We want our customers to have a great experience with our products while learning something valuable for their career. If you are not completely satisfied with the products you have purchased, you can request a refund through our customer service. Refund terms may apply. See below:
Once the refund has been issued, any incomplete courses cannot be reinstated.
We guarantee that you will pass your license exam if the following criteria are met:
If you have satisfied these criteria and you fail your state exam, contact WebCE to submit your exam score report and we will reimburse you the prorated fees for the online exam prep course materials only. Additional charges for non-course features such as state filing fees and printed Study Guide Workbooks are non-refundable.
Please visit our " Business Solutions " page for more information and to fill out a contact form regarding this matter. You can also reach out to our Customer Support team.
We accept all major credit cards including: Visa, MasterCard, American Express, and Discover.
To pay by check or money order, please pay to the order of WebCE, and mail your payment to:
WebCE
12222 Merit Drive, Suite 500
Dallas, TX 75251
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Contact our award-winning customer support by phone, email, or our online chat.